CRM- September 2008 - (Page I6) 6 September 2008 Sponsored Content easily as talking on their mobile phones. By channeling the power of a tool that mobile sales professionals already use—their mobile phones—and enabling that tool to actually provide updates to salesforce accounts, Ribbit for Salesforce removes a major obstacle to CRM productivity and gives sales teams the ability to keep accounts current simply by using their mobile phones. Even as we wait for new mobility enhancements to CRM applications, voice continues to be the richest and most versatile mode of communication for mobile professionals. Voice automation and the transcription of voice messages directly into salesforce accounts As the first application accelerates Mobile CRM benefits and adds productivity to salesforce workflow. to deliver voice automation to CRM accounts, Ribbit delivers a managing outbound teams, limits CRM account inbox, it remains private, secure, true breakthrough in mobile CRM productivity but often boils down to a and fully manageable in the way that best productivity, and it delivers it today. simple challenge: getting field salespeople meets the salesperson’s needs. This allows Hundreds of sales teams are already to simply get to the keyboard. salespeople to edit and prioritize messages realizing the competitive advantage of as they choose, to “cut and paste” important “anytime, anywhere,” keyboard-free mobile WORKFLOW, ACCELERATED. parts of messages and eliminate the rest, and voice input, through voice messages, When meeting notes, memos, reminders to save important messages permanently directly to CRM accounts. Ribbit for and summaries are simply “talked” (rather with no threat of voicebox “refresh” or Salesforce has emerged as the new CRM than typed), updates occur when they’re elimination of dated messages. Because all “killer app” and as the new, intuitive mobile fresh, on-the-fly, at any time that’s incoming voice messages are cached within CRM foundation for any CRM user. convenient for the salesperson. this inbox, awaiting the salesperson’s actions, ABOUT RIBBIT Inputting memos or notes simply by there’s absolute security that messages will As Silicon Valley's first phone company, leaving them as a voice mail allows be handled in the way that best meets the Ribbit's mission is to "liberate voice from the salespeople to quickly add details and ideas salesperson’s needs. device, and integrate it into the workflow of to their customer records. Those alllife, both business and personal." By RETHINKING MOBILE CRM. important afterthoughts and “ahas!” that providing a world-class telephone carrier Ribbit for Salesforce delivers a “rethink” frequently end up jotted—and forgotten— infrastructure — and the first open platform CRM productivity by bringing the on sticky notes can now be simply dialed for Internet and voice developers — Ribbit functionality of the mobile phone—the in, where they can be integrated into unleashes innovation across the entire ubiquitous CRM power tool—directly to salesforce records, follow-up lists, as easily telephony marketplace, from the CRM software. By empowering the phone as cutting and pasting the text into which development of leading-edge consumer as an input device to CRM, Ribbit for they have been transcribed. voice services to the integration of voice with Salesforce accelerates input, circumvents the world's best business applications. SAFEKEEPING CRITICAL INFORMATION. the keyboard, and lets mobile sales Because all information called in to Ribbit professionals use time spent behind the Learn more about Ribbit at http://ribbit.com for Salesforce flows first into the salesforce wheel to increase their productivity, as http://ribbit.com
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