Fixed Ops Journal - June 2018 - F37
AUGUST 9 * NACE AUTOMECHANIKA ATLANTA
P RO GR AMMI NG GE A RE D JUS T FOR YO U
9:00am
Lessons on Leadership From Three Decades in Fixed Ops
* Bob Cawley, Fixed Operations Director, Horne Auto Group
9:45am
Panel: Game-Changing Innovations
* Bill Housholder, Director of Fixed Operations, Ganley Management
* Ruth Tomczyk, Parts and Service Director, Esserman Auto Group
* David Wright, Fixed Operations Director, Shaheen Chevrolet
* MODERATOR: Lee Harkins, Owner, M5 Management Services
10:50am
Compensation Plans for Service Department Employees
* Andy Church, Founder and Chief Executive Officer, ASE Americas
11:30am
Panel: The Future of Service Loaners
* Trevor Gile, Managing Partner, Motorcars Honda
* Russell Lemmer, Executive Vice President of Mobility and Retail Automotive, Dealerware
1:30pm
DEMONSTRATION: "Tech Live Look"
Porsche will demonstrate its ingenious augmented reality service bay technology
2:00pm
Panel: Success Stories in Recruiting Technicians
* Bernard Hyland, Director, Industry/Automotive Management Services, CALIBRE Systems
* Rob Morrison, Director of Aftersales, Pfaff Automotive Partners
2:30pm
What You Need to Know About Telematics, Data Access and Cyber Security
* Bob Redding, Washington, D.C., Representative, Automotive Service Association
* MODERATOR: Dan Risley, President & Executive Director, Automotive Service Association
3:15pm
Panel: Getting More Out of Fixed Ops as Profits Vanish Elsewhere
* Vera Sandiford, Fixed Operations Manager/Vice President, DeLuca Toyota
* Tully Williams, Fixed Operations Director, Del Grande Dealer Group
3:45pm
The Future of Fixed Ops in a Mobility Era
* Frank Ferrara, Principal, Traction-Labs
(Former parts and service chief for Hyundai Motor America)
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EXCLUSIVE LEAD SPONSOR:
GOLD SPONSOR:
For sponsorship information, contact Ellen Dennehy at
edennehy@autonews.com or (313) 446-6039
http://www.autonews.com/fojforum
Table of Contents for the Digital Edition of Fixed Ops Journal - June 2018
Contents
Fixed Ops Journal - June 2018 - Intro
Fixed Ops Journal - June 2018 - F1
Fixed Ops Journal - June 2018 - F2
Fixed Ops Journal - June 2018 - Contents
Fixed Ops Journal - June 2018 - F4
Fixed Ops Journal - June 2018 - F5
Fixed Ops Journal - June 2018 - F6
Fixed Ops Journal - June 2018 - F7
Fixed Ops Journal - June 2018 - F8
Fixed Ops Journal - June 2018 - F9
Fixed Ops Journal - June 2018 - F10
Fixed Ops Journal - June 2018 - F11
Fixed Ops Journal - June 2018 - F12
Fixed Ops Journal - June 2018 - F13
Fixed Ops Journal - June 2018 - F14
Fixed Ops Journal - June 2018 - F15
Fixed Ops Journal - June 2018 - F16
Fixed Ops Journal - June 2018 - F17
Fixed Ops Journal - June 2018 - F18
Fixed Ops Journal - June 2018 - F19
Fixed Ops Journal - June 2018 - F20
Fixed Ops Journal - June 2018 - F21
Fixed Ops Journal - June 2018 - F22
Fixed Ops Journal - June 2018 - F23
Fixed Ops Journal - June 2018 - F24
Fixed Ops Journal - June 2018 - F25
Fixed Ops Journal - June 2018 - F26
Fixed Ops Journal - June 2018 - F27
Fixed Ops Journal - June 2018 - F28
Fixed Ops Journal - June 2018 - F29
Fixed Ops Journal - June 2018 - F30
Fixed Ops Journal - June 2018 - F31
Fixed Ops Journal - June 2018 - F32
Fixed Ops Journal - June 2018 - F33
Fixed Ops Journal - June 2018 - F34
Fixed Ops Journal - June 2018 - F35
Fixed Ops Journal - June 2018 - F36
Fixed Ops Journal - June 2018 - F37
Fixed Ops Journal - June 2018 - F38
Fixed Ops Journal - June 2018 - F39
Fixed Ops Journal - June 2018 - F40
Fixed Ops Journal - June 2018 - F41
Fixed Ops Journal - June 2018 - F42
Fixed Ops Journal - June 2018 - F43
Fixed Ops Journal - June 2018 - F44
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