Digital Dealer - December 2017 - 18

By Doug Austin
Founder and President,
StrategicSource, Inc.

// Dealership
Management

Year-End Spend
Management
Assessment -
Setting Up for a
Successful 2018
December is here
and it is time to wrap
up the year and begin
planning for 2018 if you
haven't already done so.
As business owners, the
one performance metric
that is top of mind is total
top-line sales by month
and for the year. Every
business owner of top
executive will know
exactly where you stand
on revenue metrics. One
of the other important
metrics is profitability,
which some would argue
is even more important
than the sales metric. The
goal for a for profit
organization is to make a
profit...as much profit as
possible. Profits are the
lifeblood of an organization and allows the
organization to survive,
grow and move forward.
The spend management
space is focused on the
management of critical
corporate resources...
supporting the organization with competent and
18

DECEMBER 2017

competitive suppliers, the
commitment of company funds in a controlled
environment, minimizing
expenses, enhancing
profitability and increasing
cash.
As we look back in 2017
to assess our organization
performance, we usually
make these assessments
by reviewing overall
organization performance. Did we achieve
our objectives? Where
did we miss? We also
assess performance at
the functional or departmental level. How well
did our operating units
perform? Did they achieve
their functional objectives,
did they contribute to our
overall success...or did
they hold us back from
achieving our company
objectives?
In the spirit of looking
back to improve what
we do going forward, I
thought it might be an
appropriate time to take
a few minutes and review
D I G I TA L D E A L E R . C O M

the condition of your
spend management function in 2017. If you have
access to the right data,
have the correct plans in
place, are employing the
correct tools and controls
across an organization...
you are probably throwing
off a decent level of profit
for the year.
If your organization is
not generating the profits
you needed or expected,
then it is probably time
to assess where you are
in preparation for some
focused change.
The following assessment is broken out by the
significant components
within spend management. Spend a few
minutes to walk through
this exercise to see where
you are strong and no improvements are needed,
and to determine where
the gaps are that need to
be plugged.
If your answer to many
of the questions is "no"
or that you "don't know"

you probably have some
challenges to address near
term.
The best plan of attack
to get the spend management function under
control is to centralize the
function. By that I mean,
pull back all purchasing
and commitment authority that employees have.
Do not allow anyone to
make a supplier selection
or a supplier commitment
until spend management is
centralized.

WHAT CENTRALIZATION MEANS

I would recommend
that spend management
be centralized under the
finance department and
the CFO. If your organization does not have a CFO,
then I would recommend
that the dealer principal or
president retain full control
of spend management.
Authority can be delegated and should be...but
controlled from a central
point. Centralization of
spend management should
include the following:
1. PLANNING - Sourcing of the 130 expense
categories is planned from
the top.
2. POLICIES - Purchasing
policies are in place and
apply to all staff and all
suppliers.
3. COMMITMENT AUTHORITY - the ability to

execute a purchase order,
contract or approve an
invoice is limited to only
those titles outlined in the
purchasing policy.
4. SUPPLIER MANAGE-


http://www.DIGITALDEALER.COM

Table of Contents for the Digital Edition of Digital Dealer - December 2017

Digital Dealer - December 2017
Contents
A Letter from the Show Director
What Real Commitment Looks Like
Could Your Culture Use a Little MAGIC?
3 Must-Dos to Combat Dealer Margin Declines
The Internet & Phones Are the NEW “Showroom” … Your Cheese Has Been Moved
Your Limitation Is Not What You Don't Have, It's What You're Not Using
Year-End Spend Management Assessment – Setting Up for a Successful 2018
Vehicle Merchandising: Use Features Not Price
One Size Fits All No Longer Applies
Your People Are Your Brand!
KATIE BOWMAN COLEMAN Bowman Chevrolet
6 Reasons to Do an Annual Social Media
Are You Future Ready?
Rethink How to Market with Facebook and Instagram
What Your Dealership Can Learn from Carvana
Disrupting the Buying Cycle: Turning Service Leads into Sales Dollars
How Online Payments Can Be the Catalyst for a Superior Customer Experience
We Don’t Need No Stinkin’ Tech Training – We Have Good Teeth
Dealers Say Fixed Ops is the Most Important Department
Digital Dealer - December 2017 - Digital Dealer - December 2017
Digital Dealer - December 2017 - Cover2
Digital Dealer - December 2017 - 1
Digital Dealer - December 2017 - Contents
Digital Dealer - December 2017 - 3
Digital Dealer - December 2017 - A Letter from the Show Director
Digital Dealer - December 2017 - 5
Digital Dealer - December 2017 - What Real Commitment Looks Like
Digital Dealer - December 2017 - 7
Digital Dealer - December 2017 - Could Your Culture Use a Little MAGIC?
Digital Dealer - December 2017 - 9
Digital Dealer - December 2017 - 3 Must-Dos to Combat Dealer Margin Declines
Digital Dealer - December 2017 - 11
Digital Dealer - December 2017 - The Internet & Phones Are the NEW “Showroom” … Your Cheese Has Been Moved
Digital Dealer - December 2017 - 13
Digital Dealer - December 2017 - 14
Digital Dealer - December 2017 - Your Limitation Is Not What You Don't Have, It's What You're Not Using
Digital Dealer - December 2017 - 16
Digital Dealer - December 2017 - 17
Digital Dealer - December 2017 - Year-End Spend Management Assessment – Setting Up for a Successful 2018
Digital Dealer - December 2017 - 19
Digital Dealer - December 2017 - Vehicle Merchandising: Use Features Not Price
Digital Dealer - December 2017 - 21
Digital Dealer - December 2017 - One Size Fits All No Longer Applies
Digital Dealer - December 2017 - 23
Digital Dealer - December 2017 - Your People Are Your Brand!
Digital Dealer - December 2017 - 25
Digital Dealer - December 2017 - KATIE BOWMAN COLEMAN Bowman Chevrolet
Digital Dealer - December 2017 - 27
Digital Dealer - December 2017 - 28
Digital Dealer - December 2017 - 29
Digital Dealer - December 2017 - 6 Reasons to Do an Annual Social Media
Digital Dealer - December 2017 - 31
Digital Dealer - December 2017 - Are You Future Ready?
Digital Dealer - December 2017 - 33
Digital Dealer - December 2017 - Rethink How to Market with Facebook and Instagram
Digital Dealer - December 2017 - 35
Digital Dealer - December 2017 - What Your Dealership Can Learn from Carvana
Digital Dealer - December 2017 - 37
Digital Dealer - December 2017 - Disrupting the Buying Cycle: Turning Service Leads into Sales Dollars
Digital Dealer - December 2017 - 39
Digital Dealer - December 2017 - How Online Payments Can Be the Catalyst for a Superior Customer Experience
Digital Dealer - December 2017 - 41
Digital Dealer - December 2017 - We Don’t Need No Stinkin’ Tech Training – We Have Good Teeth
Digital Dealer - December 2017 - 43
Digital Dealer - December 2017 - 44
Digital Dealer - December 2017 - Dealers Say Fixed Ops is the Most Important Department
Digital Dealer - December 2017 - 46
Digital Dealer - December 2017 - 47
Digital Dealer - December 2017 - 48
Digital Dealer - December 2017 - Cover3
Digital Dealer - December 2017 - Cover4
https://www.nxtbook.com/nxtbooks/digitaldealer/202004
https://www.nxtbook.com/nxtbooks/digitaldealer/202003
https://www.nxtbook.com/nxtbooks/digitaldealer/202002
https://www.nxtbook.com/nxtbooks/digitaldealer/202001
https://www.nxtbook.com/nxtbooks/digitaldealer/201912
https://www.nxtbook.com/nxtbooks/digitaldealer/201911
https://www.nxtbook.com/nxtbooks/digitaldealer/201910
https://www.nxtbook.com/nxtbooks/digitaldealer/201909
https://www.nxtbook.com/nxtbooks/digitaldealer/201908
https://www.nxtbook.com/nxtbooks/digitaldealer/201907
https://www.nxtbook.com/nxtbooks/digitaldealer/201906
https://www.nxtbook.com/nxtbooks/digitaldealer/201905
https://www.nxtbook.com/nxtbooks/digitaldealer/dd26showdirectory_042019
https://www.nxtbook.com/nxtbooks/digitaldealer/201904
https://www.nxtbook.com/nxtbooks/digitaldealer/201903
https://www.nxtbook.com/nxtbooks/digitaldealer/201902
https://www.nxtbook.com/nxtbooks/digitaldealer/201901
https://www.nxtbook.com/nxtbooks/digitaldealer/201812
https://www.nxtbook.com/nxtbooks/digitaldealer/201811
https://www.nxtbook.com/nxtbooks/digitaldealer/201810
https://www.nxtbook.com/nxtbooks/digitaldealer/201809
https://www.nxtbook.com/nxtbooks/digitaldealer/201808
https://www.nxtbook.com/nxtbooks/digitaldealer/201807
https://www.nxtbook.com/nxtbooks/digitaldealer/201806
https://www.nxtbook.com/nxtbooks/digitaldealer/201805
https://www.nxtbook.com/nxtbooks/digitaldealer/201804
https://www.nxtbook.com/nxtbooks/digitaldealer/201803
https://www.nxtbook.com/nxtbooks/digitaldealer/201802
https://www.nxtbook.com/nxtbooks/digitaldealer/201801
https://www.nxtbook.com/nxtbooks/digitaldealer/201712
https://www.nxtbook.com/nxtbooks/digitaldealer/201711
https://www.nxtbook.com/nxtbooks/digitaldealer/201710
https://www.nxtbook.com/nxtbooks/digitaldealer/201709
https://www.nxtbook.com/nxtbooks/digitaldealer/201708
https://www.nxtbookmedia.com