The Leader - May/June 2008 - (Page 42)

W o r k F or ce lon GevitY a n a lYsis: a s s e s s i nG Future laBo r Marke t ri s ks Fo r co rp o rate re al e s t at e n n nibalize our own labor force by growing too large? This center is performing poorly. Is consolidation the only option in this market or are there steps we could take to improve our future in this market? What is the true cause for the poor performance and is there a better use for the center than how we are utilizing it? This is a great market – today. What risks should we be managing to be sure it will continue to support us for the duration of our current lease or potential lease renewal? As they evaluate their portfolios, CRE teams are faced with questions from Operations such as: n Where should we add more customer service jobs? n We are operating well in this market – do we have capacity to expand in this building? F IG. 1 This location is performing poorly. We would like to consolidate it and combine seats in our other facilities. What are our options? n This is a great market for us. We’d like to renew our lease. Occupations are selected based on the desired skill set the client is trying to attract. The Workforce Longevity Model can evaluate the supply and depth of each market for an endless n a Bc c oMpan Y WorkForce lonGevitY sc ena r io a na lYsis pHoenix Workplace lonGevitY coMparison 30 25 Workforce longevity (Years) 20 15 10 5 0 customer service technical support Financial analyst collections sales cost per eMploYee cost per sQuare Foot $30,800 $246 pHoenix skill set Distribution custoMer service customer service skill set tecHnical support starting Wage Financial analYst starting Wage collections starting Wage sales starting Wage starting Wage $12.00 $14.50 $20.00 $12.00 $14.00 technical support attrition 40% attrition 50% attrition 20% attrition 70% attrition 40% Financial analyst employee size 300 employee size 0 employee size 200 employee size 150 employee size 200 collections add’l competition 100 add’l competition 600 pueblo 20 add’l competition 100 phoenix 19 add’l competition 300 pueblo 25 add’l competition 500 pueblo 20 sales pueblo 30 tH e le aDe r 42 MaY / j u n e 2008

Table of Contents Feed for the Digital Edition of The Leader - May/June 2008

The Leader - May/June 2008 Leadership Contents Message from the CEO Real Estate in the News Green Real Estate Work Without Boundries Building Flexibility Into the Business Strategy Multi-Generational Work-Force Design Work Force Longevity Analysis Wells Fargo's David Nelson Pennsylvania's Michael Rossman Globalization 2.0 Site Selection Consultant Directory The New York Report: A Core of Traditional and State-of-the-Art Opportunities Discovery Forum Findings Industry Tracker Young Leader Career Development Effective Leadership Economic Development in the News A Look Ahead In Our Next Issue Calendar of Seminars Index of Advertisers Executive Development Spotlight

The Leader - May/June 2008

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