Council on Aging Answers 2017 - 60

HOUSING

COUNCIL ON AGING - SOUTHERN CALIFORNIA

Long-Term Care
For The Elderly
Self-Advocacy Approaches for
Residents and Family Members

Self-advocacy is an act of empowerment! Here are
some principles and practical tips to make your advocacy efforts more effective in a long term care facility.
Central to successful self-advocacy is knowledge
about one's rights. Be firm while exercising your
rights. Always maintain a calm manner, and act with
assertiveness. Be persistent, ask for honest communication, and insist on accountability.
Rights: Know your rights as a resident.
The facility must post and make available to all
residents and visitors a copy of the resident rights and
how to make complaints. The facility should explain
these rights to you at the time of admission.
n You always have a right to express concerns, to offer suggestions or to make complaints and to do so
without fear of retaliation.
n If you have trouble exercising your rights contact
the Ombudsmen Program to assist you. The Ombudsman is your 'on the scene' advocate. A poster
with the telephone number for the local Ombuds-

60

Answers Guide 2017	

man Program must be clearly displayed in every
Residential Care Facility for the Elderly. In Orange
County call your local Ombudsman at 800-3006222.

Facts: Document your concerns
n Keep a small notebook to record your observations. Write down important facts by noting the
who, what, when, where, and how a right was violated.
n Be as specific as possible. State the facts and avoid
making conclusions.
n Organize events in chronological order, i.e., the
time and date for what happened.
n When appropriate, refer to important documents,
such as your Admission Agreement or medical
records.
Outcomes: Clearly state the results
that you want
n Focus your desired results by answering the following questions: What do you really want? What
can you live with? What is unacceptable?
n State your desired results in simple declarative
sentences.

COUNCIL ON AGING - SOUTHERN CALIFORNIA IS A 501 (C)3 NONPROFIT CORPORATION.
TO DISTRIBUTE
ANSWERS FREE OFResource
COST, WE MUST SELL
ADVERTISING SPACE.| WHILE
WE APPRECIATE THE PAID
LISTINGS IN ANSWERS, THEIR
Aging
and Disability
Connection
800-510-2020
| www.adrcoc.org
INCLUSION DOES NOT IMPLY A RECOMMENDATION OR ENDORSEMENT OF PRODUCTS OR SERVICES BY COASC. ALWAYS BE A VIGILANT CONSUMER. VERIFY INFORMATION AND SEEK REFERENCES WHERE APPROPRIATE.



Table of Contents for the Digital Edition of Council on Aging Answers 2017

Contents
Council on Aging Answers 2017 - Intro
Council on Aging Answers 2017 - Cover1
Council on Aging Answers 2017 - Cover2
Council on Aging Answers 2017 - 1
Council on Aging Answers 2017 - Contents
Council on Aging Answers 2017 - 3
Council on Aging Answers 2017 - 4
Council on Aging Answers 2017 - 5
Council on Aging Answers 2017 - 6
Council on Aging Answers 2017 - 7
Council on Aging Answers 2017 - 8
Council on Aging Answers 2017 - 9
Council on Aging Answers 2017 - 10
Council on Aging Answers 2017 - 11
Council on Aging Answers 2017 - 12
Council on Aging Answers 2017 - 13
Council on Aging Answers 2017 - 14
Council on Aging Answers 2017 - 15
Council on Aging Answers 2017 - 16
Council on Aging Answers 2017 - 17
Council on Aging Answers 2017 - 18
Council on Aging Answers 2017 - 19
Council on Aging Answers 2017 - 20
Council on Aging Answers 2017 - 21
Council on Aging Answers 2017 - 22
Council on Aging Answers 2017 - 23
Council on Aging Answers 2017 - 24
Council on Aging Answers 2017 - 25
Council on Aging Answers 2017 - 26
Council on Aging Answers 2017 - 27
Council on Aging Answers 2017 - 28
Council on Aging Answers 2017 - 29
Council on Aging Answers 2017 - 30
Council on Aging Answers 2017 - 1a
Council on Aging Answers 2017 - 1b
Council on Aging Answers 2017 - 31
Council on Aging Answers 2017 - 32
Council on Aging Answers 2017 - 33
Council on Aging Answers 2017 - 34
Council on Aging Answers 2017 - 35
Council on Aging Answers 2017 - 36
Council on Aging Answers 2017 - 37
Council on Aging Answers 2017 - 38
Council on Aging Answers 2017 - 39
Council on Aging Answers 2017 - 40
Council on Aging Answers 2017 - 41
Council on Aging Answers 2017 - 42
Council on Aging Answers 2017 - 43
Council on Aging Answers 2017 - 44
Council on Aging Answers 2017 - 45
Council on Aging Answers 2017 - 46
Council on Aging Answers 2017 - 47
Council on Aging Answers 2017 - 48
Council on Aging Answers 2017 - 49
Council on Aging Answers 2017 - 50
Council on Aging Answers 2017 - 51
Council on Aging Answers 2017 - 52
Council on Aging Answers 2017 - 53
Council on Aging Answers 2017 - 54
Council on Aging Answers 2017 - 55
Council on Aging Answers 2017 - 56
Council on Aging Answers 2017 - 57
Council on Aging Answers 2017 - 58
Council on Aging Answers 2017 - 59
Council on Aging Answers 2017 - 60
Council on Aging Answers 2017 - 61
Council on Aging Answers 2017 - 62
Council on Aging Answers 2017 - 63
Council on Aging Answers 2017 - 64
Council on Aging Answers 2017 - 65
Council on Aging Answers 2017 - 66
Council on Aging Answers 2017 - 67
Council on Aging Answers 2017 - 68
Council on Aging Answers 2017 - 69
Council on Aging Answers 2017 - 70
Council on Aging Answers 2017 - 71
Council on Aging Answers 2017 - 72
Council on Aging Answers 2017 - 73
Council on Aging Answers 2017 - 74
Council on Aging Answers 2017 - 75
Council on Aging Answers 2017 - 76
Council on Aging Answers 2017 - 77
Council on Aging Answers 2017 - 78
Council on Aging Answers 2017 - 2a
Council on Aging Answers 2017 - 2b
Council on Aging Answers 2017 - 79
Council on Aging Answers 2017 - 80
Council on Aging Answers 2017 - 81
Council on Aging Answers 2017 - 82
Council on Aging Answers 2017 - 83
Council on Aging Answers 2017 - 84
Council on Aging Answers 2017 - 85
Council on Aging Answers 2017 - 86
Council on Aging Answers 2017 - 87
Council on Aging Answers 2017 - 88
Council on Aging Answers 2017 - 89
Council on Aging Answers 2017 - 90
Council on Aging Answers 2017 - 91
Council on Aging Answers 2017 - 92
Council on Aging Answers 2017 - 93
Council on Aging Answers 2017 - 94
Council on Aging Answers 2017 - 3a
Council on Aging Answers 2017 - 3b
Council on Aging Answers 2017 - 95
Council on Aging Answers 2017 - 96
Council on Aging Answers 2017 - 97
Council on Aging Answers 2017 - 98
Council on Aging Answers 2017 - 99
Council on Aging Answers 2017 - 100
Council on Aging Answers 2017 - 101
Council on Aging Answers 2017 - 102
Council on Aging Answers 2017 - 103
Council on Aging Answers 2017 - 104
Council on Aging Answers 2017 - 105
Council on Aging Answers 2017 - 106
Council on Aging Answers 2017 - 107
Council on Aging Answers 2017 - 108
Council on Aging Answers 2017 - 109
Council on Aging Answers 2017 - 110
Council on Aging Answers 2017 - 111
Council on Aging Answers 2017 - 112
Council on Aging Answers 2017 - 113
Council on Aging Answers 2017 - 114
Council on Aging Answers 2017 - 115
Council on Aging Answers 2017 - 116
Council on Aging Answers 2017 - 117
Council on Aging Answers 2017 - 118
Council on Aging Answers 2017 - 119
Council on Aging Answers 2017 - 120
Council on Aging Answers 2017 - 121
Council on Aging Answers 2017 - 122
Council on Aging Answers 2017 - 123
Council on Aging Answers 2017 - 124
Council on Aging Answers 2017 - 125
Council on Aging Answers 2017 - 126
Council on Aging Answers 2017 - 127
Council on Aging Answers 2017 - 128
Council on Aging Answers 2017 - 129
Council on Aging Answers 2017 - 130
Council on Aging Answers 2017 - 131
Council on Aging Answers 2017 - 132
Council on Aging Answers 2017 - 133
Council on Aging Answers 2017 - 134
Council on Aging Answers 2017 - 135
Council on Aging Answers 2017 - 136
Council on Aging Answers 2017 - 137
Council on Aging Answers 2017 - 138
Council on Aging Answers 2017 - 139
Council on Aging Answers 2017 - 140
Council on Aging Answers 2017 - 141
Council on Aging Answers 2017 - 142
Council on Aging Answers 2017 - 143
Council on Aging Answers 2017 - 144
Council on Aging Answers 2017 - 145
Council on Aging Answers 2017 - 146
Council on Aging Answers 2017 - Cover3
Council on Aging Answers 2017 - Cover4
https://www.nxtbook.com/nxtbooks/coaoc/coa_answers2017
https://www.nxtbook.com/nxtbooks/coaoc/coa_answers2016
https://www.nxtbook.com/nxtbooks/coaoc/coa_answers2015
https://www.nxtbook.com/nxtbooks/freedom/coa_answers2014
https://www.nxtbook.com/nxtbooks/freedom/seniorguide2013
https://www.nxtbook.com/nxtbooks/freedom/seniorguide2012
https://www.nxtbook.com/nxtbooks/freedom/seniorguide2011
https://www.nxtbookmedia.com