Davita Code of Conduct 2013 - 23

Business Practices
Our reputation is one of our most valuable assets. It is up
to all of us to protect DaVita's reputation. We will comply
with all laws and regulations relevant to our business and
engage in fair and honest business practices.
1. Proper Coding, Billing and Patient Accounting
DaVita documents patient care completely and in a timely manner. The medical record is written
evidence of the quality care we deliver to our patients. We educate our teammates and work
diligently to prevent knowingly creating records that contain any false or misleading information.
We submit claims for payment or approval that are accurate, truthful, and contain properly
documented codes. We only bill for goods or services that we provide. DaVita has implemented
a process designed to identify mistakes in claims or reimbursements and timely make refunds
where applicable.

2. Document Retention
We maintain all documents as required by DaVita policies and procedures, and applicable laws
and regulations. We are committed to maintaining thorough and accurate records in compliance
with sound business practices and all applicable laws. We never destroy or alter documents or
recommend their destruction or alteration for any illegal or improper reason.

3. Accurate Financial Records
We create and maintain accurate financial records. We never falsify or improperly alter information
in any records, reports or other documents. All financial information must reflect actual transactions
and conform to industry standards. These records serve as a basis for managing our business and
are important in meeting our obligations to patients, teammates, business partners, vendors and
third parties. We maintain a system of internal controls to provide reasonable assurances that all
transactions are executed and recorded in a proper manner.

Davita Code of Conduct 2013

Table of Contents for the Digital Edition of Davita Code of Conduct 2013