The Leader - November/December 2008 - (Page 22)

M Y WO RK ® A T B A NK O F A M ER ICA : TH E OPPOR TU N ITY TO W O RK W HE RE AND HO W YO U’ RE MO S T P RO DUCTI V E the end-to-end system in order to meet the increased demand and make the program and the processes scalable. A multi-generational plan was developed toward providing a solution. The “voice of the associate” gathered in the pilot phase informed the re-engineering effort’s key guiding principles of “Align, Simplify and Integrate.” Processes were aligned to support business needs and promote associate choice, simpliﬁed to make the tools intuitive and easy to use, and integrated with key partners, including human resources, technology, information security and Corporate Workplace. The streamlining effort resulted in three new paths of program adoption: “Express,” “Business Directed” and “Portfolio.” Critical capabilities and tools to support each of these avenues were tested and developed. Business-Centric Approach The new engagement models were purposefully built around the business units, with the intention of rewarding early adopters and building successful case studies to market to additional businesses. The model’s ﬁrst generation focused on planning and implementing business selfdirect solutions: letting the business own change while anticipating measured adoption. When success was achieved by increased enrollment, the focus shifted to business units with market-speciﬁc opportunities while continuing to build overall awareness. The second generation focused on enhanced capabilities and deeper integration-both with business intelligence and geographic opportunity. The end goal was to have My Work adopted as a “business as usual” process and solution. Enterprise Business Segmentation The entire bank associate population was considered and segmented by business based on four criteria: ‡ Work function ﬁt ‡ Leadership support ‡ Widespread associate interest ‡ Information security requirements. Not all job functions are appropriate for ﬂexible work. HR managers need to look into job functions and location requirements for eligibility. Associates in banking centers, call centers, cash vaults, trading ﬂoors and check and lockbox type operations as well as equipment and paper-dependent work are examples of job functions that are not good ﬁts for ﬂexible work. Other associates, from professional services or other dedicated business support functions, have a need for some dedicated RFP Now Open for a Master Developer for Cecil Commerce Center JACKSONVILLE, FL Cecil Commerce Center 4,532 +/- acres ideal for manufacturing, aviation-related and supply chain logistics end users. www.jaxdevelopment.org Contains Florida’s only certi ed “Megasite” Fall 2009 opening of new I-10 interchange for direct access More than 3,000 feet of highly visible space along busy I-10 More than $180 million spent on infrastructure Completed wetland survey, conceptual storm water system permitting, surveying, topographic and geotechnical studies For more information on the RFP or Cecil Commerce Center, contact Ron Barton, JEDC Executive Director, at 904-630-1979 or barton@coj.net 2 0 0 8 TH E LE ADE R 22 NOVEMBER / DECEMBER http://www.jaxdevelopment.org http://www.jaxdevelopment.org

Table of Contents Feed for the Digital Edition of The Leader - November/December 2008

The Leader - November/December 2008 Leadership Contents Message from the CEO Real Estate in the News Leveraging Business Geography My Work @ Bank of America Blending the Old with the New A Tool for Growth Creating Real Estate Value Nokia-Siemens Networks’ Peter Doran DTZ’s James Maddock Annual Economic Development Directory The Georgia Report Location Profile: Magdeburg, Germany Linking Corporate Real Estate to the Enterprise 3rd Quarter 2008 Adding Value in Challenging Times Australia and New York Shell’s Paul Huston Economic Development in the News A Look Ahead In our Next Issue Calendar of Seminars Index of Advertisers Chapter Learning: The Global Perspective

The Leader - November/December 2008

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