Table of Contents for the Digital Edition of Intelligent Utility - January/February 2012 Intelligent Utility - January/February 2012 EV sharing program 602.7 million installed smart meters globally by 2016 Victoria’s smart meter program to continue TOP 11 consumer engagement IDEAS: Utility executives, and a few consultants, share their experiences To tweet, or not to tweet?: Twitter, Facebook, company blogs — utilities are using new tools Turning customer rants into raves: Avista used rate hike protest to roll out social media campaign Improving the customer experience: Nashville Electric Service turns to Facebook, Twitter Understanding your utility customer base: Actionable data is key to successful project implementation Customers under the microscope: OGE and Pepco are data mining for success Connecting 24/7: The right information at the right time — on the right device Analytics evolution: Utilities are preparing to unleash smart grid data OGE’s Information Factory takes flight: Handling disparate data effectively for analytics Planning for the future; dealing with the right now: Knowledge Executive Summit 2011 delegates share experiences Knowledge, Innovation, Technology, Excellence: Intelligent Utility KITE and UtiliQ Awards 2011 UtiliQ rankings: Top 25 intelligent utilities Leveraging lessons learned: Accelerating business value from the intelligent utility New Jersey energy master plan: Collaboration with state, PJM, FERC on transmission necessary Long-term view = speculation: Panelists say DOE congestion study should take near-term view Smart grids and competitive markets: Retailers push meters to expand product options Changing the regulatory construct: If non-regulated providers can profit from information services, why can’t utilities? Intelligent Utility - January/February 2012 Intelligent Utility - January/February 2012 - Intelligent Utility - January/February 2012 (Page Cover1) Intelligent Utility - January/February 2012 - Intelligent Utility - January/February 2012 (Page Cover2) Intelligent Utility - January/February 2012 - Intelligent Utility - January/February 2012 (Page 1) Intelligent Utility - January/February 2012 - Intelligent Utility - January/February 2012 (Page 2) Intelligent Utility - January/February 2012 - Intelligent Utility - January/February 2012 (Page 3) Intelligent Utility - January/February 2012 - Intelligent Utility - January/February 2012 (Page 4) Intelligent Utility - January/February 2012 - Intelligent Utility - January/February 2012 (Page 5) Intelligent Utility - January/February 2012 - Intelligent Utility - January/February 2012 (Page 6) Intelligent Utility - January/February 2012 - Victoria’s smart meter program to continue (Page 7) Intelligent Utility - January/February 2012 - TOP 11 consumer engagement IDEAS: Utility executives, and a few consultants, share their experiences (Page 8) Intelligent Utility - January/February 2012 - TOP 11 consumer engagement IDEAS: Utility executives, and a few consultants, share their experiences (Page 9) Intelligent Utility - January/February 2012 - To tweet, or not to tweet?: Twitter, Facebook, company blogs — utilities are using new tools (Page 10) Intelligent Utility - January/February 2012 - To tweet, or not to tweet?: Twitter, Facebook, company blogs — utilities are using new tools (Page 11) Intelligent Utility - January/February 2012 - Turning customer rants into raves: Avista used rate hike protest to roll out social media campaign (Page 12) Intelligent Utility - January/February 2012 - Improving the customer experience: Nashville Electric Service turns to Facebook, Twitter (Page 13) Intelligent Utility - January/February 2012 - Improving the customer experience: Nashville Electric Service turns to Facebook, Twitter (Page 14) Intelligent Utility - January/February 2012 - Improving the customer experience: Nashville Electric Service turns to Facebook, Twitter (Page 15) Intelligent Utility - January/February 2012 - Understanding your utility customer base: Actionable data is key to successful project implementation (Page 16) Intelligent Utility - January/February 2012 - Understanding your utility customer base: Actionable data is key to successful project implementation (Page 17) Intelligent Utility - January/February 2012 - Understanding your utility customer base: Actionable data is key to successful project implementation (Page 18) Intelligent Utility - January/February 2012 - Customers under the microscope: OGE and Pepco are data mining for success (Page 19) Intelligent Utility - January/February 2012 - Connecting 24/7: The right information at the right time — on the right device (Page 20) Intelligent Utility - January/February 2012 - Connecting 24/7: The right information at the right time — on the right device (Page 21) Intelligent Utility - January/February 2012 - Analytics evolution: Utilities are preparing to unleash smart grid data (Page 22) Intelligent Utility - January/February 2012 - Analytics evolution: Utilities are preparing to unleash smart grid data (Page 23) Intelligent Utility - January/February 2012 - Analytics evolution: Utilities are preparing to unleash smart grid data (Page 24) Intelligent Utility - January/February 2012 - Analytics evolution: Utilities are preparing to unleash smart grid data (Page 25) Intelligent Utility - January/February 2012 - OGE’s Information Factory takes flight: Handling disparate data effectively for analytics (Page 26) Intelligent Utility - January/February 2012 - OGE’s Information Factory takes flight: Handling disparate data effectively for analytics (Page 27) Intelligent Utility - January/February 2012 - Planning for the future; dealing with the right now: Knowledge Executive Summit 2011 delegates share experiences (Page 28) Intelligent Utility - January/February 2012 - Planning for the future; dealing with the right now: Knowledge Executive Summit 2011 delegates share experiences (Page 29) Intelligent Utility - January/February 2012 - Planning for the future; dealing with the right now: Knowledge Executive Summit 2011 delegates share experiences (Page 30) Intelligent Utility - January/February 2012 - Knowledge, Innovation, Technology, Excellence: Intelligent Utility KITE and UtiliQ Awards (Page 31) Intelligent Utility - January/February 2012 - Knowledge, Innovation, Technology, Excellence: Intelligent Utility KITE and UtiliQ Awards (Page 32) Intelligent Utility - January/February 2012 - Knowledge, Innovation, Technology, Excellence: Intelligent Utility KITE and UtiliQ Awards (Page 33) Intelligent Utility - January/February 2012 - 2011 UtiliQ rankings: Top 25 intelligent utilities (Page 34) Intelligent Utility - January/February 2012 - 2011 UtiliQ rankings: Top 25 intelligent utilities (Page 35) Intelligent Utility - January/February 2012 - 2011 UtiliQ rankings: Top 25 intelligent utilities (Page 36) Intelligent Utility - January/February 2012 - 2011 UtiliQ rankings: Top 25 intelligent utilities (Page 37) Intelligent Utility - January/February 2012 - Leveraging lessons learned: Accelerating business value from the intelligent utility (Page 38) Intelligent Utility - January/February 2012 - Leveraging lessons learned: Accelerating business value from the intelligent utility (Page 39) Intelligent Utility - January/February 2012 - New Jersey energy master plan: Collaboration with state, PJM, FERC on transmission necessary (Page 40) Intelligent Utility - January/February 2012 - New Jersey energy master plan: Collaboration with state, PJM, FERC on transmission necessary (Page 41) Intelligent Utility - January/February 2012 - Long-term view = speculation: Panelists say DOE congestion study should take near-term view (Page 42) Intelligent Utility - January/February 2012 - Smart grids and competitive markets: Retailers push meters to expand product options (Page 43) Intelligent Utility - January/February 2012 - Smart grids and competitive markets: Retailers push meters to expand product options (Page 44) Intelligent Utility - January/February 2012 - Smart grids and competitive markets: Retailers push meters to expand product options (Page 45) Intelligent Utility - January/February 2012 - Changing the regulatory construct: If non-regulated providers can profit from information services, why can’t utilities? (Page 46) Intelligent Utility - January/February 2012 - Changing the regulatory construct: If non-regulated providers can profit from information services, why can’t utilities? (Page 47) Intelligent Utility - January/February 2012 - Changing the regulatory construct: If non-regulated providers can profit from information services, why can’t utilities? (Page 48) Intelligent Utility - January/February 2012 - Changing the regulatory construct: If non-regulated providers can profit from information services, why can’t utilities? (Page Cover3) Intelligent Utility - January/February 2012 - Changing the regulatory construct: If non-regulated providers can profit from information services, why can’t utilities? (Page Cover4) http://www.nxtbook.com/nxtbooks/energycentral/iu_20121112 http://www.nxtbook.com/nxtbooks/energycentral/iu_20120910 http://www.nxtbook.com/nxtbooks/energycentral/iu_20120708 http://www.nxtbook.com/nxtbooks/energycentral/iu_20120506 http://www.nxtbook.com/nxtbooks/energycentral/iu_20120304 http://www.nxtbook.com/nxtbooks/energycentral/iu_20120102 http://www.nxtbook.com/nxtbooks/energycentral/iu_20111112 http://www.nxtbook.com/nxtbooks/energycentral/iu_20110910 http://www.nxtbook.com/nxtbooks/energycentral/iu_20110708 http://www.nxtbook.com/nxtbooks/energycentral/iu_20110506 http://www.nxtbook.com/nxtbooks/energycentral/iu_20110304 http://www.nxtbook.com/nxtbooks/energycentral/iu_20110102 http://www.nxtbook.com/nxtbooks/energycentral/iu_20101112 http://www.nxtbook.com/nxtbooks/energycentral/iu_20100910 http://www.nxtbook.com/nxtbooks/energycentral/iu_20100708 http://www.nxtbook.com/nxtbooks/energycentral/iu_20100506 http://www.nxtbook.com/nxtbooks/energycentral/iu_20100304 http://www.nxtbook.com/nxtbooks/energycentral/iu_20100102 http://www.nxtbook.com/nxtbooks/energycentral/iu_20091112 http://www.nxtbook.com/nxtbooks/energycentral/iu_20090910 http://www.nxtbook.com/nxtbooks/energycentral/iu_20090708 http://www.nxtbook.com/nxtbooks/energycentral/iu_20090506 http://www.nxtbook.com/nxtbooks/energycentral/iu_20090304 http://www.nxtbook.com/nxtbooks/energycentral/iu_20090102 http://www.nxtbookMEDIA.com
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