Fixed Ops Journal - October 2017 - Intro
IF THEY'RE ASKED
For more than 85 years, the Service Advisors and Technicians
at Michigan-based Van Andel & Flikkema Motor Sales began
See how Van Andel & Flikkema
work the old-fashioned way: by generating repair orders off a
Motor Sales drives service sales
desktop PC and hand-shuffling papers from Point A to Point B
with their customers.
before beginning inspection. After all, what were the options?
There's one now. CDK Inspect - a component of CDK
Service - fully automates inspections and streamlines the
process of selling additional work.
READ THE STORY
I'd say that we've noticed a 10 to 15 percent
increase in sales since we implemented CDK
Ty Yow, Service Manager, Van Andel & Flikkema Motor Sales
Headline Source: J.D. Power & Associates mystery shopper programs © 2017 CDK Global, LLC / CDK Global is a registered trademark of CDK Global, LLC. 17-1050