Convenience Store News - July 2018 - 82

GETTING TO THE CORE

Coming to the Rescue
of the Time-Starved
What do consumers think of today's expanding
array of convenience-oriented services?

There may be 24 hours in a day, but many consumers would say
that's still not enough time for them to accomplish all they need to in
their lives and have some free time leftover to enjoy. Coming to the rescue of time-starved consumers,
retailers are rolling out an array of convenience-oriented services, such as click-and-collect, curbside pickup,
home delivery and fuel delivery. EIQ Research Solutions, an EnsembleIQ sister company of Convenience
Store News, recently surveyed 500 consumers who shop a convenience store at least once a month to
gauge their interest in such services, should their favorite c-store start offering them.

Thinking about any products you may purchase
from a convenience store, how likely would you
be to use each of the following methods if offered?

$5.17
The mean
amount
convenience
store shoppers
would expect
to pay for
home delivery.

(percent responding definitely would or probably would)
Click-and-collect with in-store pickup
47%

(order online, then pick up items in the store)

Click-and-collect with curbside pickup
(order online, go to store, then products are brought to your car)

46%

Home delivery
(order online, then products are brought to your home same day)

37%

Base: 500 consumers who shop a convenience store at least once a month
Source: EIQ Research Solutions

39%

The percentage
of c-store shoppers
who say they definitely
would or probably would
utilize on-demand fuel
delivery if offered at a
reasonable price by their
local c-store.

Want to collaborate and share expertise with your
peers? The Council of Retail Experts (CORE) is an
exclusive network of convenience store retail leaders
who do just that. For more information on how to
join CORE, please visit www.cvcoreinsights.com.

82 Convenience Store News C S N E W S . c o m

What types of products would you consider
purchasing in this way?
CURBSIDE
Prepared foods
Packaged foods
Fresh bakery items
Prepared beverages
Non-alcoholic bottled or canned beverages
Alcoholic beverages
Non-food/beverage items
Cigarettes & other tobacco products
Lottery

PICKUP

HOME
DELIVERY

62%
55%
49%
48%
43%
30%
29%
22%
16%

64%
58%
50%
37%
45%
36%
40%
22%
15%

Base: 500 consumers who shop a convenience store at least once a month
Source: EIQ Research Solutions

Survey respondents sourced via ProdegeMR,
reinventing the market research process by
taking a respondent first approach. Visit
www.prodegemr.com for more info.

About one-third of c-store shoppers
(33%) say they would use in-home
delivery if offered, where products
are physically brought into your
home even if you're not there.


http://www.prodegemr.com http://www.cvcoreinsights.com http://www.CSNEWS.com

Table of Contents for the Digital Edition of Convenience Store News - July 2018

Contents
Convenience Store News - July 2018 - Intro
Convenience Store News - July 2018 - Cover1
Convenience Store News - July 2018 - Cover2
Convenience Store News - July 2018 - 3
Convenience Store News - July 2018 - 4
Convenience Store News - July 2018 - 5
Convenience Store News - July 2018 - Contents
Convenience Store News - July 2018 - 7
Convenience Store News - July 2018 - 8
Convenience Store News - July 2018 - 9
Convenience Store News - July 2018 - 10
Convenience Store News - July 2018 - 11
Convenience Store News - July 2018 - 12
Convenience Store News - July 2018 - 13
Convenience Store News - July 2018 - 14
Convenience Store News - July 2018 - 15
Convenience Store News - July 2018 - 16
Convenience Store News - July 2018 - 17
Convenience Store News - July 2018 - 18
Convenience Store News - July 2018 - 19
Convenience Store News - July 2018 - 20
Convenience Store News - July 2018 - 21
Convenience Store News - July 2018 - 22
Convenience Store News - July 2018 - 23
Convenience Store News - July 2018 - 24
Convenience Store News - July 2018 - 25
Convenience Store News - July 2018 - 26
Convenience Store News - July 2018 - 27
Convenience Store News - July 2018 - 28
Convenience Store News - July 2018 - 29
Convenience Store News - July 2018 - 30
Convenience Store News - July 2018 - 31
Convenience Store News - July 2018 - 32
Convenience Store News - July 2018 - 33
Convenience Store News - July 2018 - 34
Convenience Store News - July 2018 - 35
Convenience Store News - July 2018 - 36
Convenience Store News - July 2018 - 37
Convenience Store News - July 2018 - 38
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Convenience Store News - July 2018 - 42
Convenience Store News - July 2018 - 43
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Convenience Store News - July 2018 - 45
Convenience Store News - July 2018 - 46
Convenience Store News - July 2018 - 47
Convenience Store News - July 2018 - 48
Convenience Store News - July 2018 - 49
Convenience Store News - July 2018 - 50
Convenience Store News - July 2018 - 51
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Convenience Store News - July 2018 - 54
Convenience Store News - July 2018 - 55
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Convenience Store News - July 2018 - 63
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Convenience Store News - July 2018 - 65
Convenience Store News - July 2018 - 66
Convenience Store News - July 2018 - 67
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Convenience Store News - July 2018 - 70
Convenience Store News - July 2018 - 71
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Convenience Store News - July 2018 - 81
Convenience Store News - July 2018 - 82
Convenience Store News - July 2018 - Cover3
Convenience Store News - July 2018 - Cover4
Convenience Store News - July 2018 - U1
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