Progressive Grocer - June 2018 - 120

COVER FEATURE

2018 Top Women in Grocery
Karen Medeiros
Store Director,
Albertsons Cos.,
Shaw's #176,
Barrington, R.I.

Medeiros has
improved customer satisfaction
scores by empowering staff
to deliver no less than stellar
customer performance for every
guest; she also serves as a mentor to many and is always on the
lookout to help "hidden gems"
advance their careers.
Her store recently ranked high
again for nutritional bar sales,
ranking as the No. 1 location in
the division for a January-February 2018 contest, due to a
70-plus percent increase over
last year's $34,000.
Medeiros sit on the board of
directors of a local food pantry,
and inspires her team in all scan
campaigns with the goal of
always beating last year's results.

Lisa Kinneberg
Store Director,
Albertsons Cos./
SoCal Division,
Pavilions #3005,
Newport Beach,
Calif.

Kinneberg's store had positive
identical sales for all four quarters
between April 2017 and March
2018, and hit its sales plan in
three of the four.
Her main focus daily is maintaining eight-plus conditions in
all departments to drive sales,
executing the playbook on a
weekly basis and motivating
her team to provide exceptional
service storewide.
Kinneberg's store is deeply
involved in the community,
donating hundreds of pounds
of food to a local food bank;
enabling schools, churches and
Girl Scouts to hold fundraisers or
food drives outside; and raising
money through raffles, among
other activities.

120

progressivegrocer.com

Courtney
Carranza

Store Director,
Albertsons Cos./
SoCal Division,
Pavilions #2217,
Rancho Santa
Margarita, Calif.

Julie Field

Store Director,
Albertsons Cos./
SoCal Division,
Albertsons #3559,
Palm Desert, Calif.

STORE
MANAGERS

Julie Jansen

Store Director,
Albertsons Cos./
SoCal Division,
Albertsons #3574,
Tustin, Calif.

Field organized
and executed a large Hatch chili
event with her team, involving
vendor demos, an outdoor
barbecue, local performers and
more, which resulted in positive
identical sales.

When transferring to an underperforming store,
Jansen created a learning environment so that team members
could reach their full potential,
coaching them as well as peers
who reached out for guidance.

In April 2017, she received
two awards from her company:
Top 3 in the division for 6-pack
wine carrier sales and Top 3 for
floral upgrades.

With her assistant manager,
she teamed with the local Galilee Center to hold a food drive
and a toy drive, both of which
greatly benefited the community and created excitement and
incremental sales.

Her hard work improving
employee development and
morale resulted in higher
quarterly sales and EBITDA in
a 13-month period.

Carranza hosted various
community-focused store events
between April 2017 and February
2018, including an Easter egg
hunt, Mother's Day cookie decorating and two "safe" trick-ortreating events.

A major liquor department
remodel, including new fixtures
and the expansion of the wine
selection, overseen by Field
resulted in the department
running 12.5 percent identical
sales from last year.

Encouraging her employees
to be creative with aggressive,
clean merchandising, Carranza
has been able to sustain double-digit same-store sales, while
customer count has increased
more than 14 percent.

Julie Worley

Store Director,
Albertsons Cos./
United Division,
Albertsons #939,
Albuquerque, N.M.

Known for her
unflagging support of her store,
team members and customers, Worley drives her store's
success by encouraging collaboration among associates,
sharing ideas and techniques
in each department, and always upholding the Fresh, Full,
Friendly and Clean standard.
Her last four quarters tell a
story of excellence, leading her
to be recognized with awards
for customer satisfaction index,
gross projection and earnings
projections.
Worley volunteers with the
Boys & Girls Clubs, Road
Runner Food Bank, St. Felix
Pantry, Storehouse New Mexico, and the Special Olympics,
to name just a few.

Beth Adams

Transferring back to the SoCal
division from the Seattle division,
Jansen moved into an assistant
store director role, where she
stayed positive, even mentoring
a center store manager and
gaining new insights into the department, before being promoted
again to store director.

Myong Brown

Store Director/
Commissary
Officer, Defense
Commissary
Agency, Fort
Sam Houston
Commissary, Texas,
Zone 6, Fort Sam Houston, Texas

Store Director,
Defense
Commissary Agency,
Camp Humphreys,
Yongsan, Camp Red
Cloud and Camp
Casey commissaries,
Zone 36, South Korea

Adams coordinated two annual
on-site case lot sales and two
off-site sales at National Guard
and Reserve unit locations; these
sales garnered sales of $175,000
to $200,000.

With troop reduction and
relocation in South Korea, Brown
oversaw the closure of two
stores and the opening of a new
superstore, which necessitated
the movement of equipment,
personnel, IT assets, resale product, and turn-in of real property
and equipment.

Fort Sam Houston consistently
received complimentary reports
to DeCA Headquarters' Customer Service Team, and the meat
department was consistently the
No. 1 performer in the zone.
After Hurricane Harvey,
Adams coordinated with the
command, installation points
of contact, the installation
continuity program manager
and the three San Antonio-area
store directors to orchestrate
emergency store operations.

She successfully opened the
new store 30 days earlier than
planned in response to a senior
military request and kept the old
store open until the new store's
grand opening.
Brown's efforts resulted in no
disruption of commissary benefit
for the military members and
their families stationed at Fort
Humphreys.


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