Retail Leader - May/June 2018 - 12

> HUMAN CAPITAL

Getting Comfortable
Being Uncomfortable
NOTHING SHORT OF BUSINESS CONTINUITY IS AT STAKE FOR RETAILERS AND
SUPPLIERS WHO FAIL TO ACHIEVE DIVERSITY - FAST. > By Mike Troy

T

The topic of diversity and inclusion is familiar in the retail
industry. It's been talked about for decades, goals have been set
and commitments are discussed in corporate social responsibility reports. Nevertheless, a quick glance around the room at any
industry event, especially those geared toward senior executives,
reveals a sea of homogeneity.
Within the overall industry, the lack of gender diversity is
especially noticeable in the field of supply chain and logistics.

Caroline Wanga is a self-described "supply chain girl" who now serves
as Target's Chief Diversity and Inclusion Officer.

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Retail Leader.com MAY/JUNE 2018

Maybe that's to be expected considering many of those in
senior leadership got their start running warehouses or
operating truck fleets, which weren't particularly appealing professions for women 20 or 30 years ago. The world
of supply chain has changed a lot though. It is a more data
and technology driven profession, but the lack of women
persists. For some context, there was no waiting to use the
women's bathroom when the Retail Industry Leaders Association (RILA) held its annual supply chain conference
earlier this year in Phoenix.
If the first step toward solving a problem is recognizing
one exists, then the retail supply chain world took a major
step forward when RILA unleashed Caroline Wanga on
attendees at its supply chain conference. Wanga serves as
Target's Chief Diversity and Inclusion Officer and she put
the gender diversity issue in sharp focus for an audience of
largely middle-age white executives whom she encouraged
to stop worrying about self-preservation.
"Gender diversity is a business imperative that left unaddressed will render us irrelevant. We are in crisis," Wanga
said. "We are at a level of urgency related to our business
staying alive by serving changing demographics."
If that message sounds alarmist it was by design and
also in sharp contrast to the normal fare at an event where
conversations among attendees tend to focus more on
operational matters such as port congestion, new trucking regulations or omnichannel supply chain complexities. Wanga can have those conversations too. She is a
self-described "supply chain girl" who got her start in the
industry at a Target distribution center in the eastern Texas
town of Tyler.
"I didn't know what the hell I was doing when I walked
in that distribution center in Tyler, Texas," Wanga said. "The
point is, if Target would have allowed the fact that I was a
woman to minimize my potential, to not sponsor me and
not support me, I wouldn't be in front of you today."
Wanga spent the first five years of her 14-year Target
career in the supply chain area. First in the distribution
center and then at Target's Minneapolis headquarters on
the distribution, planning and engineering team focused
on Target's perishable distribution centers. She then moved


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Table of Contents for the Digital Edition of Retail Leader - May/June 2018

Contents
Retail Leader - May/June 2018 - Cover1
Retail Leader - May/June 2018 - Cover2
Retail Leader - May/June 2018 - 3
Retail Leader - May/June 2018 - Contents
Retail Leader - May/June 2018 - 5
Retail Leader - May/June 2018 - 6
Retail Leader - May/June 2018 - 7
Retail Leader - May/June 2018 - 8
Retail Leader - May/June 2018 - 9
Retail Leader - May/June 2018 - 10
Retail Leader - May/June 2018 - 11
Retail Leader - May/June 2018 - 12
Retail Leader - May/June 2018 - 13
Retail Leader - May/June 2018 - 14
Retail Leader - May/June 2018 - 15
Retail Leader - May/June 2018 - 16
Retail Leader - May/June 2018 - 17
Retail Leader - May/June 2018 - 18
Retail Leader - May/June 2018 - S1
Retail Leader - May/June 2018 - S2
Retail Leader - May/June 2018 - S3
Retail Leader - May/June 2018 - S4
Retail Leader - May/June 2018 - S5
Retail Leader - May/June 2018 - S6
Retail Leader - May/June 2018 - S7
Retail Leader - May/June 2018 - S8
Retail Leader - May/June 2018 - 19
Retail Leader - May/June 2018 - 20
Retail Leader - May/June 2018 - 21
Retail Leader - May/June 2018 - 22
Retail Leader - May/June 2018 - 23
Retail Leader - May/June 2018 - 24
Retail Leader - May/June 2018 - 25
Retail Leader - May/June 2018 - 26
Retail Leader - May/June 2018 - 27
Retail Leader - May/June 2018 - 28
Retail Leader - May/June 2018 - 29
Retail Leader - May/June 2018 - 30
Retail Leader - May/June 2018 - 31
Retail Leader - May/June 2018 - 32
Retail Leader - May/June 2018 - 33
Retail Leader - May/June 2018 - 34
Retail Leader - May/June 2018 - 35
Retail Leader - May/June 2018 - 36
Retail Leader - May/June 2018 - 37
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Retail Leader - May/June 2018 - 39
Retail Leader - May/June 2018 - 40
Retail Leader - May/June 2018 - 41
Retail Leader - May/June 2018 - 42
Retail Leader - May/June 2018 - Cover3
Retail Leader - May/June 2018 - Cover4
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