Focus Magazine - Summer 2011 - 49

to Focus, please contact Editor Tim Sosbe via email at  Focus or exhibit at the Annual Conference, please contact Advertising Director Gregg Haunroth at (608) 562-6569 or via email at  Focus, contact Gregg Haunroth at (608) 562-6569 or via email at  4423 Pheasant Ridge Road Suite 100 Roanoke, VA 24014-5274 (540) 725-3859, (540) 989-7482 fax
Editorial material: Manuscripts and correspondence should be sent to the Editor, Tim Sosbe, (919) 653-4988, . The opinions expressed by authors contributing to this magazine do not necessarily re ect the opinions of SPBT or the companies with which the authors are a liated. The Society accepts no responsibility for the opinions expressed by contributors to the magazine. Advertisers: Contact Gregg Haunroth at (608) 562-6569. Deadline for advertisement orders: Ad Orders Due Ad Art Due Winter October 21 November 11 Spring January 27 February 18 Summer May 18 June 8 Fall August 29 September 5 Copyright ©2011 The Society of Pharmaceutical and Biotech Trainers. All rights reserved, worldwide. 

EDITOR: TIM SOSBE PUBLISHER: GREGG HAUNROTH DESIGNER: GRACE BROOKS
FOCUS EDITORIAL BOARD KEVIN R. GLOVER, MS, M.ED. Vice President, Communications, Clinical Education & Training, B. Braun Medical, Inc. BRIAN IRWIN, Managing Partner, Informa Training Partners ANDY GUNNING, Vice President, ETSI RAYNA HERMAN, Principal and Practice Leader, Health Strategies Group BOB HOLLIDAY, Director, Product Training &, Curriculum Development, Prescription Medicines Training & Development, Boehringer-Ingelheim MARIE MICKEY, EDD, Principal, The Avery Group, LLC LAURA MONTOCCHIO, President and Founder, You Make the Call!, Inc. JOHN NASSER, Senior Director, Global Commercial Operations, Training and Development, Amgen STEVEN J. RAUSCHKOLB, The Cris eld Group DEBI LIMONES, Senior Practice Executive, Campbell Alliance SPBT TEAM KEVIN KRUSE Executive Director (540) 725-3859  GREGG HAUNROTH Advertising Director (608)562-6569, (608)562-6570 fax  CHRISTINE GAUDET Director of Events (215) 357-1077  SCOTT SAUVE, RPH Director, Member Services (603) 292-5384  MIKI ST. CLAIR Manager, Business Services (540)725-3859  KRISTEN BRILL Director, Communications (203) 292-8221 

SPBT OFFICERS AND DIRECTORS PRESIDENT: MIKE CAPALDI, Associate Vice President, Corporate Social Responsibility & Institutional Relations, Sano IMMEDIATE PAST PRESIDENT: JENNIFER ZINN, Vice President, Commercial Education, Roche Diagnostics VICE PRESIDENTS: TIM KERN, Vice President, Training, U.S. Commercial Operations, P zer, Inc. CAROL WELLS, Senior Director, CT&D Commercial Training & Development, Genentech TREASURER: JOHN SJOVALL, Senior Director, Sales Training & Development, Daiichi Sankyo SECRETARY: SUE CLARK TAYLOR, Director, Sales Training & Professional Development, Merck & Company, Inc. DIRECTORS AT LARGE DAWN BREHM, Retired JOHN CONSTANTINE, Executive Director, Merck Polytechnic Institute, Merck & Company, Inc. KEVIN R. GLOVER, MS, M.ED., Vice President, Communications, Clinical Education & Training, B. Braun Medical Inc. CHERIE HICKS, President and CEO, CMR Institute DENNIS MERLO, Vice President, Sales Operations and Training, Purdue Pharma MARK OSBORNE, Executive Director, Sales Training & Development, Novartis Oncology JIM TRUNICK, Senior Director, Corporate Training and Development, Allergan Focus Magazine is printed in the U.S.A. on Recycled Papers containing at least 10% Post-Consumer Fiber. Additionally, The Pulp Bleaching Process is Elemental Chlorine Free (ECF) and utilizes Ozone Bleaching and Oxygen Deligni cation Processes. The inks used in the Printing Process contain both Linseed and Soy Based Oils, Both of which are Biological Vegetable Oils extracted from Renewable Agricultural Sources.


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Focus Magazine - Summer 2011

Table of Contents for the Digital Edition of Focus Magazine - Summer 2011

From the President: Open to Possibilities
Table of Contents
Putting the Focus on Focus
Mobile Learning: Is it Time?
Learning Tech: I've Been Around
Connecting with Your Audience
Training at Sanofi: Moving the Live Classroom Online
The Successful Sales Force iPad Launch
Virtual Maturity Model Applied to Live Online Learning
A World of Difference: The Global Launch
Utilizing Social Media and Cloud-Based Collaboration
Implementing Business Acumen: The Pivotal Role of the District Manager
Adapt 'See One, Do One, Teach One' for Medical Device Sales Training
Infographic
Clip & Go Activity
Heard it on the Tweet
People News
Company News
Ad Index
Focus Contacts
5 Questions with…Elliott Masie
Focus Magazine - Summer 2011 - Cover1
Focus Magazine - Summer 2011 - Cover2
Focus Magazine - Summer 2011 - 3
Focus Magazine - Summer 2011 - 4
Focus Magazine - Summer 2011 - 5
Focus Magazine - Summer 2011 - 6
Focus Magazine - Summer 2011 - From the President: Open to Possibilities
Focus Magazine - Summer 2011 - 8
Focus Magazine - Summer 2011 - Table of Contents
Focus Magazine - Summer 2011 - 10
Focus Magazine - Summer 2011 - 11
Focus Magazine - Summer 2011 - 12
Focus Magazine - Summer 2011 - Putting the Focus on Focus
Focus Magazine - Summer 2011 - 14
Focus Magazine - Summer 2011 - Mobile Learning: Is it Time?
Focus Magazine - Summer 2011 - 16
Focus Magazine - Summer 2011 - Learning Tech: I've Been Around
Focus Magazine - Summer 2011 - 18
Focus Magazine - Summer 2011 - Connecting with Your Audience
Focus Magazine - Summer 2011 - 20
Focus Magazine - Summer 2011 - Training at Sanofi: Moving the Live Classroom Online
Focus Magazine - Summer 2011 - 22
Focus Magazine - Summer 2011 - 23
Focus Magazine - Summer 2011 - 24
Focus Magazine - Summer 2011 - The Successful Sales Force iPad Launch
Focus Magazine - Summer 2011 - 26
Focus Magazine - Summer 2011 - 27
Focus Magazine - Summer 2011 - 28
Focus Magazine - Summer 2011 - Virtual Maturity Model Applied to Live Online Learning
Focus Magazine - Summer 2011 - 30
Focus Magazine - Summer 2011 - 31
Focus Magazine - Summer 2011 - A World of Difference: The Global Launch
Focus Magazine - Summer 2011 - 33
Focus Magazine - Summer 2011 - Utilizing Social Media and Cloud-Based Collaboration
Focus Magazine - Summer 2011 - 35
Focus Magazine - Summer 2011 - Implementing Business Acumen: The Pivotal Role of the District Manager
Focus Magazine - Summer 2011 - 37
Focus Magazine - Summer 2011 - Adapt 'See One, Do One, Teach One' for Medical Device Sales Training
Focus Magazine - Summer 2011 - 39
Focus Magazine - Summer 2011 - Infographic
Focus Magazine - Summer 2011 - 41
Focus Magazine - Summer 2011 - 42
Focus Magazine - Summer 2011 - Clip & Go Activity
Focus Magazine - Summer 2011 - Heard it on the Tweet
Focus Magazine - Summer 2011 - 45
Focus Magazine - Summer 2011 - People News
Focus Magazine - Summer 2011 - Company News
Focus Magazine - Summer 2011 - Ad Index
Focus Magazine - Summer 2011 - Focus Contacts
Focus Magazine - Summer 2011 - 5 Questions with…Elliott Masie
Focus Magazine - Summer 2011 - Cover3
Focus Magazine - Summer 2011 - Cover4
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