Government Technology - August 2007 - (Page 42) justice j j D Synopsis: There may soon be a way for 911 callers to transmit photos from their cell phones directly to 911 call centers. Technology: Emergency call center software. Jurisdictions: New York City; Tennessee; Indiana. state local federal 1? Texting91 uring the recent Virginia Tech University shootings, students used their cell phones to communicate via text messaging and to inconspicuously snap photos of unfolding events. Such information would have been useful to law enforcement officials who were hunting the killer, but because there’s no way to transmit text messages, photos or videos to operators when calling 911, police officers couldn’t access the evidence. This could soon change. New York City Mayor Michael Bloomberg announced in January 2007 that his city would develop a system that allows emergency 911 centers, and eventually 311 centers, to receive digital photos and videos from callers. Other localities and states also want to improve the level of information collected by 911 call center operators. A Better 911 The concept of a system that will allow digital photos to be sent directly to 911 call centers was unveiled at the Association of Public-Safety Communications Officials (APCO) annual conference in August 2006. The company behind the system, PowerPhone, a Connecticut-based crisis communications training and consulting group, has been at work in the lab refining the software. Public safety answering points (PSAPs) — county or city agencies responsible for answering 911 calls for emergency assistance — could be accepting photos from 911 callers by next year. “It’s a positive step forward toward the next generation of 911 systems,” said Patrick Halley, government affairs director of the National Emergency Number Association (NENA). “My understanding is we’re not quite where you can dial 911, take a picture, push a button and send it off to a 911 center while you’re still on the phone. We’d like to get there, and that’s certainly what our AUG_07 42 BY J I M M c KAY | J U S T I C E E D I T O R 911 call centers may soon be equipped to receive text messages and digital photos from callers. http://www.govtech.com
Table of Contents Feed for the Digital Edition of Government Technology - August 2007 Contents Point of View The Big Picture The Last Mile Letter to the Editor GT Spectrum Up Close Vanishing Act Way Back Machine Fast Track to Nowhere Best of Both Worlds Texting 911? GIS to Go Neighborhood Watch Two Cents Products Signal: Noise Government Solutions Government Technology - August 2007 Government Technology - August 2007 - (Page CW1) Government Technology - August 2007 - (Page CW2) Government Technology - August 2007 - (Page CW3) Government Technology - August 2007 - (Page CW4) Government Technology - August 2007 - (Page Cover1) Government Technology - August 2007 - (Page Cover2) Government Technology - August 2007 - (Page 3) Government Technology - August 2007 - Contents (Page 4) Government Technology - August 2007 - Contents (Page 5) Government Technology - August 2007 - Contents (Page 6) Government Technology - August 2007 - Contents (Page 7) Government Technology - August 2007 - Point of View (Page 8) Government Technology - August 2007 - Point of View (Page 9) Government Technology - August 2007 - The Big Picture (Page 10) Government Technology - August 2007 - The Big Picture (Page 11) Government Technology - August 2007 - The Last Mile (Page 12) Government Technology - August 2007 - The Last Mile (Page 13) Government Technology - August 2007 - Letter to the Editor (Page 14) Government Technology - August 2007 - Letter to the Editor (Page 15) Government Technology - August 2007 - GT Spectrum (Page 16) Government Technology - August 2007 - GT Spectrum (Page 17) Government Technology - August 2007 - Up Close (Page 18) Government Technology - August 2007 - Up Close (Page Insert1) Government Technology - August 2007 - Up Close (Page Insert2) Government Technology - August 2007 - Up Close (Page 19) Government Technology - August 2007 - Vanishing Act (Page 20) Government Technology - August 2007 - Vanishing Act (Page 21) Government Technology - August 2007 - Vanishing Act (Page 22) Government Technology - August 2007 - Vanishing Act (Page 23) Government Technology - August 2007 - Vanishing Act (Page 24) Government Technology - August 2007 - Vanishing Act (Page 25) Government Technology - August 2007 - Vanishing Act (Page 26) Government Technology - August 2007 - Vanishing Act (Page 27) Government Technology - August 2007 - Way Back Machine (Page 28) Government Technology - August 2007 - Way Back Machine (Page 29) Government Technology - August 2007 - Way Back Machine (Page 30) Government Technology - August 2007 - Way Back Machine (Page 31) Government Technology - August 2007 - Fast Track to Nowhere (Page 32) Government Technology - August 2007 - Fast Track to Nowhere (Page 33) Government Technology - August 2007 - Fast Track to Nowhere (Page 34) Government Technology - August 2007 - Fast Track to Nowhere (Page 35) Government Technology - August 2007 - Fast Track to Nowhere (Page 36) Government Technology - August 2007 - Fast Track to Nowhere (Page 37) Government Technology - August 2007 - Best of Both Worlds (Page 38) Government Technology - August 2007 - Best of Both Worlds (Page 39) Government Technology - August 2007 - Best of Both Worlds (Page 40) Government Technology - August 2007 - Best of Both Worlds (Page 41) Government Technology - August 2007 - Texting 911? (Page 42) Government Technology - August 2007 - Texting 911? (Page 43) Government Technology - August 2007 - Texting 911? (Page 44) Government Technology - August 2007 - Texting 911? (Page 45) Government Technology - August 2007 - GIS to Go (Page 46) Government Technology - August 2007 - GIS to Go (Page 47) Government Technology - August 2007 - GIS to Go (Page 48) Government Technology - August 2007 - GIS to Go (Page 49) Government Technology - August 2007 - Neighborhood Watch (Page 50) Government Technology - August 2007 - Neighborhood Watch (Page 51) Government Technology - August 2007 - Neighborhood Watch (Page 52) Government Technology - August 2007 - Neighborhood Watch (Page 53) Government Technology - August 2007 - Two Cents (Page 54) Government Technology - August 2007 - Two Cents (Page 55) Government Technology - August 2007 - Products (Page 56) Government Technology - August 2007 - Products (Page 57) Government Technology - August 2007 - Signal: Noise (Page 58) Government Technology - August 2007 - Signal: Noise (Page 59) Government Technology - August 2007 - Signal: Noise (Page 60) Government Technology - August 2007 - Government Solutions (Page S1) Government Technology - August 2007 - Government Solutions (Page S2) Government Technology - August 2007 - Government Solutions (Page S3) Government Technology - August 2007 - Government Solutions (Page S4) Government Technology - August 2007 - Government Solutions (Page S5) Government Technology - August 2007 - Government Solutions (Page S6) Government Technology - August 2007 - Government Solutions (Page S7) Government Technology - August 2007 - Government Solutions (Page S8) Government Technology - August 2007 - Government Solutions (Page S9) Government Technology - August 2007 - Government Solutions (Page S10) Government Technology - August 2007 - Government Solutions (Page S11) Government Technology - August 2007 - Government Solutions (Page S12) Government Technology - August 2007 - Government Solutions (Page S13) Government Technology - August 2007 - Government Solutions (Page S14) Government Technology - August 2007 - Government Solutions (Page S15) Government Technology - August 2007 - Government Solutions (Page S16) Government Technology - August 2007 - Government Solutions (Page S17) Government Technology - August 2007 - Government Solutions (Page S18) Government Technology - August 2007 - Government Solutions (Page S19) Government Technology - August 2007 - Government Solutions (Page S20) Government Technology - August 2007 - Government Solutions (Page S21) Government Technology - August 2007 - Government Solutions (Page S22) Government Technology - August 2007 - Government Solutions (Page S23) Government Technology - August 2007 - Government Solutions (Page S24) Government Technology - August 2007 - Government Solutions (Page S25) Government Technology - August 2007 - Government Solutions (Page S26) Government Technology - August 2007 - Government Solutions (Page S27) Government Technology - August 2007 - Government Solutions (Page S28) Government Technology - August 2007 - Government Solutions (Page S29) Government Technology - August 2007 - Government Solutions (Page S30) Government Technology - August 2007 - Government Solutions (Page S31) Government Technology - August 2007 - Government Solutions (Page S32) Government Technology - August 2007 - Government Solutions (Page S33) Government Technology - August 2007 - Government Solutions (Page S34) Government Technology - August 2007 - Government Solutions (Page S35) Government Technology - August 2007 - Government Solutions (Page S36) Government Technology - August 2007 - Government Solutions (Page S37) Government Technology - August 2007 - Government Solutions (Page S38) Government Technology - August 2007 - Government Solutions (Page S39) Government Technology - August 2007 - Government Solutions (Page S40) Government Technology - August 2007 - Government Solutions (Page S41) Government Technology - August 2007 - Government Solutions (Page S42) Government Technology - August 2007 - Government Solutions (Page S43) Government Technology - August 2007 - Government Solutions (Page S44) Government Technology - August 2007 - Government Solutions (Page S45) Government Technology - August 2007 - Government Solutions (Page S46) Government Technology - August 2007 - Government Solutions (Page S47) Government Technology - August 2007 - Government Solutions (Page S48)
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