Physicians Practice - Tech Guide 2008 - (Page 14)

SECURITY ASK QUESTIONS Once you’ve transmitted patient data to a third party, how can you be sure the vendor’s own safety practices are adequate? LaPorta’s local law enforcement and his Internet Service Provider to obtain the necessary subpoenas and warrants to apprehend the thief and recover the computer. A few days later, LaPorta’s vendor restored the stolen laptop to the police station in his home town. All he had to do was pick it up. When LaPorta booted up his retrieved laptop, none of his data was missing: “The software I purchased puts itself on the hard drive, buried down deep inside of the computer, so even if the thief tried to wipe the drive to start over after stealing it, he couldn’t.” COVERING YOUR BASES So LaPorta reported the theft to the vendor of the Computrace LoJack software he’d purchased. At that point, the vendor placed Computrace’s monitoring center on alert for the missing computer. When the thief logged onto the Internet on LaPorta’s stolen laptop, the computer “called” the monitoring center every 15 minutes, allowing Computrace to track its whereabouts. A week later, LaPorta received an e-mail from his vendor telling him that his computer had “called home.” Computrace’s own “recovery team” was activated and worked with John Livingston, CEO of Absolute Software, which manufactures Computrace LoJack, says that had LaPorta’s computer been populated with patient data that was already backed up elsewhere, the vendor could have remotely deleted that information before Computrace’s recovery team joined local police to physically recover the laptop. According to Livingston, the company’s recovery team maintains partnerships with more than 1,000 police departments across North America. Of course, computers are targets for theft everywhere, including within the ofﬁces that use them. Livingston says that his father was a physician for almost 40 years, and the semi-public places in which he saw his father work made an impression on him. “There’s a lot of patient data being stored on computers, and in somewhat unsecured areas,” says Livingston, “so that’s the obvious vulnerability. … Securing data in any type of healthcare environment is challenging.” CONNECTING CLINICIANS, PATIENTS CLINICAL MANAGEMENT ANALYTICAL REPORTING FINANCIAL MANAGEMENT When you think about interoperability between practices, patients and facilities, you should think Sage Software. Our products currently connect thousands of ambulatory care practices to laboratories, hospitals, pharmacies and more. And the Intergy Practice Portal enables secure, fully integrated messaging between practices and their patients*.

Table of Contents Feed for the Digital Edition of Physicians Practice - Tech Guide 2008

Physicians Practice - Tech Guide 2008 TG Cover Story: Protect Your Practice and Sleep Better Operations: Paperless? Not Quite The Internet: You've Got Mail...Or Do You? Patient Relations: Attention Grabbers The Tech Doctor: All About Blogs Lessons Learned: 'My EMR Nightmare...And Why I'd Do It Again' Scheduling: No More No-Shows The Marketplace: Who's Got Your Back IT Enhancement: Time, at Last, for an Upgrade? Online: 'Yup, I'm a Junkie. And Proud of It.' In the Office: New Technologies in the Workplace: Blessing or Curse? Web Surfing: If You Build It...

Physicians Practice - Tech Guide 2008

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