Government Technology - December 2007 - (Page 12) the last mile Group Publisher: EDITORIAL DON PEARSON dpearson@govtech.com BY C HA D VA NDER VEEN TECHNOLOGY AND POLITICS EDITOR Editor: Associate Editors: Chief Copy Editor: Managing Editor: Justice Editor: Technology and Politics Editor: Features Editor: Contributing Writers: Editorial Assistant: DESIGN STEVE TOWNS stowns@govtech.com EMILY MONTANDON emontandon@govtech.com JESSICA JONES jjones@govtech.com MIRIAM JONES mjones@govtech.com KAREN STEWARTSON kstewartson@govtech.com JIM MCKAY jmckay@govtech.com CHAD VANDER VEEN cvanderveen@govtech.com ANDY OPSAHL aopsahl@govtech.com MERRILL DOUGLAS, CHANDLER HARRIS CORTNEY TOWNS ctowns@govtech.com A Visit From St. Internet ‘ was the night before the “holidays,” and all through the state, No employee was stirring, only I had stayed late. Generic greetings were hung through the office with care, To risk offending someone, nobody would dare. Creative Director: Graphic Designers: Illustrator: Production Director: Production Manager: Internet Director: PUBLISHING KELLY MARTINELLI kmartinelli@govtech.com CRYSTAL HOPSON chopson@govtech.com MICHELLE HAMM mhamm@govtech.com JOE COLOMBO jcolombo@govtech.com TOM MCKEITH tmckeith@govtech.com STEPHAN WIDMAIER swidm@govtech.com JOEI HEART jheart@govtech.com JUDE HANSEN jhansen@govtech.com T He had broken the glass and was cut up quite bad, His clothes were all bloody, and he looked rather sad. A bundle of gadgets he threw on the floor, Then he ran back to the van to get a bunch more. His eyes, they were sullen, his dimples distorted! His cheeks were all pockmarked, his nose all contorted! His big, gaping maw hung open like a sack, And years at a desk had put a nice hump in his back. The butt of a cigarette was tight in his teeth, And the foul stench he exuded was beyond my belief. He had a round face and an impressive spare tire, That didn’t fit well with his outdated attire. He was chubby and plump, a crabby old geek, And I laughed when I saw him, I could hardly speak! Then a twitch of his eye and a twist of his head, Sent a chill down my spine and filled me with dread. He spoke not a word and went to the underground floor, He filled our IT shop with new computers galore. And laying his finger aside of his nose, He hacked and he spit before uttering this prose! “Quick to the van!” he said with a yawn, They all piled in as night gave way to dawn. But I heard him exclaim, ere he drove out of sight, “Don’t call if it breaks, Tech Support’s off for the night!” VP Strategic Accounts: VP Bus. Development: Sr. Director of Sales: JON FYFFE jfyffe@govtech.com TIM KARNEY tkarney@govtech.com EAST PAM FYFFE pfyffe@govtech.com WEST, CENTRAL EAST SHELLEY BALLARD sballard@govtech.com WEST, CENTRAL Regional Sales Directors: LESLIE HUNTER lhunter@govtech.com The servers were nestled all snug in their racks, While Trojans and viruses slipped through the cracks. PCs were in standby, the lights were shut off, And outside the snow fell so gently, so soft. Then out from the lobby there arose such a clatter, I sprang from my desk to see what was the matter. Down through the hallways I flew like a flash, Tripped on the carpet and earned a nice gash. The fluorescent light reflected on the window, Bathing all in my sight with an unearthly glow. When, what to my wondering eyes should appear, But a white full-size van full of new, high-tech gear. Bearing Cheetos and Pepsi, and quite heavyset, I knew in a moment it must be St. Net. Slower than dial-up his support staff they came, And he belched, then shouted, and called them by name! “Now, David! Now, Daniel! Now, Phillip and Victor! On, Charley! On, Caleb! On, Donny and Hector! Quick, to the data center, quickly I say! Now dash away! Dash away! All dash away!” Mountains of paper did suddenly fly, As the mysterious techies went plodding by. Down to the basement the support staff they flew, With a box full of gadgets, and manuals too. And then, in a twinkling, I heard from below, The cursing of software refusing to load. I thought I might help, but as I turned ’round, In through the window St. Internet did bound. Account Managers: KRISTA O’SULLIVAN kosullivan@govtech.com WEST, CENTRAL MELISSA CANO mcano@govtech.com EAST ERIN HUX ehux@govtech.com WEST, CENTRAL ANDREA KLEINBARDT akleinbardt@govtech.com SHANNON DURHAM sdurham@govtech.com NANCY GLASS nglass@govtech.com SABRINA SHEWMAKE sshewmake@govtech.com WHITNEY SWEET wsweet@govtech.com Director of Marketing: National Sales Administrator: Regional Sales Administrators: Dir. of Custom Events: Custom Events Manager: LANA HERRERA lherrera@govtech.com Custom Events Coordinator: KARIN PRADO kprado@govtech.com Dir. of Custom Publications: STACEY TOLES stoles@govtech.com Business Development Director: GLENN SWENSON gswenson@govtech.com Director of Web Products and Services: VIKKI PALAZZARI vpalazzari@govtech.com Web Services Manager: PETER SIMEK psimek@govtech.com Proj. Manager, Web Products and Services: Web Advertising Manager: Subscription Coordinator: CORPORATE MICHELLE MROTEK mmrotek@govtech.com JULIE DEDEAUX jdedeaux@govtech.com GOSIA USTASZEWSKA subscriptions@govtech.com CEO: Executive VP: Executive VP: CAO: CFO: VP of Events: DENNIS MCKENNA dmckenna@govtech.com DON PEARSON dpearson@govtech.com CATHILEA ROBINETT crobinet@centerdigitalgov.com LISA BERNARD lbernard@govtech.com PAUL HARNEY pharney@govtech.com ALAN COX acox@govtech.com Government Technology is published by e.Republic Inc. Copyright 2007 by e.Republic Inc. All rights reserved. Government Technology is a registered trademark of e.Republic Inc. Opinions expressed by writers are not necessarily those of the publisher or editors. Article submissions should be sent to the attention of the Managing Editor. Reprints of all articles in this issue and past issues are available (500 minimum). Please direct inquiries to Reprint Management Services (RMS): Attn. 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Table of Contents Feed for the Digital Edition of Government Technology - December 2007 Government Technology - December 2007 Contents Point of View Big Picture Profile The Last Mile GT Spectrum Well...How Did We Get Here? Dark Spaces A Paler Shade of Green? Decertification Dilemma Game On Two Cents Products Signal:Noise Government Technology - December 2007 Government Technology - December 2007 - Government Technology - December 2007 (Page 1) Government Technology - December 2007 - Government Technology - December 2007 (Page 2) Government Technology - December 2007 - Government Technology - December 2007 (Page 3) Government Technology - December 2007 - Contents (Page 4) Government Technology - December 2007 - Contents (Page 5) Government Technology - December 2007 - Point of View (Page 6) Government Technology - December 2007 - Point of View (Page 7) Government Technology - December 2007 - Big Picture (Page 8) Government Technology - December 2007 - Big Picture (Page 9) Government Technology - December 2007 - Profile (Page 10) Government Technology - December 2007 - Profile (Page RH1) Government Technology - December 2007 - Profile (Page RH2) Government Technology - December 2007 - Profile (Page 11) Government Technology - December 2007 - The Last Mile (Page 12) Government Technology - December 2007 - The Last Mile (Page 13) Government Technology - December 2007 - GT Spectrum (Page 14) Government Technology - December 2007 - GT Spectrum (Page 15) Government Technology - December 2007 - Well...How Did We Get Here? (Page 16) Government Technology - December 2007 - Well...How Did We Get Here? (Page 17) Government Technology - December 2007 - Well...How Did We Get Here? (Page 18) Government Technology - December 2007 - Well...How Did We Get Here? (Page 19) Government Technology - December 2007 - Well...How Did We Get Here? (Page 20) Government Technology - December 2007 - Well...How Did We Get Here? (Page 21) Government Technology - December 2007 - Well...How Did We Get Here? (Page 22) Government Technology - December 2007 - Well...How Did We Get Here? (Page 23) Government Technology - December 2007 - Well...How Did We Get Here? (Page 24) Government Technology - December 2007 - Well...How Did We Get Here? (Page 25) Government Technology - December 2007 - Well...How Did We Get Here? (Page 26) Government Technology - December 2007 - Well...How Did We Get Here? (Page 27) Government Technology - December 2007 - Well...How Did We Get Here? (Page 28) Government Technology - December 2007 - Well...How Did We Get Here? (Page 29) Government Technology - December 2007 - Well...How Did We Get Here? (Page 30) Government Technology - December 2007 - Well...How Did We Get Here? (Page 31) Government Technology - December 2007 - Dark Spaces (Page 32) Government Technology - December 2007 - Dark Spaces (Page 33) Government Technology - December 2007 - Dark Spaces (Page 34) Government Technology - December 2007 - Dark Spaces (Page 35) Government Technology - December 2007 - Dark Spaces (Page 36) Government Technology - December 2007 - Dark Spaces (Page 37) Government Technology - December 2007 - Dark Spaces (Page 38) Government Technology - December 2007 - Dark Spaces (Page 39) Government Technology - December 2007 - Dark Spaces (Page 40) Government Technology - December 2007 - Dark Spaces (Page 41) Government Technology - December 2007 - Dark Spaces (Page 42) Government Technology - December 2007 - Dark Spaces (Page 43) Government Technology - December 2007 - Dark Spaces (Page 44) Government Technology - December 2007 - Dark Spaces (Page 45) Government Technology - December 2007 - Dark Spaces (Page 46) Government Technology - December 2007 - Dark Spaces (Page 47) Government Technology - December 2007 - Dark Spaces (Page 48) Government Technology - December 2007 - Dark Spaces (Page 49) Government Technology - December 2007 - Dark Spaces (Page 50) Government Technology - December 2007 - Dark Spaces (Page 51) Government Technology - December 2007 - Dark Spaces (Page 52) Government Technology - December 2007 - Dark Spaces (Page 53) Government Technology - December 2007 - Dark Spaces (Page 54) Government Technology - December 2007 - Dark Spaces (Page 55) Government Technology - December 2007 - A Paler Shade of Green? (Page 56) Government Technology - December 2007 - A Paler Shade of Green? (Page 57) Government Technology - December 2007 - Decertification Dilemma (Page 58) Government Technology - December 2007 - Decertification Dilemma (Page 59) Government Technology - December 2007 - Game On (Page 60) Government Technology - December 2007 - Game On (Page 61) Government Technology - December 2007 - Two Cents (Page 62) Government Technology - December 2007 - Two Cents (Page 63) Government Technology - December 2007 - Products (Page 64) Government Technology - December 2007 - Products (Page 65) Government Technology - December 2007 - Signal:Noise (Page 66) Government Technology - December 2007 - Signal:Noise (Page 67) Government Technology - December 2007 - Signal:Noise (Page 68)
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