Automotive News - August 11, 2008 - (Page 17) We’ve Reduced The Time A Customer Spends In F&I By 30%. Jeff Hutchinson “Getting customers quickly through F&I increases our customer satisfaction. Laser printing with F&I eForms is faster, quieter, more professional, and gives us perfectly aligned forms every time. Now, we always have instant access to the most up-to-date forms, which means fewer errors and faster funding. Overall, we don’t have to worry about losing a deal because someone has to wait too long, and we have more time to sell the right products. Our customers have noticed the improvement, and we’ve seen higher satisfaction on top of increased profitability.” JEFF HUTCHINSON, F&I DIRECTOR Byers Mazda Subaru, Columbus, Ohio To hear more about Byers Mazda Subaru, visit www.reyrey.com/MakingBusinessBetter To contact Reynolds please call 888.853.2617 © 2008 The Reynolds and Reynolds Company. All Rights Reserved. http://www.reyrey.com/MakingBusinessBetter http://www.reyrey.com/MakingBusinessBetter
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