GTC East 2008 brochure

Managing Technology P17 Software Quality assurance Thursday, September 25 10:15 am – 5:00 pm SlIGHTlY TECHnICal $25 Early Bird / $55 Regular Software projects proceed according to appropriate lifecycles, composed of phases and activities within each phase, be the lifecycle traditional or agile. There are many project activities, however, which cannot be confined to one phase or product component, but span the entire life of the project. This Software Quality Assurance course addresses some of these integral tasks. Risks must be identified early, but a well-managed project will keep the finger on the pulse by revisiting ever-changing risks at frequent intervals. The same is true of estimating the effort, cost, and schedule for a project: as time passes, estimates are replaced with actuals, and more project knowledge is gained, requiring continual re-estimation. To deliver products that are not only on-time and within-budget, but also meet quality goals, requires quality characteristics to be understood and built in from the beginning. P19 Create a More Effective Call Center Monday, September 22 1:00 pm – 4:00 pm (1/2 day) nOT TECHnICal $190 Early Bird / $210 Regular In this class you will learn how to identify and reduce inefficiencies, and understand customer business requirements that can be implemented to improve performance and ensure a quality experience for constituents. Instructor: Peter Bloom, President and Co-Founder, COPC Inc. P22 Security – Threat Update Monday, September 22 9:00 am – 4:00 pm nOn TECHnICal $25 Early Bird / $55 Regular The news is full of stories of stolen laptops, hacked databases and identity theft on a massive scale. From social engineering and spam, to directed attacks and virtualized rootkits, learn how different threats may impact the overall security posture of your organization. This half day course will bring you up to date with the latest attack methods and will anticipate some of the changes the industry expects in the near future. This course is appropriate for anyone with some technical background and may be of particular interest to IT and network administrators and managers. Instructor: Paul Hinkle, CTO, Safelight Security Advisors Web Training P20 Security Update — Securing Your Web applications Tuesday & Wednesday, September 23 & 24 9:00 am – 4:00 pm TECHnICal $750 Early Bird / $795 Regular According to Acunetix (a vendor of web application scanning tools), 70% of applications they reviewed contained high or medium security vulnerabilities. Learn how to develop more secure applications using simple, repeatable steps. This introductory half day session will include demonstrations of key attacks, analyze those attacks step by step, and show provide solid countermeasures that any development team can use in its web environment. This course is appropriate for application developers, business analysts and application development project managers with some technical background. Instructor: Paul Hinkle, CTO, Safelight Security Advisors P18 ITIl awareness Tuesday, September 23 9:00 am – 4:00 pm nOn TECHnICal $25 Early Bird / $55 Regular This class provides an overview of the key concepts and terminology of the much anticipated ITIL Version . In Version , the processes, functions and roles that made ITIL famous are improved and augmented. Further, a greater emphasis on how to apply lifecycle principles to IT Services and ensure that continual service improvement of IT service is an integral part of business day to day. This class will introduce these concepts and will touch on the five core volumes: • Service Strategy • Service Design • Service Transition • Service Operation • Continual Service Improvement Instructor: Dan Grove, Instructor, AmerIT Learning Please Join Us In Celebrating our 20th Anniversary! 1988 – 2008 Two decades of Business and Technology Training for Government and the Largest Technology Expo for Government in New York P21 Web Services for Mainframe applications Monday, September 22 9:00 am – 4:00 pm TECHnICal $75 Early Bird / $410 Regular Mainframe applications still play an important role in state and local government technology services. Learn strategies and best practices for “Webifying” these applications. In this class you will learn: • strategies for Webifying mainframe apps, including a review of available tools • challenges and solutions • pitfalls to avoid • typical languages used in developing for the Web Instructor: Joyce Deeb, Instructor, XMaLpha Technologies Thank You for Making GtC east #1! Event Info – www.gtceast.com 9 http://www.gtceast.com http://www.gtceast.com

Table of Contents Feed for the Digital Edition of GTC East 2008 brochure

GTC East 2008 Keynotes Training Program Seminar Program Designed by Your Peers Advisory Board Talk to the Experts Opening Day Reception Closing Reception & Anniversary Celebration Registration Plan

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