H EALTHCARE ENVIRONM ENT AWARDS Memorial Sloan Kettering Cancer Center Josie Robertson Surgery Center In place of an imposing reception desk, the third-floor waiting area features a kiosk dubbed the "beehive" (above), which offers an unobtrusive, welcoming introduction. Patients settle into a lounge area and are then joined by staff who sit on casual ottomans to interact at eye level while completing the check-in process. 70 contractdesign.com NOVEMBER 2016http://www.contractdesign.com