Government Technology - November 2007 - (Page 19) participating payers and health-care providers in the nine-county Indianapolis area. But that was only half of the solution. Making the QHF attractive to physicians on a business level was equally important, Overhage said, and solving that problem required a diverse group of health-care payers to agree to one set of reimbursement dollar amounts to physicians using the QHF. “We have a large group of payers who are providing incentives to help doctors follow up,” he said. “By getting alignment across all payers, we are able to provide the physicians with incentives that are quality-based, rather than by volume. These incentives are over and above normal reimbursements for medical services.” By getting this alignment, he said, the IHIE can make a strong business case for doctors to incorporate the QHF into how they manage their practices. Even better, he continued, the QHF is a tool that can appeal to a large cross-section of physicians, thereby nudging more doctors’ offices into the world of modern health IT. Local Connection Not only do doctors benefit from increased health IT use, so do public health departments. Public health officials can tap new sources of health information to make health policy decisions, as well as public safety decisions, said Dr. Virginia Caine, director of the Marion County, Ind., Health Department (MCHD). Caine, who sits on the IHIE’s Board of Directors, has been involved with the IHIE from its beginning. What sets the IHIE apart, she said, is its grass-roots origins. The idea came from a group of physicians who sought to improve their patients’ health care by reinventing how healthcare entities in the Indianapolis region work and share data. “We had physician representation from almost every major hospital, a number of large physician groups and different specialties, and people in private practice,” Caine said. “That group became known as iCare Connect.” The Health and Hospital Corporation of Marion County — which operates the MCHD and the Wishard Memorial Hospital — was asked to provide the initial seed money for iCare Connect, Caine said, and iCare Connect evolved into the IHIE. One of the next steps was convincing hospitals to use the IHIE to exchange medical data. The MCHD played a key role in pitching the IHIE to hospitals and hospital systems, Caine recalled, by creating formal proposals for hospital executives. “We looked at all the costs they spent with their information systems, all the faxing and materials they had to send out, and reports they had to send out for their individual departments,” she said. The basic message was simple: If a hospital used the same data system to store medical information that other hospitals in the region use, health-care providers would have more patient information than would be possible from just accessing a single information system. Caine said those efforts started in 1999, and the process is slow going because some hospitals, though stand-alone facilities, share information connections with other hospitals. “You’ve got to know which one to hit first, second, third and fourth,” she said. “Each hospital has different issues. Some hospitals are on an information system that’s tied in the same system as their network of hospitals. So how do you get everybody to be on the same system?” In practice, this information sharing helps the MCHD track public-health issues, such as immunization rates in the community. Caine outlined a scenario that happens more regularly than MCHD officials would like to see: A parent takes an infant to a health-care provider for immunizations. The next year, perhaps because of a change in health insurance, the parent switches to another hospital provider or physician, or even decides to see a public-health facility for the second series of immunizations to avoid paying out-of-pocket expenses. Unfortunately the child’s immunization history isn’t known to the second health-care facility, and the child starts back at square one. This is a significant problem, Caine said. “Because the providers are not aware these immunizations have been given, they have to start all over,” she explained. “They have to start at the beginning, and that can make that child more vulnerable.” The immunizations are supposed to be delivered in a progression, Caine explained, and immunizations that start over don’t do their job because it increases the window of time in which the child is vulnerable to infection. “You’re really vulnerable to something called H Influenza infections by the time you’re 2 years old and over,” Caine said. “There’s a lot of risk of meningitis during that time frame. If you’re starting your shots over and over, you don’t get the protection of those shots by the time you hit that age range, so you’re still susceptible to those infections.” said Roland Gamache, director of the ISDH Health Data Center. The ISDH’s role is to expand the interoperability of health-data exchange to other areas of the state because the IHIE primarily serves central Indiana. “Northern Indiana and southern Indiana as well want to participate,” Gamache said. “So we’re looking for ways to help develop interoperability within our state and also nationally as we move forward. But we’re more enabling the discussion — bringing partners together — because we’re a neutral convening ground for a lot of businesses that are normally competitors.” The best example of this type of collaboration is a new medical error reporting system created by the ISDH, said Joe Hunt, assis- Neutral State Sharing health information requires more than just technology; it requires diverse, often competing, entities to agree to play their part. The Indiana State Department of Health (ISDH) is akin to a safe haven for those groups, tant commissioner of Public Health Systems Development and Data for the ISDH, which produced its first report in March 2007. “We’re sort of a neutral party,” Hunt said. “If we hold the data, and hold it to certain standards, and then make it available to everyone under the same circumstances — that relieves the burden of reporting this data to other people from some of the hospitals. It Source: U.S. Department of also provides some consistency on how Health and Human Services the data are recorded and presented.” Addressing the complicated issues surrounding health information is never a quick process, Hunt said, and when iCare Connect first started discussing the concept, hospital leaders displayed an enlightened grasp of the importance of sharing health information. “They recognized that what we were talking about, sharing data, didn’t undermine competitive factors,” he said, “but through an integrated sharing of data, it can lower the cost for everybody, and they could compete on the services and the value of services they offer.” In October, the U.S. Department of Health and Human Services awarded $22.5 million to nine health information exchanges (HIEs) across the country, including Indiana University, to start piloting the Nationwide Health Information Network (NHIN). The NHIN is part of the Bush administration’s goal to build a national, interoperable health data infrastructure that allows patients and health-care entities to exchange health data securely. In December 2007, the Centers for Disease Control and Prevention are expected to fund more HIEs to further expand the NHIN. 19 http://www.govtech.com
Table of Contents Feed for the Digital Edition of Government Technology - November 2007 Government Technology - November 2007 Contents Point of View Way Back Machine The Last Mile GT Spectrum Big Picture Building Better Government Up Close Inspector Gadget By the Numbers Money Talking No Greenwashing Pinching Pennies Bay Bridge Bustle Two Cents Products Signal: Noise Government Technology - November 2007 Government Technology - November 2007 - (Page Bellyband1) Government Technology - November 2007 - (Page Bellyband2) Government Technology - November 2007 - Government Technology - November 2007 (Page Cover1) Government Technology - November 2007 - Government Technology - November 2007 (Page Cover2) Government Technology - November 2007 - Government Technology - November 2007 (Page 3) Government Technology - November 2007 - Contents (Page 4) Government Technology - November 2007 - Contents (Page 5) Government Technology - November 2007 - Contents (Page 6) Government Technology - November 2007 - Contents (Page 7) Government Technology - November 2007 - Point of View (Page 8) Government Technology - November 2007 - Point of View (Page 9) Government Technology - November 2007 - Way Back Machine (Page 10) Government Technology - November 2007 - Way Back Machine (Page Alcatel1) Government Technology - November 2007 - Way Back Machine (Page Alcatel2) Government Technology - November 2007 - Way Back Machine (Page 11) Government Technology - November 2007 - The Last Mile (Page 12) Government Technology - November 2007 - The Last Mile (Page 13) Government Technology - November 2007 - GT Spectrum (Page 14) Government Technology - November 2007 - GT Spectrum (Page 15) Government Technology - November 2007 - Big Picture (Page 16) Government Technology - November 2007 - Big Picture (Page 17) Government Technology - November 2007 - Building Better Government (Page 18) Government Technology - November 2007 - Building Better Government (Page Symantec1) Government Technology - November 2007 - Building Better Government (Page Symantec2) Government Technology - November 2007 - Building Better Government (Page Symantec3) Government Technology - November 2007 - Building Better Government (Page Symantec4) Government Technology - November 2007 - Building Better Government (Page 19) Government Technology - November 2007 - Building Better Government (Page 20) Government Technology - November 2007 - Building Better Government (Page 21) Government Technology - November 2007 - Building Better Government (Page 22) Government Technology - November 2007 - Building Better Government (Page 23) Government Technology - November 2007 - Building Better Government (Page 24) Government Technology - November 2007 - Building Better Government (Page 25) Government Technology - November 2007 - Building Better Government (Page 26) Government Technology - November 2007 - Building Better Government (Page 27) Government Technology - November 2007 - Up Close (Page 28) Government Technology - November 2007 - Up Close (Page 29) Government Technology - November 2007 - Inspector Gadget (Page 30) Government Technology - November 2007 - Inspector Gadget (Page 31) Government Technology - November 2007 - Inspector Gadget (Page 32) Government Technology - November 2007 - Inspector Gadget (Page 33) Government Technology - November 2007 - By the Numbers (Page 34) Government Technology - November 2007 - By the Numbers (Page Sprint1) Government Technology - November 2007 - By the Numbers (Page Sprint2) Government Technology - November 2007 - By the Numbers (Page 35) Government Technology - November 2007 - By the Numbers (Page 36) Government Technology - November 2007 - By the Numbers (Page 37) Government Technology - November 2007 - Money Talking (Page 38) Government Technology - November 2007 - Money Talking (Page 39) Government Technology - November 2007 - No Greenwashing (Page 40) Government Technology - November 2007 - No Greenwashing (Page 41) Government Technology - November 2007 - Pinching Pennies (Page 42) Government Technology - November 2007 - Pinching Pennies (Page 43) Government Technology - November 2007 - Bay Bridge Bustle (Page 44) Government Technology - November 2007 - Bay Bridge Bustle (Page 45) Government Technology - November 2007 - Bay Bridge Bustle (Page 46) Government Technology - November 2007 - Bay Bridge Bustle (Page 47) Government Technology - November 2007 - Two Cents (Page 48) Government Technology - November 2007 - Products (Page 49) Government Technology - November 2007 - Signal: Noise (Page 50) Government Technology - November 2007 - Signal: Noise (Page Cover3) Government Technology - November 2007 - Signal: Noise (Page Cover4)
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