Leadership Exchange - Spring/Summer 2018 - 24

BUSINESS PARTNER SPOTLIGHT

At First Legal, File Thru Trial™ isn't just a phrase. Instead,
it's a way to describe our philosophy of constant client
support and departmental synergy. This approach
simplifies communication and ensures that information is
conveyed clearly. File Thru Trial™ is entirely unique in the
legal industry because it provides litigation support from
pre-filing research to post-trial judgment collection.
Wondering what that looks like in practice? It starts
with relying on our investigations team to conduct your
pre-trial research. As the case advances, our Court &
Process department files and serves your documents,
even to evasive individuals. During the discovery stage,
our Digital and Records departments streamline your
research needs. We also offer conference rooms and
easy deposition scheduling, with the option to utilize
Realtime court reporters. Our support doesn't end when
your trial begins. We'll even provide you with professional
trial presentation services including 3D animation,
assistance in creating demonstratives and displays. Our
trial technicians and project managers will navigate war
room set up and coordinate all relevant technology in the
courtroom. You can rely on us to get the job done right!
If your law firm works within multiple court systems,
you know how difficult it can be to keep up with various
court regulations for both State and Federal. Also, you
may have one company that manages your depositions,
another that helps you eFile, and still another that takes
on your service of process needs. Working with multiple
vendors not only leads to miscommunication and
mistakes it also complicates your accounting process.
First Legal works to streamline and simplify the process
for you across all 50 states.
If you're a part of a large corporation, you know how
difficult monitoring billing and invoicing can be. We
acknowledge the unique challenges of legal accounting
and enable our clients to simplify billing and centralize
document storage. We offer multiple billing options and
prepare preformatted documents to upload directly into
your billing software. This kind of billing often saves hours
of sorting and processing invoices. Better still, we offer

24

GLA ALA Leadership Exchange I Spring/Summer 2018

an Insurance Direct Billing program. This means we
can upload invoices directly into an insurance providers
billing software using only the claim number associated
with the case. Our billing and filing services utilize the
latest and most secure technology, complying with
PII (Personally Identifiable Information) federal and
state requirements as well as HIPAA (Health Insurance
Portability and Accountability Act) standards.
Of course, File Thru Trial™ wouldn't be what it is
without our seasoned executive team. Our roster
boasts some of the industry's most experienced
and skilled individuals. Don Fritsch, the head of First
Legal's Investigations department, has over 33 years
of experience. He is also a member of the California
Association of Licensed Investigators and the
Southern California Fraud Investigators Association.
Our management team is extremely passionate about
legal support, and Regional Manager, Larry Kirlin,
was recently named the President of the California
Association of Legal Support Professionals. Also, a
shout out to our own Wes Kennedy, National Account
Executive in charge of our Corporate and Insurance
accounts. Wes is an attorney who will be receiving
the "Counsel for Justice" award this year from the LA
County Bar Association. We're extremely proud of
our First Legal Family for their dedication to the legal
industry.

Our goal is to distinguish ourselves from competitors
through our client-driven workflow. With each passing
year, we renew our commitment to service. This
commitment is what led us to establish our Client Care
Department. Led by Client Care Manager, Heather
Reff, our clients work with individual specialists and
dedicated account managers. The team seizes every
opportunity to take initiative and be proactive in our
support services. From Client Care to File Thru Trial™,
we hope First Legal can pave the way for everyone to
expect more from their litigation support company. n



Table of Contents for the Digital Edition of Leadership Exchange - Spring/Summer 2018

Leadership Exchange - Spring/Summer 2018 - Cover1
Leadership Exchange - Spring/Summer 2018 - Cover2
Leadership Exchange - Spring/Summer 2018 - 3
Leadership Exchange - Spring/Summer 2018 - 4
Leadership Exchange - Spring/Summer 2018 - 5
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Leadership Exchange - Spring/Summer 2018 - Cover4
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