Automotive News Canada - October 2017 - 3
New Brunswick dealer
delivers vehicles to buyers
throughout Atlantic Canada
- in some cases more than
1,500 kilometres - for free
(and customers are not
obligated to buy)
Dealer Principal Trevor
Carson takes it "on
the chin" with some
but the shorter ones
make up for it.
WHILE DEALERS ACROSS
Canada consider changing their
business models in response to
consumer attitudes, one dealership in Atlantic Canada is well on
In addition to offering traditional test drives and sales and
service at its store, Moncton
Chrysler-Jeep-Dodge will deliver any vehicle on its lot, new or
used, directly to any customer
based in New Brunswick, Nova
Scotia, Prince Edward Island, or
The service, which is carried
out by a staff member from the
dealership, can mean sending a
vehicle as far away as 440 kilometres north within New Brunswick
to Edmundston, or via ferry to
the Newfoundland capital of St.
John's, for a total distance of 1,550
kilometres and travel time of
about 24 hours.
Dealer Principal Trevor
Carson told Automotive News
still favours U.S.
By JOHN IRWIN
(PHOTO: JEFF MELNYCHUK)
By STEPHANIE WALLCRAFT
Canada that the service began
two years ago but has taken off
over the last six months with
about 50 deliveries having been
completed so far this year.
Moreover, each one is done at no
additional cost to the customer.
"If the car costs $29,995 and we
sell it for $29,995, then we're delivering it for $29,995," he said.
It's also done without a completed bill of sale. Each vehicle is
delivered to its potential buyer
sight unseen, whether it's just
down the road to Fredericton or
across the ferry to Corner Brook,
Nfld., 870 kilometres away, with
an understanding that the customer can look it over and complete a test drive before signing
And if that client in Corner
Brook isn't satisfied with the car?
"We bring it home," Carson
While this can be a costly proposition, Carson said that the service pays off in repeat and referral business.
"We get customers saying,
'Hey, my neighbour bought a car
MARITIME ROAD TRIP
from you and you delivered it
right to him, and he says he really likes it.
"We take it on the chin a bit
if we have a lot of deliveries to
Newfoundland, but we also do a
lot of business within a 50-kilometre radius where our only cost is
SEE MONCTON PAGE 10
Hyundai dealership in Grand Falls,
N.B., sits right
across the border
from Maine, so he
knows firsthand how
the exchange rate
dollar is going to
get the U.S. dealer a
deal. The money is
the U.S. buyer," said
Koroscil, co-owner and general manager of Grand Falls
Hyundai. "I'd be buying cars in the States
if it was the other
It has been a
used-vehicle dealers have had to put
up with for years.
And it is not likely
to get better anytime
soon, even though
the Canadian dollar
has strengthened in
recent months from
a low of 72 cents in
May to as high as 83
cents in September.
That and a shortage of used vehicles
resulting from longer new-car loans
will likely cause
to remain high.
TRANS-CANADA NEWS 5,000 KILOMETRES OF STORIES
Fleet Complete chief
one of Top 40 Under 40
TORONTO - TONY LOURAKIS,
CEO of Fleet
among the recipients of Canada's
Top 40 Under 40
awards for 2017,
next generation of
leading entrepreneurs who consisLourakis
tently make their mark in business.
For the past 17 years, Lourakis
has accelerated Fleet Complete's success with his vision to redefine the
commercial vehicle industry on local
and global levels. Since 2000, Fleet
Complete has provided dispatching,
fleet tracking and mobile resource
management solutions to more than
8,000 businesses worldwide.
North Bay car dealer
suspended by OMVIC
NORTH BAY, Ont. - OMVIC,
Ontario's vehicle sales regulator, has
ordered the suspension of D.L. Auto
Brokers, operated by Darrel Legare
St. Amant at
Bay. They may not legally sell, lease,
buy or consign vehicles.
According to OMVIC, immediate
suspensions are issued only when
the regulator believes a dealer's conduct may place the car-buying public
at risk. The suspension was triggered
the border in the U.S.
would expand their
markets to include
areas in Canada
when they're trying
to figure out where
to source used cars,"
said Tom Kontos,
chief economist at
rate is a major factor
wholesale values at
high levels, even as
the U.S. used-vehicle
market faces pressure from declining
values, Kontos said.
used-vehicle inventories have kept prices
high, thanks in large
part to Canadians
opting for longer
loans as opposed to
increasingly popular leasing options
in the United States.
Canadians are holding onto their vehicles for longer, and
SEE DOLLAR PAGE 10
Kontos says that
Canadians who opt
hold onto their cars
longer, which puts
pressure on usedcar inventory.
by a consumer complaint, followed by
an OMVIC investigation. OMVIC also
issued proposals to revoke the dealer's
registration and to refuse new applications for registration by Legare personally and for a new dealership.
supports kids in sports
FOR THE SEVENTH YEAR,
Charlesbourg Toyota of Quebec City
collected sports equipment for children of families who might not otherwise afford it. Started by former Quebec Nordique player Marc
Tardif, who is also the co-owner of
SEE TRANS-CANADA PAGE 10