Questions & Answers David Oliveira FAURECIA What was your first automotive job and why were you interested in the industry? I started as a development engineer. I've been interested in the automotive world for as long as I can remember. It is a fascinating, truly global, dynamic and challenging industry. Your greatest achievement? It was the turnaround of an account I was placed in charge of. When I was assigned the job, the business had gone stale for different reasons. The team was exhausted and had very low expectations for the future. At the same time, the customer was growing rapidly. We began by turning around the operational performance. We focused on a customer-centric approach, provided solutions and brought valued proposals to all business areas. We gradually gained back the customer's respect and trust. We have since shared many successes. What was your biggest failure and what did it teach you? When talented people left my team, I felt like I missed something. It reminded me that talent management is key. What is your current challenge at work? My new challenges include playing an active part in the transformation of the company. I have to anticipate new mobility trends by creating value for our customers and enhancing end-user experiences. I must also push for agility and innovation to achieve a faster time to market. What about the auto industry surprises you? The automotive industry is at a turning point. It's going through a revolution with highly disruptive breakthrough technologies around connectivity and new mobility trends. This is introducing new players and game changers to the sector. All this is pushing the industry to a new level. This will radically affect our driving experience and add exciting new challenges. It will keep this industry on the cutting edge and thus make it a benchmark for many other industries. 60