State of the Industry Report 2007-2008

Chapter Ten solutIons delIVery This aspect of the industry is driven by globalization and the resulting roles played by CRE that are increasingly outsourced today to the service provider side of the industry. The future state operating model, by necessity, requires an evolution beyond service delivery to an integrated solutions delivery platform’ - Core 2010 prediction Solutions delivery is also where the supply chain management dimension of the CRE industry has taken shape, along with portfolio optimization and other asset management approaches identified within CoRE 2010. One of the big changes since CoRE 2010 forecasted the solutions delivery model in 2004 is the new correlation to the War for Talent inside CRE and the resulting pressure that outsourcing is placing on service providers to staff technical-level and even senior-level positions from one global region to another. The same pressures are evident from the internal corporate perspective, arguably, to a lesser extent. what Core 2010 said would happen: Service delivery will continue to evolve and to be more complex and expansive here’s where we are today: Outsourcing of CRE functions has become a companion driver to globalization as service providers continue to consolidate to enable the integration rather than the bundling of services on a global scale. Service delivery has evolved to solutions delivery. what it will look like in 2010: Service providers establish truly global platforms to meet client demands. beyond 2010: The future state of solutions delivery revolves around the wider adoption of the still-lagging integrated infrastructure model, IRIS, foreseen by CoRE 2010. • What will remain core to the enterprise is the planning for resources • Securing and managing resources will be outsourced non-core functions thought leaders share VIews on solutIons delIVery The 53 senior CRE leaders who provided their direct input on the current and future state of the industry at the January 2008 CoreNet Global Industry leaders roundtable generally validated the conclusions found in the preceding chapter on the closely-related dimension of Portfolio Optimization. chapter ten State of the Industry 2007-2008 42 http://www2.corenetglobal.org/home/index.vsp

Table of Contents Feed for the Digital Edition of State of the Industry Report 2007-2008

State of the Industry Report 2007-2008 Contents Chapter 1: Introduction : CoRE 2010 Framework and Report Structure Chapter 2: The Changing Business Environment Chapter 3: Executive Summary of Key Findings and Conclusions Chapter 4: CoRE 2010 Adoption Rate Chapter 5: Sustainability/Corporate Social Responsibility Chapter 6: Global Sustainability Survey and Roundtable Findings Chapter 7: Workplace Practices/Work Environments Chapter 8: Workplace Related Issue: The War for Talent Chapter 9: Asset Management/Portfolio Optimization Chapter 10: Solutions Delivery Chapter 11: Location Strategies/The Strategic Role of Place Chapter 12: Location Related Issue: Site Selection Morphs to Portfolio Alignment Chapter 13: Strategic Competencies/Enterprise Leadership Skills Chapter 14: Competencies Related Issue: The War for Talent in Corporate Real Estate (CRE) Chapter 15: Integrated Resources Infrastructure Solutions – IRIS Chapter 16: Technology and the Web Chapter 17: Technology Related Issue: Removing the Obstacles to Industry Data Standards Acknowledgements and Sources

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