John Muir Health Progress Report 2006/2007 - (Page 5)
eICU Program – John Muir Critical Vision – Implementation has begun on a new program that will provide real-time audio and video monitoring of the Intensive Care Units at both campuses around-the-clock from a centralized command center. This will be staffed by boardcertified critical care physicians and nurse specialists, who will be able to help ICU staffs on-site provide faster, more accurate decisionmaking and improved care for their patients. Highly Advanced Heart Assist Device – John Muir Health is the first healthcare organization in the East Bay to purchase the Abiomed AB5000, an advanced “ventricular assist device” that provides support for one or both sides of the heart when it has failed or is in a weakened state. The gentle external pump allows blood to reach vital organs, giving the patient’s heart the opportunity to rest and recover if it goes into shock after heart attack, myocarditis, or bypass surgery. attack and reaching out with strategies to reduce their likelihood of developing coronary disease. The Physician Network is in the second year of a similar early identification-and-intervention project that reaches out to families with children at risk of developing childhood obesity. Computerized Provider Order Entry (CPOE) – We have just begun the planned four-year assessment and system-wide rollout of a highly advanced CPOE system. The system logs physicians orders for each patient and generates real-time alerts if the orders present possible concerns – a prescription that may interact negatively with existing medications, for example – and lists a variety of accepted “best practices” for the patient based on the physician’s notes and orders. The result of implementing CPOE will be improved safety and clinical quality. Emergency Department Team of the Year Award – John Muir Medical Center - Concord Campus received the 2006 Emergency Department Team of the Year Award from California Emergency Physicians Medical Group. The Emergency Department excelled in the areas of client, nurse, and patient satisfaction. The award also recognized enhancements in patient service and satisfaction. Urgent Care Award from Health Net – The primary care physicians in the John Muir Physician Network were acknowledged by Health Net for outstanding performance and availability to provide patients with urgent and emergency care after normal business hours. Our physicians scored better than 90 percent in meeting key after-hours criteria in a survey of Health Net patients to earn the designation. High “Pay for Performance” Ranking – In all key clinical areas measured by the National Committee on Quality Assurance (NCQA) – which includes the six largest HMOs contracting with John Muir Health – our Physician Network scored in the top ranks and our patient satisfaction ratings put us in the top ten percent, making the John Muir Physician Network one of the Bay Area “pay for performance” award winners for 2006. Award-Winning Healthcare – Multiple John Muir Health departments were honored by industry watchers in the last year. The Walnut Creek Campus won the 2006/07 Consumer Choice Award from the National Research Corporation (the second consecutive year we have been the sole winner from the East Bay region); the Walnut Creek Campus Oncology Department was one of only 44 recipients nationwide of the Press-Ganey Associates Compass Award for health care consumer satisfaction; and John Muir Health was one of only three health care providers in California to receive the prestigious Leadership Award for Clinical Excellence from VHA, Inc. in recognition of outstanding cardiac patient care. International Lung Cancer Clinical Trials – The John Muir Cancer Institute is one of New Core Laboratory – Ground was broken 39 sites worldwide conducting patient trials on a 56,000 square-foot, next-generation core to assess the safety and efficacy of using lowlaboratory (which will open in early 2008) that will dose computed tomography (CT) scanning on serve all John Muir Health facilities with aroundindividuals at high risk for lung cancer. The the-clock blood and specimen testing and analysis. goal of the study is to determine if the disease can be detected earlier and if so, whether Expanded Service at Behavioral Health Center this can improve long-term survival rates. – In Spring 2007, the John Muir Behavioral Health Center in Concord began offering a Trauma Center 20th Anniversary – John comprehensive adolescent day program. This is one Muir Medical Center – Walnut Creek Campus of the few such programs available in the region celebrated its 20th year as Contra Costa County’s and meets an underserved community need. only designated trauma center. The trauma center has saved the lives of seriously injured CareAdvance Enterprise Software – The patients throughout Contra Costa County and John Muir Physician Network has adopted a Northern California and is one of just a few Bay CareAdvance software system to automate, Area hospitals to have a heliport on campus. streamline, and improve patient case management. The new package – which is Five Years of Mobile Health Clinic being rolled out in phases to different patient – In 2006, our highly regarded mobile medical populations – simplifies communications between clinic marked its fifth anniversary of serving a patient’s various caregivers, tracks patient uninsured and underinsured children and progress more closely to quickly identify needed adults in East Contra Costa County. interventions, and improves overall outcomes. One decade for the Community Health Preventive Health Initiatives – The John Muir Fund – the Community Health Fund has now Physician Network expanded two innovative invested more than $10 million in communityprograms to help combat preventable conditions. based projects and health initiatives that have The Lipid Intervention Project (LIP) is tracking improved the health of people throughout more than 1100 patients at high risk for heart Central and East Contra Costa County. 5
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