Fixed Ops Journal - June 2017 - 38
FIXED OPS JOURNAL
Top 50 dealership groups ranked
by collision repair revenue I PAGE 42 I
INTAKE SYSTEM
Body shop operator's model of dealer partnerships could expand
T
ALEX KWANTEN
foj@autonews.com
he purchase of a Canadian operator of body shops by a major consolidator could create more opportunities for franchised U.S. and Canadian dealerships to profit from collision repair,
executives say.
Boyd Group Income Fund said last month
it would pay roughly $143.8 million U.S. to
acquire Assured Automotive Inc., headquartered in Ontario.
Assured operates 30 "intake centers" in exclusive partnerships with local dealerships
that send repair work to the company's 38
body shops. Boyd Group officials say they
will consider adopting that model in its other stores.
Boyd, headquartered in Manitoba, operates
364 Gerber Collision & Glass body shops in 20
U.S. states, along with 42 Boyd Autobody &
Glass shops in western Canada. Boyd Group
plans to operate Assured as a separate branded unit.
With the Assured purchase, Boyd Group will
operate 474 collision locations in North
America, with annual revenue of more than
$1.11 billion U.S. Boyd is among the four largest consolidators of body shop ownership.
Assured intake centers, typically staffed by a
single employee, are stand-alone offices in local dealerships near the company's full-service repair centers.
Vehicles to be repaired are sent from the
dealership to an Assured collision center.
When repairs are complete, the
vehicles are returned to the
dealership.
The intake centers enable
dealerships to offer collision services to their customers without having to
maintain an in-house body
shop, says Boyd Group CEO
Brock Bulbuck.
Halton Honda of Burlington, Ontario, has housed an
Assured intake center since
Bellm: Dealership's
body shop ties are
"good arrangement"
PAGE 38
JUNE 2017
Boyd Group operates 364 U.S. body shops under the Gerber Collision & Glass name.
Collision coverage widens
With its purchase of Assured Automotive, Boyd Group Income Fund operates 474
collision repair locations in the U.S. and Canada.
CANADA
110 CENTERS
Ontario (69)
Manitoba (14)
Br. Columbia (13)
Alberta (12)
Saskatchewan (2)
UNITED STATES
364 CENTERS
Florida (57)
Illinois (54)
Michigan (47)
North Carolina (31)
Indiana (24)
Ohio (22)
Georgia (21)
Arizona (20)
Washington (20)
Colorado (17)
Maryland (10)
Oregon (10)
Louisiana (9)
Oklahoma (5)
Pennsylvania (5)
Utah (5)
Nevada (4)
Kansas (1)
Idaho (1)
Kentucky (1)
2014. "Anybody who comes in or calls us for
body work, we direct them to Assured's office
here on site," says Richard Bellm, the dealership's vice president.
"We stand behind their work, so if customers have a problem they can't sort out with Assured, they'll come to us," Bellm says. "It's a
good arrangement."
Assured pays a monthly fee to occupy the office at the dealership, although Bellm would
not say how much.
In addition, he says, the dealership sells a
large volume of wholesale parts to several Assured body shops.
Bulbuck, in announcing the Assured purchase, said he was "not aware of any others
that are using this [model] anywhere else,
where customer-capture intake centers are at
auto dealerships. Assured seems to have figured out the secret sauce for a business arrangement with dealerships that is creating a
win-win."
"And we're going to look to try to leverage
that secret sauce."
Table of Contents for the Digital Edition of Fixed Ops Journal - June 2017
Fixed Ops Journal - June 2017
Contents
Editor’s Letter
Service Counter
Legal Lane
Web threads
Chitty’s law
Port of call
Richard Truett
Featured film
Wisdom of age
Future techs
Intake, outgo
Feedback
NADA numbers
Top 50
Guest comment
Five Minutes With
Shop Talk
Fixed in Time
Fixed Ops Journal - June 2017 - Intro
Fixed Ops Journal - June 2017 - Fixed Ops Journal - June 2017
Fixed Ops Journal - June 2017 - Cover2
Fixed Ops Journal - June 2017 - Contents
Fixed Ops Journal - June 2017 - Editor’s Letter
Fixed Ops Journal - June 2017 - 5
Fixed Ops Journal - June 2017 - Service Counter
Fixed Ops Journal - June 2017 - 7
Fixed Ops Journal - June 2017 - Legal Lane
Fixed Ops Journal - June 2017 - 9
Fixed Ops Journal - June 2017 - 10
Fixed Ops Journal - June 2017 - 11
Fixed Ops Journal - June 2017 - Web threads
Fixed Ops Journal - June 2017 - 13
Fixed Ops Journal - June 2017 - 14
Fixed Ops Journal - June 2017 - 15
Fixed Ops Journal - June 2017 - 16
Fixed Ops Journal - June 2017 - 17
Fixed Ops Journal - June 2017 - Chitty’s law
Fixed Ops Journal - June 2017 - 19
Fixed Ops Journal - June 2017 - 20
Fixed Ops Journal - June 2017 - 21
Fixed Ops Journal - June 2017 - 22
Fixed Ops Journal - June 2017 - 23
Fixed Ops Journal - June 2017 - 24
Fixed Ops Journal - June 2017 - 25
Fixed Ops Journal - June 2017 - 26
Fixed Ops Journal - June 2017 - 27
Fixed Ops Journal - June 2017 - Port of call
Fixed Ops Journal - June 2017 - 29
Fixed Ops Journal - June 2017 - 30
Fixed Ops Journal - June 2017 - Richard Truett
Fixed Ops Journal - June 2017 - Featured film
Fixed Ops Journal - June 2017 - 33
Fixed Ops Journal - June 2017 - Wisdom of age
Fixed Ops Journal - June 2017 - 35
Fixed Ops Journal - June 2017 - Future techs
Fixed Ops Journal - June 2017 - 37
Fixed Ops Journal - June 2017 - Intake, outgo
Fixed Ops Journal - June 2017 - Feedback
Fixed Ops Journal - June 2017 - NADA numbers
Fixed Ops Journal - June 2017 - 41
Fixed Ops Journal - June 2017 - Top 50
Fixed Ops Journal - June 2017 - Guest comment
Fixed Ops Journal - June 2017 - Five Minutes With
Fixed Ops Journal - June 2017 - Shop Talk
Fixed Ops Journal - June 2017 - Fixed in Time
Fixed Ops Journal - June 2017 - Cover3
Fixed Ops Journal - June 2017 - Cover4
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