CSM Daily News Highlights Issue - 2013 - (Page 2)
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Daily
News
2013 SAN DIEGO HIGHLIGHTS
Linda Crane Lecture Inspires PTs to Embrace Teamwork
By Deb Nerud Vernon BS, MA, EMT-P
S
Sandra Cassady, PT, PhD, FAACVPR
andra Cassady, PT, PhD,
FAACVPR, Saint Ambrose
University, presented the 14th
annual Linda Crane Lecture. “I
had the honor of knowing Dr Linda
Crane,” said Cassady. “When I met
Linda, I was working on my PhD. I
remember how exciting it was to talk
to someone so passionate about the
cardiopulmonary field—her kindness
certainly made an impact on me.”
Linda Crane, who was very active
in the national association, engaged
in clinical practice that was primarily concerned with pediatric cardiovascular and pulmonary issues. She
wrote her dissertation on pulmonary
function in women who were osteoporotic and taught as well.
Cassady began her lecture, “From
Silos to Bridges: Preparing Effective Teams for a Better Delivery
System,” by saying that she has had
the opportunity to work with some
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great teams and has always been
interested in why some teams seem
to function better than others.
“Personnel decisions are some
the most important you will ever
make,” said Cassady. “Teamwork is
becoming more and more essential
to health care. In 2014 many previously uninsured Americans will
challenge the current health care
system.”
Citing the book, Five Dysfunctions of a Team by Patrick Lencioni,
Cassady pointed out the traits of a
dysfunctional team:
• Absence of Trust. Failure on
the part of team members to
understand and open up to one
another.
• Inattention to Results. The tendency of team members to seek
out individual attention.
• Fear of Conflict. Artificial harmony, not working through the
issues, and holding back concerns.
• Lack of Commitment. Failure
to buy into decisions evident by
ambiguity.
• Avoidance of Accountability.
Once a decision has been made,
follow-through does not occur.
“Team members must learn to
build trust by sharing experiences
over time,” said Cassady. “The team
leader must be willing to be vulnerable and show a personal side. Leaders must restrain themselves from
stopping healthy conflict. Deadlines
for making important decisions
must be set.”
Cassady went on to say that
avoidance of accountability could by
addressed by publishing goals, holding regular reviews, giving team
awards, and holding peers accountable. “When the goals and standards
are clear, it is easier for members to
hold each other accountable. With
buy-in, members are unlikely to let
the team fall when one member is
not pulling his or her weight.”
She said that inattention to results is the ultimate dysfunction of
a team. “Goals need to be important
to the whole organization. In health
care, these often relate to safety.”
“Effective teamwork comes down
to practicing a small set of principles
over a period of time. Many teams
succeed because team members
want to have positive outcomes,”
concluded Cassady.
Dianne V. Jewell, PT, DPT, PhD,
CCS, was announced as the recipient of the 2014 Linda Crane award.
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