Davita Code of Conduct 2013 - 11

The Compliance Program helps each of us know
THE RIGHT ACTION TO TAKE in our complex environment.
Seek guidance from Team Quest if you are unsure.
2. POLICIES AND PROCEDURES AND THE CODE OF CONDUCT
No one is expected to know it all, which is why Team Quest created Compliance policies and
procedures and the Code of Conduct. Compliance policies and procedures provide guidance on
specific topics and business activities, whereas the Code is a guide to overall conduct of our global
operations. We are expected to read, understand and follow all of DaVita’s policies and procedures
and this Code of Conduct. If you are unclear about how certain policies and procedures apply to
your activities, consult your supervisor or a member of Team Quest.
3. COMPLIANCE TRAINING
Training our teammates is an important part of the Compliance Program. All teammates complete
compliance training as new hires and on an annual basis. This training is the foundation of our
Compliance Program and provides guidance on our daily activities.
4. COMPLIANCE HOTLINE: MAKE THE RIGHT CALL!
• In the U.S.: Dial 1-888-458-5848 or go to DaVitaComplianceHotline.com.
• Outside the U.S.: Go to www.davita.com/compliancehotline to find the telephone number or
website for your local country.
We have a dedicated Compliance Hotline for teammates and other individuals to confidentially,
and if permitted by local law, anonymously report a suspected or actual violation of DaVita’s
Compliance policies and procedures, or applicable laws and regulations. The Compliance Hotline
can be accessed 24 hours a day, 365 days a year via a toll-free telephone number or online website.
A specialized third-party company manages our Compliance Hotline. Callers are given a PIN
(personal identification number) to check the status of their Compliance Hotline report or provide
additional information. Compliance Hotline reports should be made in good faith.
Local privacy laws may affect availability and terms of use of the Compliance Hotline. For example,
in some countries the Compliance Hotline can only be used to report limited topics, such as financial
complaints (e.g., anti-bribery or competition, auditing or accounting concerns, embezzlement,
money laundering, falsification of contracts or records, etc.), or other serious concerns involving
senior management. Review your local Country Hotline Guide or consult your supervisor or Regional
Compliance Lead for information regarding local use of the Compliance Hotline.
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Davita Code of Conduct 2013

Table of Contents for the Digital Edition of Davita Code of Conduct 2013