Fixed Ops Journal - May 2016 - (Page Intro)

ENERGIZE SERVICE. ENERGIZE PROFITS. The biggest opportunity to grow your business is closer than you might think. And by partnering with CDK Global, we will help you increase Service drive traffic and sell more customer pay hours. Seize this opportunity to make your Service department work smarter. cdkglobal.com/fixedops cdkglobal.com/solutions/fixed-ops ©2016 CDK Global LLC | CDK Global is a registered trademark of CDK Global, LLC. 16-0120 http://cdkglobal.com/fixedops?utm_source=autonews&utm_medium=banner&utm_campaign=fixedops&utm_content=AN-FOJ-digital-edition-783x1044

Table of Contents for the Digital Edition of Fixed Ops Journal - May 2016

Fixed Ops Journal - May 2016
Contents
Editor’s Letter
Service Counter
Legal Lane
Profit Builder
‘Grease monkey’?
Hail
Photo story
Richard Truett
High light
Service satisfaction
Certification
Tsunami
Recalls
90-second oil change
Financing fixes
Supreme Court
Tech trends
Top 50
5 Minutes With
Shop Talk
Fixed in Time

Fixed Ops Journal - May 2016

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