Physicians Practice - July/August 2008 - (Page 40) HEALTHCARE REFORM What good things, you ask? The increase in covered preventive care, for one, says Dave Matheson, a senior partner with The Boston Consulting Group. Historically, medical care in the U.S. “has been set up to deal with health when it goes wrong. We do extraordinary work for ‘healthcare train wrecks.’ But now we’re investing up front,” says Matheson, who has been observing American healthcare for 25 years. “A good number of health plans have been putting many more dollars into able medical data, and more transparent healthcare delivery. Many critics insist that major reforms are needed to prompt these developments but Matheson maintains they are already happening without intervention, although not, perhaps, as quickly or as comprehensively as some would like. Additional time, not new regulations or a whole new system, is needed for these market-based reforms to reach full maturity, says the consultant. Not only will such concerned about healthcare’s “parents,” so to speak: “I’m worried that politics will not allow the healthcare industry to grow up.” We all know that true maturation includes self-accountability and delayed gratification. Not easy. Will the American public, Antos wonders, be able to deal with this “awkward phase” and see healthcare through its complex metamorphosis? Antos also questions the wisdom of invoking such drastic proposals as universal health coverage or other extreme ideas. “You’ll hear some politicians say we have ‘the best healthcare in the world.’ No, we don’t,” he cautions. “But in spite of Mike Moore, we also don’t have coverage that’s only as good as Cuba. The views that politicians tend to give on these complicated topics are not so simple.” Make no mistake. No one is suggesting the U.S. should make like an ostrich, pretending nothing needs fixing. “You won’t find a sensible person that thinks there aren’t real problems,” says Antos. But despite its problems, healthcare “is a very dynamic sector” of the economy, Antos says. “We should not despair. … Things are changing all the time. All the entities in the health sector are constantly experimenting because they all have a similar interest to do business better. A lot of promising ideas are bubbling up and being tested.” COMPLEX TOPIC “You’ll hear some politicians say we have ‘the best healthcare in the world.’ No, we don’t. But in spite of Mike Moore, we also don’t have coverage that’s only as good as Cuba. The views that politicians tend to give on these complicated topics are not so simple.” Joseph Antos, American Enterprise Institute wellness than they did 10 years ago.” Some health plans, such as Harvard Pilgrim and BCBS of Massachusetts, to name just a couple, have lately focused heavily on improving their user interfaces. This has prompted “a steady shift in the perception that all a health plan’s interest is in denying — rather than providing — care,” says Matheson. Obviously, many physicians missed that memo. Matheson, though, insists that the trend among insurers and employers is toward greater emphasis on preventive care and it would be a shame for any reform to get in the way of that. Consumer-directed healthcare is on the rise, as are Internet-based social care support groups (e.g., www.autism-society.org), more reli40 | PHYSICIANS PRACTICE | JULY/AUGUST 2008 an overhaul likely fail to be the panacea touted by politicians, it will also need that exact same precious ingredient: time — and lots of it. “It’s unrealistic to think that next year, or the year after that, we’re going to change everything,” says Joseph Antos, a Wilson H. Taylor Scholar in healthcare and retirement policy at the Washington, D.C.based American Enterprise Institute for Public Policy Research, a conservative-leaning Washington, D.C. think tank. Antos likens American healthcare to an adolescent — rip-roaring, full of all the requisite angst, and yearning for “grown-up” independence, but equally rife with insecurities and fear of change. Antos is particularly • ABOUT THE AUTHORS This article was written by the following staff members: Abigail Beckel is Managing Editor of Physicians Practice. Barbara A. Gabriel is a former Associate Editor of Physicians Practice. Shirley Grace is Associate Editor of Physicians Practice. Laurie Hyland Robertson is Senior Editor of Physicians Practice. Pamela L. Moore is Editorial Director of Physicians Practice. All authors may be reached via editor@physicianspractice.com WWW.PHYSICIANSPRACTICE.COM http://www.autism-society.org http://WWW.PHYSICIANSPRACTICE.COM
Table of Contents Feed for the Digital Edition of Physicians Practice - July/August 2008 Physicians Practice - July/August 2008 Contents The Bigger Picture: Battle Royale in the EMR Market Letters Physicians Practice Pearls: Hire Right Noteworthy Cover Story: Healthcare Reform: Voting for Change Patient Relations: Dealing with Problem Patients The tech Doctor: Is Self-Service Medicine Inevitable? Technology: Do EMRs Make You a Better Doctor? The Guide Idealab: Cash-Only Care Still Works The Administrators Desk: Who’s in Charge? Ask The Experts What Went Wrong: ‘Why Our Great Idea Didn’t Work’ Coding Start It Up: How to Launch a Practice: Operations Partnership: Don't Let Partner Conflict Destroy Your Practice Appraisals: What’s Your Practice Worth? Getting Advice: How to Hire a Consultant Classifieds Advertiser Index Physicians Practice - July/August 2008 Physicians Practice - July/August 2008 - Physicians Practice - July/August 2008 (Page Cover1) Physicians Practice - July/August 2008 - Physicians Practice - July/August 2008 (Page Cover2) Physicians Practice - July/August 2008 - Physicians Practice - July/August 2008 (Page 1) Physicians Practice - July/August 2008 - Physicians Practice - July/August 2008 (Page 2) Physicians Practice - July/August 2008 - Physicians Practice - July/August 2008 (Page 3) Physicians Practice - July/August 2008 - Physicians Practice - July/August 2008 (Page 4) Physicians Practice - July/August 2008 - Contents (Page 5) Physicians Practice - July/August 2008 - Contents (Page 6) Physicians Practice - July/August 2008 - Contents (Page 7) Physicians Practice - July/August 2008 - Contents (Page 8) Physicians Practice - July/August 2008 - Contents (Page 9) Physicians Practice - July/August 2008 - The Bigger Picture: Battle Royale in the EMR Market (Page 10) Physicians Practice - July/August 2008 - The Bigger Picture: Battle Royale in the EMR Market (Page 11) Physicians Practice - July/August 2008 - Letters (Page 12) Physicians Practice - July/August 2008 - Letters (Page 13) Physicians Practice - July/August 2008 - Letters (Page 14) Physicians Practice - July/August 2008 - Letters (Page 15) Physicians Practice - July/August 2008 - Physicians Practice Pearls: Hire Right (Page 16) Physicians Practice - July/August 2008 - Physicians Practice Pearls: Hire Right (Page 17) Physicians Practice - July/August 2008 - Physicians Practice Pearls: Hire Right (Page 18) Physicians Practice - July/August 2008 - Physicians Practice Pearls: Hire Right (Page 19) Physicians Practice - July/August 2008 - Noteworthy (Page 20) Physicians Practice - July/August 2008 - Noteworthy (Page 21) Physicians Practice - July/August 2008 - Noteworthy (Page 22) Physicians Practice - July/August 2008 - Noteworthy (Page 23) Physicians Practice - July/August 2008 - Noteworthy (Page 24) Physicians Practice - July/August 2008 - Noteworthy (Page 25) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 26) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 27) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 28) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 29) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 30) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 31) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 32) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 33) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 34) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 35) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 36) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 37) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 38) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 39) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 40) Physicians Practice - July/August 2008 - Cover Story: Healthcare Reform: Voting for Change (Page 41) Physicians Practice - July/August 2008 - Patient Relations: Dealing with Problem Patients (Page 42) Physicians Practice - July/August 2008 - Patient Relations: Dealing with Problem Patients (Page 43) Physicians Practice - July/August 2008 - Patient Relations: Dealing with Problem Patients (Page 44) Physicians Practice - July/August 2008 - Patient Relations: Dealing with Problem Patients (Page 45) Physicians Practice - July/August 2008 - Patient Relations: Dealing with Problem Patients (Page 46) Physicians Practice - July/August 2008 - Patient Relations: Dealing with Problem Patients (Page 47) Physicians Practice - July/August 2008 - Patient Relations: Dealing with Problem Patients (Page 48) Physicians Practice - July/August 2008 - Patient Relations: Dealing with Problem Patients (Page 49) Physicians Practice - July/August 2008 - Patient Relations: Dealing with Problem Patients (Page 50) Physicians Practice - July/August 2008 - The tech Doctor: Is Self-Service Medicine Inevitable? (Page 51) Physicians Practice - July/August 2008 - The tech Doctor: Is Self-Service Medicine Inevitable? (Page 52) Physicians Practice - July/August 2008 - Technology: Do EMRs Make You a Better Doctor? (Page 53) Physicians Practice - July/August 2008 - Technology: Do EMRs Make You a Better Doctor? (Page 54) Physicians Practice - July/August 2008 - Technology: Do EMRs Make You a Better Doctor? (Page 55) Physicians Practice - July/August 2008 - Technology: Do EMRs Make You a Better Doctor? (Page 56) Physicians Practice - July/August 2008 - The Guide (Page 57) Physicians Practice - July/August 2008 - The Guide (Page 58) Physicians Practice - July/August 2008 - Idealab: Cash-Only Care Still Works (Page 59) Physicians Practice - July/August 2008 - Idealab: Cash-Only Care Still Works (Page 60) Physicians Practice - July/August 2008 - The Administrators Desk: Who’s in Charge? (Page 61) Physicians Practice - July/August 2008 - The Administrators Desk: Who’s in Charge? (Page 62) Physicians Practice - July/August 2008 - Ask The Experts (Page 63) Physicians Practice - July/August 2008 - Ask The Experts (Page 64) Physicians Practice - July/August 2008 - Ask The Experts (Page 65) Physicians Practice - July/August 2008 - Ask The Experts (Page 66) Physicians Practice - July/August 2008 - Ask The Experts (Page 67) Physicians Practice - July/August 2008 - Ask The Experts (Page 68) Physicians Practice - July/August 2008 - What Went Wrong: ‘Why Our Great Idea Didn’t Work’ (Page 69) Physicians Practice - July/August 2008 - What Went Wrong: ‘Why Our Great Idea Didn’t Work’ (Page 70) Physicians Practice - July/August 2008 - What Went Wrong: ‘Why Our Great Idea Didn’t Work’ (Page 71) Physicians Practice - July/August 2008 - What Went Wrong: ‘Why Our Great Idea Didn’t Work’ (Page 72) Physicians Practice - July/August 2008 - Coding (Page 73) Physicians Practice - July/August 2008 - Coding (Page 74) Physicians Practice - July/August 2008 - Start It Up: How to Launch a Practice: Operations (Page 75) Physicians Practice - July/August 2008 - Start It Up: How to Launch a Practice: Operations (Page 76) Physicians Practice - July/August 2008 - Start It Up: How to Launch a Practice: Operations (Page 77) Physicians Practice - July/August 2008 - Start It Up: How to Launch a Practice: Operations (Page 78) Physicians Practice - July/August 2008 - Partnership: Don't Let Partner Conflict Destroy Your Practice (Page 79) Physicians Practice - July/August 2008 - Partnership: Don't Let Partner Conflict Destroy Your Practice (Page 80) Physicians Practice - July/August 2008 - Partnership: Don't Let Partner Conflict Destroy Your Practice (Page 81) Physicians Practice - July/August 2008 - Partnership: Don't Let Partner Conflict Destroy Your Practice (Page 82) Physicians Practice - July/August 2008 - Appraisals: What’s Your Practice Worth? (Page 83) Physicians Practice - July/August 2008 - Appraisals: What’s Your Practice Worth? (Page 84) Physicians Practice - July/August 2008 - Appraisals: What’s Your Practice Worth? (Page 85) Physicians Practice - July/August 2008 - Appraisals: What’s Your Practice Worth? (Page 86) Physicians Practice - July/August 2008 - Getting Advice: How to Hire a Consultant (Page 87) Physicians Practice - July/August 2008 - Getting Advice: How to Hire a Consultant (Page 88) Physicians Practice - July/August 2008 - Getting Advice: How to Hire a Consultant (Page 89) Physicians Practice - July/August 2008 - Getting Advice: How to Hire a Consultant (Page 90) Physicians Practice - July/August 2008 - Getting Advice: How to Hire a Consultant (Page 91) Physicians Practice - July/August 2008 - Classifieds (Page 92) Physicians Practice - July/August 2008 - Classifieds (Page 93) Physicians Practice - July/August 2008 - Classifieds (Page 94) Physicians Practice - July/August 2008 - Classifieds (Page 95) Physicians Practice - July/August 2008 - Advertiser Index (Page 96) Physicians Practice - July/August 2008 - Advertiser Index (Page Cover3) Physicians Practice - July/August 2008 - Advertiser Index (Page Cover4)
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