The Leader - July/August 2008 - (Page 14) rea l e stat e Ma NageMeNt Organizational Design: Leading Practice Considerations for Corporate Real Estate By george g. BourI, Mcr, slcr, fraNcIsco J. acoBa, Mcr, slcr, aNd pay Wu W n n n ith 2010 just around the corner, many of you are likely wondering how close were the predictions on organization and strategic emphasis from CoreNet Global’s CoRE 2010 reports? Have Corporate Real Estate (CRE) and Workplace functions implemented the Integrated Resource and Infrastructure Solution (IRIS) model? Has customer relationship management (CRM) become a core capability of CRE and Workplace groups? Are external service providers being leveraged for delivery of a more extensive and complex set of services? In conjunction with CoreNet Global, Deloitte Consulting recently conducted a survey of leading organizations to better understand how CRE and Workplace (CRE/W) functions operate in today’s business environment. Sixty senior CRE and Workplace executives participated in the survey, each representing the highest level or most senior CRE/W executive from each company. Based on this survey, it is evident that change continues to be a reality for CRE/W groups across the represented industries and organizations. More than 65 percent of the surveyed companies have undergone organizational change within the past five years, and many within the past 2-3 years. Interestingly enough, only 29 percent of the organizations surveyed had not restructured within the past five years. As an enabling function, CRE/W groups do not change for the sake of change. Many of these changes may be attributed to a range of causes, including shifts in the overall business model, operating processes, or supply chain activity driven by core business functions. As CRE/W organizations endeavor to keep pace with these changes, one wonders “How did we do?” and “What is next?” hoW dId We do? Despite the changes, a majority (93 percent) of the respondents indicated that they were at least “somewhat satisfied” with their current organizational structure. Only about 12 percent indicated that they were “very satisfied.” Approximately 7 percent of the respondents clearly indicated that they were “somewhat dissatisfied” or “not satisfied” with their current organizational structure. One could certainly interpret the 41 percent of respondents that were “somewhat satisfied” with the current structure as an indication that while changes may have been directionally correct, further refinement may be required (see Figure 1). While one could argue that a different structure exists for every CRE/W the le ade r 14 J u ly / a u g u s t
Table of Contents Feed for the Digital Edition of The Leader - July/August 2008 The Leader - July/August 2008 Leadership Contents Message from the CEO Real Estate in the News Organizational Design Accommodating Growth Responding to the Challenge EMEA's Building Energy Rating TVA's Shortcut to Success ANZ Banking Group’s Jane Hamilton Tractus Asia’s Dennis Messeroll Arizona’s Greg Weiner Workplace Design Workplace Directory The Texas Report Industry Tracker Discovery Forum Findings Career Development Congratulations to 2008 Corenet Global Award Winners! Young Leader Economic Development in the News Connect with Corenet Global A Look Ahead The Leader - July/August 2008 The Leader - July/August 2008 - The Leader - July/August 2008 (Page 1) The Leader - July/August 2008 - The Leader - July/August 2008 (Page 2) The Leader - July/August 2008 - The Leader - July/August 2008 (Page 3) The Leader - July/August 2008 - The Leader - July/August 2008 (Page 4) The Leader - July/August 2008 - Leadership (Page 5) The Leader - July/August 2008 - Contents (Page 6) The Leader - July/August 2008 - Contents (Page 7) The Leader - July/August 2008 - Message from the CEO (Page 8) The Leader - July/August 2008 - Message from the CEO (Page 9) The Leader - July/August 2008 - Real Estate in the News (Page 10) The Leader - July/August 2008 - Real Estate in the News (Page 11) The Leader - July/August 2008 - Real Estate in the News (Page 12) The Leader - July/August 2008 - Real Estate in the News (Page 13) The Leader - July/August 2008 - Organizational Design (Page 14) The Leader - July/August 2008 - Organizational Design (Page 15) The Leader - July/August 2008 - Organizational Design (Page 16) The Leader - July/August 2008 - Organizational Design (Page 17) The Leader - July/August 2008 - Organizational Design (Page 18) The Leader - July/August 2008 - Organizational Design (Page 19) The Leader - July/August 2008 - Organizational Design (Page 20) The Leader - July/August 2008 - Organizational Design (Page 21) The Leader - July/August 2008 - Organizational Design (Page 22) The Leader - July/August 2008 - Organizational Design (Page 23) The Leader - July/August 2008 - Organizational Design (Page 24) The Leader - July/August 2008 - Organizational Design (Page 25) The Leader - July/August 2008 - Accommodating Growth (Page 26) The Leader - July/August 2008 - Accommodating Growth (Page 27) The Leader - July/August 2008 - Accommodating Growth (Page 28) The Leader - July/August 2008 - Accommodating Growth (Page 29) The Leader - July/August 2008 - Accommodating Growth (Page 30) The Leader - July/August 2008 - Accommodating Growth (Page 31) The Leader - July/August 2008 - Responding to the Challenge (Page 32) The Leader - July/August 2008 - Responding to the Challenge (Page 33) The Leader - July/August 2008 - Responding to the Challenge (Page 34) The Leader - July/August 2008 - Responding to the Challenge (Page 35) The Leader - July/August 2008 - Responding to the Challenge (Page 36) The Leader - July/August 2008 - Responding to the Challenge (Page 37) The Leader - July/August 2008 - Responding to the Challenge (Page 38) The Leader - July/August 2008 - Responding to the Challenge (Page 39) The Leader - July/August 2008 - EMEA's Building Energy Rating (Page 40) The Leader - July/August 2008 - EMEA's Building Energy Rating (Page 41) The Leader - July/August 2008 - EMEA's Building Energy Rating (Page 42) The Leader - July/August 2008 - EMEA's Building Energy Rating (Page 43) The Leader - July/August 2008 - EMEA's Building Energy Rating (Page 44) The Leader - July/August 2008 - EMEA's Building Energy Rating (Page 45) The Leader - July/August 2008 - EMEA's Building Energy Rating (Page 46) The Leader - July/August 2008 - EMEA's Building Energy Rating (Page 47) The Leader - July/August 2008 - TVA's Shortcut to Success (Page 48) The Leader - July/August 2008 - TVA's Shortcut to Success (Page 49) The Leader - July/August 2008 - TVA's Shortcut to Success (Page 50) The Leader - July/August 2008 - TVA's Shortcut to Success (Page 51) The Leader - July/August 2008 - ANZ Banking Group’s Jane Hamilton (Page 52) The Leader - July/August 2008 - ANZ Banking Group’s Jane Hamilton (Page 53) The Leader - July/August 2008 - ANZ Banking Group’s Jane Hamilton (Page 54) The Leader - July/August 2008 - ANZ Banking Group’s Jane Hamilton (Page 55) The Leader - July/August 2008 - Tractus Asia’s Dennis Messeroll (Page 56) The Leader - July/August 2008 - Tractus Asia’s Dennis Messeroll (Page 57) The Leader - July/August 2008 - Tractus Asia’s Dennis Messeroll (Page 58) The Leader - July/August 2008 - Arizona’s Greg Weiner (Page 59) The Leader - July/August 2008 - Workplace Design (Page 60) The Leader - July/August 2008 - Workplace Design (Page 61) The Leader - July/August 2008 - Workplace Design (Page 62) The Leader - July/August 2008 - Workplace Design (Page 63) The Leader - July/August 2008 - Workplace Design (Page 64) The Leader - July/August 2008 - Workplace Design (Page 65) The Leader - July/August 2008 - Workplace Design (Page 66) The Leader - July/August 2008 - Workplace Directory (Page 67) The Leader - July/August 2008 - Workplace Directory (Page 68) The Leader - July/August 2008 - Workplace Directory (Page 69) The Leader - July/August 2008 - Workplace Directory (Page 70) The Leader - July/August 2008 - Workplace Directory (Page 71) The Leader - July/August 2008 - Workplace Directory (Page 72) The Leader - July/August 2008 - Workplace Directory (Page 73) The Leader - July/August 2008 - Workplace Directory (Page 74) The Leader - July/August 2008 - Workplace Directory (Page 75) The Leader - July/August 2008 - The Texas Report (Page 76) The Leader - July/August 2008 - The Texas Report (Page 77) The Leader - July/August 2008 - The Texas Report (Page 78) The Leader - July/August 2008 - The Texas Report (Page 79) The Leader - July/August 2008 - The Texas Report (Page 80) The Leader - July/August 2008 - The Texas Report (Page 81) The Leader - July/August 2008 - The Texas Report (Page 82) The Leader - July/August 2008 - The Texas Report (Page 83) The Leader - July/August 2008 - Industry Tracker (Page 84) The Leader - July/August 2008 - Industry Tracker (Page 85) The Leader - July/August 2008 - Industry Tracker (Page 86) The Leader - July/August 2008 - Industry Tracker (Page 87) The Leader - July/August 2008 - Industry Tracker (Page 88) The Leader - July/August 2008 - Industry Tracker (Page 89) The Leader - July/August 2008 - Discovery Forum Findings (Page 90) The Leader - July/August 2008 - Career Development (Page 91) The Leader - July/August 2008 - Congratulations to 2008 Corenet Global Award Winners! (Page 92) The Leader - July/August 2008 - Congratulations to 2008 Corenet Global Award Winners! (Page 93) The Leader - July/August 2008 - Congratulations to 2008 Corenet Global Award Winners! (Page 94) The Leader - July/August 2008 - Young Leader (Page 95) The Leader - July/August 2008 - Economic Development in the News (Page 96) The Leader - July/August 2008 - Connect with Corenet Global (Page 97) The Leader - July/August 2008 - A Look Ahead (Page 98) The Leader - July/August 2008 - A Look Ahead (Page 99) The Leader - July/August 2008 - A Look Ahead (Page 100)
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