Digital Dealer - November 2017 - 26

By Anne Fleming
President,
Women-Drivers.com

// Sales
Strategy

Cracking the Car
Code on Selling
to the #1 Buyer:
Women
Harness Reviews
into Real-time
Data to Make Your
Store a Destination
Dealer
Today's car buying
market faces
competitive advertising
exposure through mobile
devices, tablets, laptops
and desktop computer
interaction all vying for
the attention of your
potential buyers. What if
you captured real-time
analytics from the #1
buying market, women,
and transformed your

showroom into a destination for even more
women customers?
Women are buying
45% of all vehicles today,
and are the decision
makers that are not only
willing to write reviews
but go on to choose to
create difference-making data for the dealership. Hard numbers are
generously provided and
result in unbiased reports
regarding a dealership's
performance. A stunning
nine in 10 of women who
write reviews on Women-Drivers.com also opt
into a 25-question survey

summarizing their dealership visit.
Are you harnessing the
model to collect unprecedented pre-and post-purchase analytics about
what your #1 buyers
wants?
BONUS: GAMECHANGING PRE-AND
POST-PURCHASE
FEEDBACK

With 92% of women writing reviews that
follow through with the
opt-in survey, organic,
game-changing data is
made available. Dealerships get a big-picture
view of women's expe-

riences and preferences when purchasing,
shopping and in the
service drive. Unearthing
third-party data like this
is unavailable anywhere
else in the market.
"It's like the 'JD Power'
of research for our dealer
group about our own
female clients and shoppers," says Chris Saraceno, VP and Partner at
Kelly Automotive Group
and a 30-plus year veteran of the auto industry.
"Women are expressive
and generous in sharing
not just their reviews, but
their visit experience.
The Women Satisfaction Index® Dealer Data
Reports are packed with
amazing, useful information."
It's like giving dealers
a bonus. The reviews are
pivotal, and digging past
them to the rich market
data to improve what is
going well and correct
where customers drop off
is the real added jewel.
The qualified insights
help take any guesswork
out of the equation for
dealers.
In the WSI® Dealer
Data Reports, individual
dealerships and dealer groups discover the
dynamics behind several
topics, for example:
A. UNDERSTAND
CUSTOMER TOUCHPOINTS TO IMPROVE
THE PROCESS:
„ How strongly dealer

reputation means to them
„ Top third-party web26

NOVEMBER 2017

D I G I TA L D E A L E R . C O M


http://www.Women-Drivers.com http://www.Women-Drivers.com http://www.Women-Drivers.com http://www.DIGITALDEALER.COM

Table of Contents for the Digital Edition of Digital Dealer - November 2017

Digital Dealer - November 2017
Contents
A Letter from the Show Director
Don’t Be a “Management Jerk” and Steps for Handling Them!
Attempting a No-Huddle Offense? How’s That Working for You?
Is a Financial Partnership in Your Future?
Fallacy
You Can't Take a Train 500 Miles on 400 Miles of Track
4 Tech Tools That Decrease Employee Turnover
Organize for 2018 – Expect Greater Efficiencies and Profitability, Fewer Surprises
Retail Warranty Reimbursement: Leveling the Playing Field
Cracking the Car Code on Selling to the #1 Buyer: Women
Professional Voice-Over Secrets!
CAMERON JOHNSON Dealer Principal, Magic City Ford Lincoln
When It Comes to Social Media... Don't Step on a Rake
The Online Shopping Experience Has Radically Changed. Your Dealership Can Reap the Benefits.
The New Car Manager's Modern Guide to Merchandising
Top 3 Information Technology (IT) Recommendations for Stability and Increased Productivity at Your Dealership
That’ll Bee $128 Forda Tech Ta Lookatit - Ouchie
Only 5 ½ Cents- Per-Mile to Maintain a $50K Machine! Wow!
Digital Dealer - November 2017 - Digital Dealer - November 2017
Digital Dealer - November 2017 - Cover2
Digital Dealer - November 2017 - Contents
Digital Dealer - November 2017 - A Letter from the Show Director
Digital Dealer - November 2017 - 3
Digital Dealer - November 2017 - Don’t Be a “Management Jerk” and Steps for Handling Them!
Digital Dealer - November 2017 - 5
Digital Dealer - November 2017 - Attempting a No-Huddle Offense? How’s That Working for You?
Digital Dealer - November 2017 - 7
Digital Dealer - November 2017 - 8
Digital Dealer - November 2017 - Is a Financial Partnership in Your Future?
Digital Dealer - November 2017 - 10
Digital Dealer - November 2017 - 11
Digital Dealer - November 2017 - 12
Digital Dealer - November 2017 - Fallacy
Digital Dealer - November 2017 - 14
Digital Dealer - November 2017 - 15
Digital Dealer - November 2017 - You Can't Take a Train 500 Miles on 400 Miles of Track
Digital Dealer - November 2017 - 17
Digital Dealer - November 2017 - 18
Digital Dealer - November 2017 - 19
Digital Dealer - November 2017 - 4 Tech Tools That Decrease Employee Turnover
Digital Dealer - November 2017 - 21
Digital Dealer - November 2017 - Organize for 2018 – Expect Greater Efficiencies and Profitability, Fewer Surprises
Digital Dealer - November 2017 - 23
Digital Dealer - November 2017 - 24
Digital Dealer - November 2017 - Retail Warranty Reimbursement: Leveling the Playing Field
Digital Dealer - November 2017 - Cracking the Car Code on Selling to the #1 Buyer: Women
Digital Dealer - November 2017 - 27
Digital Dealer - November 2017 - Professional Voice-Over Secrets!
Digital Dealer - November 2017 - 29
Digital Dealer - November 2017 - CAMERON JOHNSON Dealer Principal, Magic City Ford Lincoln
Digital Dealer - November 2017 - 31
Digital Dealer - November 2017 - 32
Digital Dealer - November 2017 - 33
Digital Dealer - November 2017 - 34
Digital Dealer - November 2017 - 35
Digital Dealer - November 2017 - When It Comes to Social Media... Don't Step on a Rake
Digital Dealer - November 2017 - 37
Digital Dealer - November 2017 - The Online Shopping Experience Has Radically Changed. Your Dealership Can Reap the Benefits.
Digital Dealer - November 2017 - 39
Digital Dealer - November 2017 - The New Car Manager's Modern Guide to Merchandising
Digital Dealer - November 2017 - 41
Digital Dealer - November 2017 - Top 3 Information Technology (IT) Recommendations for Stability and Increased Productivity at Your Dealership
Digital Dealer - November 2017 - 43
Digital Dealer - November 2017 - That’ll Bee $128 Forda Tech Ta Lookatit - Ouchie
Digital Dealer - November 2017 - 45
Digital Dealer - November 2017 - Only 5 ½ Cents- Per-Mile to Maintain a $50K Machine! Wow!
Digital Dealer - November 2017 - 47
Digital Dealer - November 2017 - 48
Digital Dealer - November 2017 - Cover3
Digital Dealer - November 2017 - Cover4
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