Government Technology - June 2008 - (Page 4)

june 2008 govtech.com j departments news Magellan Maestro Elite 5340+GPRS 36 Immersive Itineraries With enhanced GIS capabilities, transit agencies boost value of online trip-planning tools. 10 Big Picture 40 Help Yourself Web self-service offerings help 311 efficiency. geo info fo o S TAT E | L O C A L | F E D E R A L the Scene 12 Oneditors report from the road. GT 42 Taking the Bait Sacramento, Calif., Police Department tempts auto thieves with bait cars. Itineraries live in a suburb of Philadelphia. This morning as I planned a business trip to New York for next week, I went online to New York City Transit’s Trip Planner http://tripplanner.mta.info to figure out how I would make my way from Penn Station to the Sheraton New York Hotel and Towers at 7th Ave. and West 53rd St. Entering my starting point and destination quickly brought up several public transportation options, along with walking directions from the closest subway stops. New features recently added to the Trip Planner make the experience much more immersive for users and reduce the likelihood that visitors will end up calling Metropolitan Transit Authority’s NYC Transit agency seeking help. The updated Trip Planner includes aerial and three-dimensional views of the city. Users can now get walking directions and print walking maps from the closest subway stop to their destination. By using Microsoft Virtual Earth and map data from Navteq, NYC Transit says it can provide a more realistic view of the street grid than it previously could, making it easier for users to visualize the walking instructions. Immersive 50 Spectrum 52 Products Start: Penn Statio Ave. and West 31s Reports from the IT horizon. I Magellan, General Dynamics, CoolIT Systems, DataCove, Tangent More Detailed Maps Like other public transit and transportation departments around the country, NYC Transit is making the most of its own databases and enhanced mapping capability to empower citizens to take better advantage of transportation systems. NYC Transit began offering the online Trip Planner in late 2006, when the agency switched the database software used by call takers in its own travel information center to 44 Shared Connection Wisconsin police departments stick together to upgrade their network and overcome security challenges. 36 JUNE_08 a product called Automated Transit tion System (ATIS), from Trapeze Inc. Agency staff wrote Trip Plan interface to the ATIS database and interface available online to the pub “We needed a product that wa and Windows-based,” said Paul Fl NYC Transit’s vice president of communications. “At the same realized we needed a good online provide information to a huge n users, so it was important to get in with trip planning.” A team from NYC Transit’s st Internet developers created Trip said Sohaib Mallick, senior director net technologies at NYC Transit. team worked on the Virtual Earth upgrade and a feature that lets user Planner from mobile devices. columns 6 Point of View Tiny Little Rip-Offs 40 52 56 Personal Computing Photography Skills Matter in the Digital Age 14 Four Questions for … Peter Collins, CIO, Austin, Texas 8 The Last Mile A Vote for Sensible Elections 48 Up Close 58 signal:noise Make it Alone … or a Loan Broadband Speeds month: 4 next Millennials Go to Work Get ready CIOs. They’re coming. They have gadgets and doohickeys galore! They like their music downloadable and portable, and they grew up with the Internet, not before it. They’re the millennials — those tech-savvy, 20-somethingsand-under bound to warm up scores of office chairs left cold by retiring baby boomers. But their digital literacy could prove worrisome for security-conscious bosses. JUNE_08 http://www.govtech.com http://www.govtech.com

Table of Contents Feed for the Digital Edition of Government Technology - June 2008

Government Technology - June 2008 Contents Point of View The Last Mile Big Picture On the Scene Four Questions For... 3 Technologies That May Change Your Job ...And Your Life Loosening Medicaid's Grip Better Living Through Technology Immersive Itineraries Help Yourself Taking the Bait Shared Connection Up Close Spectrum Products Personal Computing signal:noise Digital Communities Contents Digital Tactics for a U.S. Recession E-Dilemma Stifling Community Innovation Leadership Interview Estonia Becomes E-Stonia If It Were Up to Me …

Government Technology - June 2008

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