State of the Industry Report 2007-2008

Chapter Ten - Minority firm works with global outsourcer - Share best practices, help FM – increasing outsourced regionally by 2010 Transactions – fully outsourced regionally now and relationships are maturing; what’s the next level. Tradeoff for exclusivity – better coverage, better talent, better services, more integration. Workplace – Service providers are playing nontraditional roles. Non-core (task work) more likely to increase; core work stays in. Consensus more toward outsourcing. CSR – going to become a function. Consensus – staying internal as few if any service providers can contribute to this. Contract scope may not include CSR but RFPs now include CSR asks to be sure service providers can keep up with end users’ future requirements. Plus, several of the large global service provider firms have started sustainability and energy management practices inside their companies, influencing their owned portfolios in the near term and their client portfolios in the longer term. • • • • • related Issue: thought leaders share Views on war for talent in Cre Cre talent pipeline The cycle time for hiring and filling many CRE openings was 2 – 3 months, now it’s at least 4 – 5 months. Slight increase from a CRE industry perspective and across industries • Entire supply chain moving in this direction • Knowledge of how to manage relationship improving so more aspects are outsourced • Employees from outsourced company going to smaller firms and bringing expertise which smaller firm applies which adds to outsourcing QuestIon How will CRE outsourcing vary by function and geography by 2010? result • Usually bigger headcount opportunity on FM side vs. transaction side • Workplace evolving more to sustainability side - Applies to both FM and transaction sides plus energy side • Is project management separate? - Today 60% of RFPs bundle project management with transaction side • Use global providers for most outsourcing, but source independently minority outsourcer to provide specific service within total project relocation Hiring prospects are far less willing now than in the recent past to move to another place. Work-life balance issues like elder care are becoming more common. geographic regions It’s very hard to find people on the ground or to relocate them to the Asia – Pacific region. This reflects on the gap companies and CRE departments are facing in emerging markets. The War for Talent’s impact on CRE is pronounced. CRE leaders are now dealing with: • • • • Blending of multiple cultures and geographies Blending of multiple generations Resulting work style difference and preferences Managing change chapter ten Talent gaps are also affecting the commercial real estate markets. The rising percentage of unfilled positions (which some believe may be mitigated if there’s an economic downturn in 2008) also reflects on space vacancy and absorption rates. To what extent are job vacancies impacting space, and thus CRE strategies? State of the Industry 2007-2008 44 http://www2.corenetglobal.org/home/index.vsp

Table of Contents Feed for the Digital Edition of State of the Industry Report 2007-2008

State of the Industry Report 2007-2008 Contents Chapter 1: Introduction : CoRE 2010 Framework and Report Structure Chapter 2: The Changing Business Environment Chapter 3: Executive Summary of Key Findings and Conclusions Chapter 4: CoRE 2010 Adoption Rate Chapter 5: Sustainability/Corporate Social Responsibility Chapter 6: Global Sustainability Survey and Roundtable Findings Chapter 7: Workplace Practices/Work Environments Chapter 8: Workplace Related Issue: The War for Talent Chapter 9: Asset Management/Portfolio Optimization Chapter 10: Solutions Delivery Chapter 11: Location Strategies/The Strategic Role of Place Chapter 12: Location Related Issue: Site Selection Morphs to Portfolio Alignment Chapter 13: Strategic Competencies/Enterprise Leadership Skills Chapter 14: Competencies Related Issue: The War for Talent in Corporate Real Estate (CRE) Chapter 15: Integrated Resources Infrastructure Solutions – IRIS Chapter 16: Technology and the Web Chapter 17: Technology Related Issue: Removing the Obstacles to Industry Data Standards Acknowledgements and Sources

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