Credit Union Magazine - January 2009 - (Page 42)

Instant Poll Should CUs Compensate Directors? No Yes 71% 29% advises, and know who has access to the credit union’s systems and information. “Don’t keep too much information in one place.” Read about more security threats at HUMAN RESOURCES Help Staff Manage Money Source: November 2008 Credit Union Magazine Instant Poll. Cast your vote at u Simple inquiries on domain-based research sites reveal the credit union’s physical location, domain registrant, system administrators, e-mail addresses, and other contact information. “What more do you need for social engineering?” asks Daeke. “You need an employee who hasn’t been trained. You need a busy day before a holiday. You need someone who has dropped his or her guard.” Credit unions must train employees that rules are rules, and they must be followed, she adds. If employees believe they must break a rule, they need approval to do so. Common avenues for social engineering, says Daeke, include: repair people or other vendors who gain access to the credit union and its employees and systems through false pretenses; and u Inadvertent disclosure of proprietary information by employees in public places, such as retail stores or sporting events. Daeke warns against discussing the credit union’s systems and products in public places. A good defense against social engineering, she says, is to document all information available to the general public through the credit union’s Web site, public documents, and other sources. “Know whom you’re dealing with,” she u Bogus Many of your employees are one paycheck from financial trouble. So says a study $5.6 billion asset Alliant Credit Union, Chicago, conducted with the International Society of Certified Employee Benefit Specialists (ISCEBS), Brookfield, Wis. Key findings from “American Workers: Getting Ahead or Just Getting By?” include: u Employer benefits such as health and retirement plans are seen as important, but primarily for future use, not present needs. Many employees have financial needs requiring immediate help; u Employees with financial concerns spend significant work time dealing with personal financial matters; u Employees generally are pleased with their income levels but they can’t seem to save money or get ahead financially. Half describe themselves as living from paycheck to paycheck, and less than 20% consider themselves to be financially secure; u More workers are financially strained by increasing credit card debt; and u Employees generally lack knowledge about money-handling. “There’s a definite need for employers to provide programs that help employees with personal money management,” says Philip Grisafi, ISCEBS president. “Most employees surveyed said they would welcome financial information from their workplace.” 42 CREDIT UNION MAGAZINE uJANUARY 2009 ucuna.org http://www.creditunionmagazine.com http://www.creditunionmagazine.com http://www.cuna.org

Table of Contents Feed for the Digital Edition of Credit Union Magazine - January 2009

Credit Union Magazine - January 2009 Contents On My Way Leading Edge Spotlight President's Perspective Game Plan Washington Insider Wright Stuff Executive Suite Reverse Mortgages Come of Age Six Merger Myths Leading-Edge Lenders TwentyFour/Seven Bankruptcy Compliance Tools of the Trade Trendlines Rates & Ratios Council Corner Shoptalk System Scan Marketplace Branching Out Advertiser Index

Credit Union Magazine - January 2009

For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.