design:retail - July 2017 - 35
information displays, flight information displays
and digital directories, and new IT infrastructure to
support terminal flight operations were all part of
this comprehensive renovation.
The three distinct shopping and dining districts
include the Commercial Hub for retail and duty-free
shopping, the Dining Terrace that offers local flavor in a bright and invigorating environment, and
The Strand-a dining and shopping experience
highlighted by the grand staircase and accented
by a luxurious bar that sparkles with shimmering chandeliers.
In total, Westfield has invested more than
$184 million at the airport to transform the customer experience with a unique approach to each
terminal. Terminal 2's L.A. in Motion inspiration is
a breath of local fresh air infused into this international terminal making, it a world-class experience.
This is more than just a before-and-after makeover. While the space is now a vibrant journey, it is
a transformation that elevates the business model.
The Terminal 2 project is projecting a 34 percent
increase in sales, as well as a 76 percent increase in
permanent terminal jobs. This is a project success
story for travelers, as well as the city of Los Angeles,
the airport and the airlines.
- Jenny S. Rebholz