The Leader - July/August 2008 - (Page 55)

aNz ’s J a Ne ha M IltoN : leverag I Ng I NtaNg I Ble s to cre ate value fo r the e Nte rp rIse ability so that the design side of 833 underscores not only the environmental but the workplace transformation taking place. “It marks a huge change in the way we operate and how people feel going from very enclosed spaces to wide areas,” Hamilton comments. ‘people-BraNded’ eNvIroNMeNt One of the challenges has been “making it feel like it’s a human scale,” because the floor plates range from 37,673 – 107,639 sq. ft. (3,500 – 10,000 sq. m.) and are offset by two major atria. There’s plenty of natural light and strong visual connection to other parts of the new building. Plus, there’s a curvature to some of the interior walls. When combined with what Hamilton calls “our people-branded environment,” there’s been a wide rate of acceptance among staff for the new surroundings. The “people-branded environment” is based on ten“aspirations” that Hamilton outlines as defining the ANZ value set: Outperformance Customer Focus One ANZ Super Regional Technology enabled Leadership Culture Energetic people Productivity Healthy building A major benefit for ANZ will be the consolidation of about 6,500 staff into 833 Collins Street. Compared to the 22,000 employees working in Australia and 36,000 globally, the new location signals a significant critical mass in the making. Of course, pre- and post-occupancy data are critical to knowing if the project is an overall success, and – ultimately – if it serves as an enabler of the various businesses the bank runs. The project is conducting surveys and collecting data to “validate the model and the approach” and to “benchmark against the future performance and use of the space,” so that performance metrics promise to keep this case as one worth watching. Preceding this data set are Hewitt survey findings placing ANZ No. 1 in staff engagement among financial institutions in Australia – New Zealand. Acknowledging a blended skill set incorporating but extending beyond CRE competencies in an interdisciplinary if not hybrid way, Hamilton concludes: “I’ve brought together different aspects of my career to bring a solid understanding of what Property can do to help the businesses progress. It’s about supporting out-performance.” From anyone who appreciates the art of performance, we can only say, “Encore!” aNz at a glaNce n New Zealand’s top financial services company n 36,000 employees globally n 22,000 employees in Australia n In Australia: – 820 plus branches – 35 commercial properties – 2 data centers – Occupies 5.4 million sq. ft. (500,000 sq. m.) in Australia n In New Zealand: – ANZ occupies more than 3.8 million sq. ft. (350,000 sq. m.) across 370 properties – Over 310 branches – Over 50 office locations n Outside Australia and New Zealand – ANZ occupies over 1.7 million sq. ft. (160,000 sq. m.) across 177 properties – 45 branches in the Pacific – 60 offices throughout Asia across 12 countries – Significant presence in New York and London – Representation in Frankfurt, Dubai and Iran n Blended CRE and CRM delivery models – 54 internal CRE staff – 80 dedicated JLL staff transparent to internal staff – 25 special projects staff n Centralized CRE model – Property sits within Operations, Technology & Shared Services division n Main focus of Property – Asia growth – Outperformance – Alignment with and adding value to the businesses These values are linked directly to the workplace design scheme of the new building. Hamilton, supported by a special project team of 25 individuals, describes the overall strategy as more than a “lift and shift.” th e le ade r 55 J u ly / a u g u s t

Table of Contents Feed for the Digital Edition of The Leader - July/August 2008

The Leader - July/August 2008 Leadership Contents Message from the CEO Real Estate in the News Organizational Design Accommodating Growth Responding to the Challenge EMEA's Building Energy Rating TVA's Shortcut to Success ANZ Banking Group’s Jane Hamilton Tractus Asia’s Dennis Messeroll Arizona’s Greg Weiner Workplace Design Workplace Directory The Texas Report Industry Tracker Discovery Forum Findings Career Development Congratulations to 2008 Corenet Global Award Winners! Young Leader Economic Development in the News Connect with Corenet Global A Look Ahead

The Leader - July/August 2008

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