Progressive Grocer - June 2018 - 89

COVER FEATURE

2018 Top Women in Grocery
Charlotte Ess

Deli/Bakery Sales
Manager, The
Kroger Co./Atlanta

In 2017, deli/
bakery sales in
Ess' 186 stores in Georgia,
South Carolina and Alabama
rose by 6 percent, $20 million
over the previous year, and
gross profit dollars increased by
$10 million over 2016.
She led a focus on King's
Hawaiian products that resulted in No. 1 sales, gross margin dollars and gross margin
growth in her division.
Ess assisted the Atlanta division in leading the whole company in a breakfast commodity
promotion that brought a 102
percent increase in sales and a
126 percent lift in units; she also
championed United Way for deli/
bakery by helping to raise funds
for the organization.

Terri Coffey

Division Meat
and Seafood
Merchandiser,
The Kroger Co./
Cincinnati, Dayton

Coffey and her
team rolled out meat/seafood expert training to teach
store managers at 109 stores
across the her division about
the department; the training
helped managers respond to
the needs of an ever-changing
customer base.
She saw a need to reinforce
best practices within the department and so implemented training to reduce shrink by creating a
new cutting test that was given to
500-plus associates.
Challenging the mundane
sales-planning process, Coffey introduced new promotions in a market where customer-shopping patterns had
changed, leading to growth in
sales and units.

Jennifer Barnett
District Meat
and Seafood
Coordinator
The Kroger Co./
Cincinnati, Dayton

Overseeing operations and
merchandising at 10 high-volume
meat and seafood district stores,
Barnett also serves her division
as a subject-matter expert for the
meat and seafood departments.
Since she assumed this role
in August 2017, sales have
increased by 2.8 percent, shrink
has dropped by 1.1 percent and
department friendly scores are
up by 1.5 percent.
A 25-year company veteran,
Barnett graduated from Kroger's
Women's Associate Group Resource Management Development program; she helped build
the resource group and is now a
committee chair.

Maria St.
Germain

Division Deli/Bakery
Merchandiser,
The Kroger Co./
Cincinnati, Dayton

In addition to St. Germain's
responsibilities in her division, she oversaw the Chef's
Choice Catering business and
all functions that fell under the
catering umbrella; in 2017, she
launched Fresh Kitchens within
the division to offer pre-made
lunch and dinner solutions for
customers.
Under her leadership, the
division saw an increase of
5.5 percent in deli/bakery
sales in 2017; identical sales
increased 3 percent, and
she achieved positive bakery
shrink versus last year.

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Table of Contents for the Digital Edition of Progressive Grocer - June 2018

Contents
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