Government Technology Conference West 2008

P25 Service Desk Customer Service Wednesday, May 14 10:15 am – 1:15 pm NOT TECHNICAL 1/2 day $195 Early Bird / $235 Regular This course will focus on interpersonal communication skills, with an emphasis on phone skills. Attendees will learn how to ensure that communications are understood, how to talk with non-technical people, and how to effectively engage others through listening actively, and tailoring their discussion to the audience. instructor: Dick Szymanski, Founder and CEO, AmerIT Learning This course is appropriate for application developers, business analysts and application development project managers with some technical background. instructor: Paul Hinkle, CTO, Safelight Security Advisors P28 Web Services for Mainframe Applications Tuesday, May 13 9:00 am – 4:30 pm TECHNICAL 1 day $345 Early Bird / $395 Regular Mainframe applications still play an important role in state and local government technology services. Learn strategies and best practices for “Webifying” these applications. In this class you will learn: strategies for Webifying mainframe apps, including a review of available tools challenges and solutions pitfalls to avoid typical languages used in developing for the Web. instructor: XMalpha Technologies P29 Accessibility for the Web Thursday, May 15 10:15 am - 1:15 pm SLIGHTLY TECHNICAL ½ day $295 Early Bird / $345 Regular Web site accessibility for all is more important than ever. In this focused class you will learn about the latest policies in Web site accessibility and some important considerations and tips for making your site available to constituents with physical disabilities. Standard. The PCI standard is mandatory for all organizations handling credit cards. Developed by some of the largest credit card companies in the world, including Visa, American Express and MasterCard Worldwide, PCI is a comprehensive set of requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. Learn the important components of this standard and how to apply it to your environment. instructor: ira Victor, GIAC G17799 GPCI GSEC, Director, Compliance Practice, Data Clone Labs, Inc. P31 Network Vulnerability Assessment Tuesday, May 13 1:30 pm – 4:30 pm SLIGHTLY TECHNICAL 1/2 day $295 Early Bird / $345 Regular Learn to assess your system and to build countermeasures and defenses. The course will introduce the essential elements for risk assessment, vulnerability assessment and audits, and compliance management. instructor: ira Victor, GIAC G17799 GPCI GSEC, Director, Compliance Practice, Data Clone Labs, Inc P32 Threat Update Monday, May 12 9:00 am – 12:00 pm SLIGHTLY TECHNICAL 1/2 day $295 Early Bird / $345 Regular The news is full of stories of stolen laptops, hacked databases and identity theft on a massive scale. From social engineering and spam, to directed attacks and virtualized rootkits, learn how different threats may impact the overall security posture of your organization. This half-day course will bring you up to date with the latest attack methods, and will anticipate some of the changes the industry expects in the near future. This course is appropriate for anyone with some technical background and may be of particular interest to IT and network administrators and managers. instructor: Paul Hinkle, CTO, Safelight Security Advisors Web P26 Getting What You Want from the Web – Creating effective Content Wednesday, May 14 10:15 am – 5:00 pm NOT TECHNICAL 1 day $345 Early Bird / $395 Regular The ancient art of rhetoric and persuasion has been studied and used since Aristotle’s time. In this class, you will learn to apply the age-old art to the Web. The Web has become one of the most important communications tools for government. But how do you know if your message is getting to your audience in a way that is clear and understandable? Learn to create content that begins with your agency’s objectives, and use various approaches to information presentation to drive the results you want. In this class, you will learn some of the key considerations for Web writing, and best practices for structuring and presenting your information. P27 Securing your Web Applications Monday, May 12 1:30 – 4:30 pm SLIGHTLY TECHNICAL 1/2 day $295 Early Bird / $345 Regular According to Acunetix (a vendor of Web application scanning tools), 70% of applications they reviewed contained high or medium ranked security vulnerabilities. Learn how to develop more secure applications using simple, repeatable steps. This introductory half-day session will include: demonstrations of key attacks, step-by-step analysis of those attacks and solid countermeasures that any development team can use in its Web environment. Security P30 Protecting Data: implementing Security Standards Tuesday, May 13 9:00 am – 12:00 pm TECHNICAL 1 day $295 Early Bird / $345 Regular Does your agency or department accept credit cards for payments? If so, this class is a must! Even as governments are stepping up the pace of implementing online services and payment, schemes for infiltrating systems and stealing data are becoming more sophisticated. In this class, you will learn how to protect sensitive data using one of the most comprehensive data standards yet, the PCI Security Standards Council Data Security 12 r E g I s t E r t o d a y ! w w w. c a l - f u t u r E . c o m / r E g http://www.cal-future.com/reg

Table of Contents Feed for the Digital Edition of Government Technology Conference West 2008

Keynotes & Featured Speakers A World-Class Training Program Designed by Your Peers Career Building Training Job Critical/Career Building Training Training Program Concurrent Seminars See the Future: Products & Services Shaping the Workplace of Tomorrow 3 Easy Ways to Register Registration Plans See the Future: Interactive Pavilions on the Exposition Floor

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