Progressive Grocer - June 2018 - 130

COVER FEATURE

2018 Top Women in Grocery
Dee Voss

The Kroger Co.,
King Soopers
Marketplace #129
(Vista Ridge), Erie,
Colo.

Voss oversees
251 associates in a location that
offers traditional grocery shopping and an apparel department.
Since the location opened
in late 2016, her delivery and
commitment to daily store
standards has driven it to
outperform the business
plan, achieving double-digit
total store sales growth; as a
result, the Vista Ridge Marketplace store was chosen to be
a division and district model
store for the company's Our
Promise and Waste Integration groups.
Voss also supports the community through local events and
programs, ranging from parades
to delivering gifts to a local children's hospital.

Jennifer Diers

The Kroger
Co., QFC #805
(Manhattan), Seattle

In Diers' first year
at the Manhattan
store, where she oversees 94
employees, she improved the
associate survey store by 17
percent, the highest percentage
increase in the company.
She also helped her store
increase its identical sales by 7.1
percent in a competitive Seattle
grocery market.
Diers was chosen to take
part in the 2017 Kroger
Leadership Academy for
high-potential managers; her
leadership is further evident in
her team's work with a local
nonprofit that encourages
recreational and social activities, and in her donations to
local schools.

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Jasmine Logan

The Kroger Co./
Louisville, Kroger
#332, Louisville, Ky.

Logan cut expected losses at
her Louisville location in half,
a 17 percent improvement
over the previous year; of the
eight months she's been at
the helm, the store has been
profitable for four.
The store that Logan manages
leads the district in retention
improvement, and her team
notched a 5 percent sales
increase every week despite
flat lines in sales across the
enterprise.
Recognized as a future
leader, Logan was chosen to
attend Kroger's Leadership
Academy; she also volunteers with the Alzheimer's
Association and is joining Big
Brothers/Big Sisters.

Emily Sebbas

The Kroger Co.,
QFC #827
(Coal Creek),
Newcastle, Wash.

Sebbas went
right to work in her
first year managing the company's Coal Creek location, turning
it into a profitable location.
The turnaround is credited to
her positive attitude, attention
to detail and ongoing search
for knowledge, attributes that
have spurred a 12 percent
leap in favorable employee
engagement, according to an
associate survey.
Sebbas stresses community
involvement because the city
in which her store is located was incorporated only in
1994; she has worked directly
with local officials to spearhead the store's support of a
variety of events in the area.

Mary Keeler

The Kroger Co./
Nashville, Kroger
#549, Knoxville,
Tenn.

Keeler oversaw
a full remodel and a grand
reopening, in addition to the
opening of a nearby sister store,
guiding employees through
the changes and helping them
achieve accomplishments like
a 22 percent improvement in
turnover and sales that exceeded goals by more than $1.3
million for the year.
She trained her associates on
updated store processes while
building their trust and buy-in.
Keeler's outside involvements
include work for Project Healing
Waters Fly Fishing, VFW Home
for Widows and Orphans and
Children's Hospital of East
Tennessee.

Isabel
Gallon-Londono
The Kroger Co.,
Ralphs #173,
Downey, Calif.

Promoted to
manager of Store
#173 in March 2017, Gallon-Londono improved processes and
reinforced among the location's
80 employees the importance of
following proven behaviors and
using provided tools.
Under her leadership, store
sales by increased by 1.79
percent, customer satisfaction rose by 74 percent and
associate satisfaction jumped
by 17 percent.
Gallon-Londono received
the single 2018 USC FIM
scholarship from Ralphs for
her work; she is also a member of the Network of Executive Women and volunteers at
the Orangewood Foundation,
which works with foster youth.

STORE
MANAGERS

Ranee Ward

The Kroger Co./
Nashville, Kroger
#536, Pigeon Forge,
Tenn.

Empowerment
is important to Ward, who
collaborated with department
leaders to lift customer satisfaction and service; her efforts resulted in a 3.1 percent
increase in total store growth
over the previous year.
She's the District 4 Food
Safety Champion, in which
capacity she plays a key role in
maintaining food safety standards in the district.
Ward showed fortitude in
the aftermath of devastating
wildfires in her area, partnering
with the American Red Cross on
volunteer efforts, having her store
make breakfast for a nearby
shelter and delivering pallets of
water to firefighters.

Lyndsey
Lawrence

The Kroger
Co./Roundy's
Wisconsin,
Pick 'n Save #124,
Neenah, Wis.

In 2017, Lawrence's store
achieved a 91 percent customer
satisfaction, and was 10 percent
ahead of the division in delivering
on Kroger's key metrics: Overall
Satisfaction, People are Great,
Overall Shopping Experience,
and I Get What I Want (Plus a
Little) Composite.
She was nominated by the
district staff for having the least
amount of overtime used in 2017;
instead, she was able to crosstrain employees to help out in
times of need.
Mentoring is a high priority for
Lawrence, who last year promoted several associates.


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