Physicians Practice - October 2008 - (Page 44) MALPRACTICE voluntarily dropping the case, trying the case, or the insurance company reimbursing the plaintiff’s attorney for some of his expenses without paying indemnity. Note that settlements using indemnity funds, like adverse judgments, are reported to the National Practitioner Data Bank. The deposition part is where many cases are won or lost; preparation is key. You’ll need to know the patient’s medical record inside and out. This is particularly important, as the plaintiff’s attorney may have access to other records from outside providers and will have spent countless hours don’t answer right away,” advises Raskin. “That gives your attorney time to object and it gives you a chance to collect your thoughts and determine how best to answer.” The questions opposing counsel asks will be “purposefully convoluted,” says Raskin. “The plaintiff’s attorney will often try to be your friend,” he says. “Don’t fall for it. They’ll try to be nice to you so you let your guard down and then come in and hit you with something unexpected. They’re trying to trip you up.” Other advice? Keep it simple and volunteer nothing. “Answer question with a ‘yes’ or ‘no’ or ‘I don’t know’ where possible,” says Raskin. Resist the urge to try to justify your rationale or treatment protocol. ON THE STAND FACE REALITY Fight the urge to push your lawsuit out of sight and out of mind. preparing questions. The deposition may take several hours — and it won’t be easy. Opposing counsel will use whatever tactics it deems necessary to try to make you say something incriminating or appear incompetent in the eyes of the jury. Still, take heart in the fact that your attorney will be at your side, offering guidance. “When you’re asked a question during deposition, take a deep breath and DISCOVERY Once the petition is filed in court and you are served, the lawsuit is underway. Both parties will enter a “discovery” phase, where they obtain relevant documents to help them make their cases. They’ll also secure expert witnesses and take depositions or oral testimony under oath that may be used in court proceedings. THREE ABSOLUTE NO-NOs WHEN FACED WITH A LAWSUIT Yes, being sued is a scary thing. Don’t make it worse for yourself by doing any of the following: Altering the patient’s chart. Once you receive the notice, immediately take that patient’s chart and set it aside. Don’t alter it in any way. Repeat: Don’t alter it in any way. “That is the biggest and most costly mistake I’ve seen physicians make,” says Carolyn Caccese, an associate and plaintiff’s attorney for malpractice cases at Salenger, Sack, Schwartz & Kimmel in New York, whose firm usually gets a copy of the medical record before a case begins. “If the doctor makes any changes to his copy, even if it’s just to clarify poor documentation, the jury sees that as almost an admission of guilt.” Michael Raskin, a neuroradiologist in Tamarac, Fla., an attorney, and president of the American College of Legal Medicine agrees, noting it still happens “very often.” “Most of the time the corrections made on charts are minor and really don’t change anything, but it doesn’t matter how innocent it is,” he says. “Once they hear the chart has been altered it never gets to trial.” Discussing the case. Even at this early stage, never discuss the case (or potential case) with anyone other than your insurance company and your attorney. Sharing details with a colleague, for example, could come back to haunt you. “If a suit gets filed, you will be asked during the deposition whether you discussed this case with anyone, and you are required under oath to tell them the names of the people you spoke to and what you told them,” says Raskin. “There is a tendency when you are facing a malpractice suit to want to get approval from your colleagues that you did nothing wrong. Resist that urge and keep it to yourself.” Going it alone. Above all else, he notes, never try to settle a legal dispute with a disgruntled patient on your own. Anything you say to the patient, his family, or his attorney can be used against you. “Leave it to your attorney,” says Raskin. “That’s what you pay your insurance premiums for.” Before the case reaches trial, both sides may try to settle the case out of court. Failing that, the trial phase begins. “Once the case goes to a jury or a judge for verdict, there is an element of control that is gone, even in the most well-prepared and wellpresented case,” says Pat Monahan, a partner with Garfunkel, Wild & Travis in Stamford, Conn. “The question becomes, how willing are READ MORE ABOUT IT! Visit PhysiciansPractice.com for more ideas on preparing yourself for a virtually inevitable lawsuit: • Find out what trial lawyers look for in a winnable malpractice case by reading, “Confessions of a Trial Lawyer” in our April 2008 issue. • Avoid lawsuits by adeptly handling your most difficult patients. Read “Dealing with That Patient” in our September 2007 issue. • Urban legends reign supreme with medical malpractice. Read up on such myths on the Center for Justice Democracy’s Web site, www.centerjd.org. Click on the “Medical Malpractice” link. 44 | PHYSICIANS PRACTICE | OCTOBER 2008 WWW.PHYSICIANSPRACTICE.COM http://www.PhysiciansPractice.com http://www.centerjd.org http://www.PhysiciansPractice.com
Table of Contents Feed for the Digital Edition of Physicians Practice - October 2008 Physicians Practice - October 2008 Contents Another Reason to Go Cash-Only? Letters How ’Bout Them Gas Prices? Second Opinion: Oh, Canada! Noteworthy Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot Navigating a Lawsuit Ask the Experts The Administrators Desk: What’s Your Mission? EMR: Help or Hindrance? Dealing with Dr. Dangerous E-Mail Abuse Primer The Road to EMR Interoperability Don’t Let Staff Costs Stifle Profits Coding Classifieds Advertiser Index Physicians Practice - October 2008 Physicians Practice - October 2008 - Physicians Practice - October 2008 (Page Cover1) Physicians Practice - October 2008 - Physicians Practice - October 2008 (Page Cover2) Physicians Practice - October 2008 - Physicians Practice - October 2008 (Page 1) Physicians Practice - October 2008 - Physicians Practice - October 2008 (Page 2) Physicians Practice - October 2008 - Physicians Practice - October 2008 (Page 3) Physicians Practice - October 2008 - Physicians Practice - October 2008 (Page 4) Physicians Practice - October 2008 - Contents (Page 5) Physicians Practice - October 2008 - Contents (Page 6) Physicians Practice - October 2008 - Contents (Page 7) Physicians Practice - October 2008 - Contents (Page 8) Physicians Practice - October 2008 - Contents (Page 9) Physicians Practice - October 2008 - Another Reason to Go Cash-Only? (Page 10) Physicians Practice - October 2008 - Another Reason to Go Cash-Only? (Page 11) Physicians Practice - October 2008 - Letters (Page 12) Physicians Practice - October 2008 - Letters (Page 13) Physicians Practice - October 2008 - Letters (Page 14) Physicians Practice - October 2008 - Letters (Page 15) Physicians Practice - October 2008 - Letters (Page 16) Physicians Practice - October 2008 - Letters (Page 17) Physicians Practice - October 2008 - How ’Bout Them Gas Prices? (Page 18) Physicians Practice - October 2008 - Second Opinion: Oh, Canada! (Page 19) Physicians Practice - October 2008 - Second Opinion: Oh, Canada! (Page 20) Physicians Practice - October 2008 - Second Opinion: Oh, Canada! (Page 21) Physicians Practice - October 2008 - Noteworthy (Page 22) Physicians Practice - October 2008 - Noteworthy (Page 23) Physicians Practice - October 2008 - Noteworthy (Page 24) Physicians Practice - October 2008 - Noteworthy (Page 25) Physicians Practice - October 2008 - Noteworthy (Page 26) Physicians Practice - October 2008 - Noteworthy (Page 27) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 28) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 29) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 30) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 31) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 32) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 33) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 34) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 35) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 36) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 37) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 38) Physicians Practice - October 2008 - Cover Story: Fixing the Leaks: How to Tighten Your Money Spigot (Page 39) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 40) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 41) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 42) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 43) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 44) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 45) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 46) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 47) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 48) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 49) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 50) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 51) Physicians Practice - October 2008 - Navigating a Lawsuit (Page 52) Physicians Practice - October 2008 - Ask the Experts (Page 53) Physicians Practice - October 2008 - Ask the Experts (Page 54) Physicians Practice - October 2008 - Ask the Experts (Page 55) Physicians Practice - October 2008 - Ask the Experts (Page 56) Physicians Practice - October 2008 - Ask the Experts (Page 57) Physicians Practice - October 2008 - Ask the Experts (Page 58) Physicians Practice - October 2008 - Ask the Experts (Page 59) Physicians Practice - October 2008 - Ask the Experts (Page 60) Physicians Practice - October 2008 - The Administrators Desk: What’s Your Mission? (Page 61) Physicians Practice - October 2008 - The Administrators Desk: What’s Your Mission? (Page 62) Physicians Practice - October 2008 - The Administrators Desk: What’s Your Mission? (Page 63) Physicians Practice - October 2008 - The Administrators Desk: What’s Your Mission? (Page 64) Physicians Practice - October 2008 - EMR: Help or Hindrance? (Page 65) Physicians Practice - October 2008 - EMR: Help or Hindrance? (Page 66) Physicians Practice - October 2008 - EMR: Help or Hindrance? (Page 67) Physicians Practice - October 2008 - EMR: Help or Hindrance? (Page 68) Physicians Practice - October 2008 - EMR: Help or Hindrance? (Page 69) Physicians Practice - October 2008 - EMR: Help or Hindrance? (Page 70) Physicians Practice - October 2008 - Dealing with Dr. Dangerous (Page 71) Physicians Practice - October 2008 - Dealing with Dr. Dangerous (Page 72) Physicians Practice - October 2008 - Dealing with Dr. Dangerous (Page 73) Physicians Practice - October 2008 - Dealing with Dr. Dangerous (Page 74) Physicians Practice - October 2008 - Dealing with Dr. Dangerous (Page 75) Physicians Practice - October 2008 - Dealing with Dr. Dangerous (Page 76) Physicians Practice - October 2008 - E-Mail Abuse Primer (Page 77) Physicians Practice - October 2008 - E-Mail Abuse Primer (Page 78) Physicians Practice - October 2008 - E-Mail Abuse Primer (Page 79) Physicians Practice - October 2008 - E-Mail Abuse Primer (Page 80) Physicians Practice - October 2008 - The Road to EMR Interoperability (Page 81) Physicians Practice - October 2008 - The Road to EMR Interoperability (Page 82) Physicians Practice - October 2008 - The Road to EMR Interoperability (Page 83) Physicians Practice - October 2008 - The Road to EMR Interoperability (Page 84) Physicians Practice - October 2008 - The Road to EMR Interoperability (Page 85) Physicians Practice - October 2008 - The Road to EMR Interoperability (Page 86) Physicians Practice - October 2008 - The Road to EMR Interoperability (Page 87) Physicians Practice - October 2008 - The Road to EMR Interoperability (Page 88) Physicians Practice - October 2008 - Don’t Let Staff Costs Stifle Profits (Page 89) Physicians Practice - October 2008 - Don’t Let Staff Costs Stifle Profits (Page 90) Physicians Practice - October 2008 - Don’t Let Staff Costs Stifle Profits (Page 91) Physicians Practice - October 2008 - Don’t Let Staff Costs Stifle Profits (Page 92) Physicians Practice - October 2008 - Don’t Let Staff Costs Stifle Profits (Page 93) Physicians Practice - October 2008 - Don’t Let Staff Costs Stifle Profits (Page 94) Physicians Practice - October 2008 - Don’t Let Staff Costs Stifle Profits (Page 95) Physicians Practice - October 2008 - Don’t Let Staff Costs Stifle Profits (Page 96) Physicians Practice - October 2008 - Coding (Page 97) Physicians Practice - October 2008 - Coding (Page 98) Physicians Practice - October 2008 - Classifieds (Page 99) Physicians Practice - October 2008 - Classifieds (Page 100) Physicians Practice - October 2008 - Classifieds (Page 101) Physicians Practice - October 2008 - Classifieds (Page 102) Physicians Practice - October 2008 - Classifieds (Page 103) Physicians Practice - October 2008 - Advertiser Index (Page 104) Physicians Practice - October 2008 - Advertiser Index (Page Cover3) Physicians Practice - October 2008 - Advertiser Index (Page Cover4)
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