Global Knowledge-Business - February-June 2009 - (Page 12) IT Project Management Identify, assess, and manage typical IT projects. Course Description Learn the fundamentals and best practices of project management methodology as applied to IT initiatives, and practice and master the skills you need to deliver IT projects on time, within budget, and to specification. Examine all aspects of IT projects, including hardware, software, vendor relationships, communicating with different audiences, and working with local and remote teams. Learn to determine project scope, set and manage stakeholder expectations, identify and manage IT risks, and meet quality standards. Learn how to overcome the most common pitfalls of IT project success. Note: If you have taken Introduction to Project Management (p. 11), you should not attend this course since there is a significant overlap in course content. Course 2819 You will earn 24 contact hours or PDUs upon completion of this course. Course Content 1. IT Project Failure and Success • Reasons for IT Project Failure and Success • How to Plan for IT Project Success • IT Projects: What Makes Them Different? 2. Project Management Foundation • Project Management Institute’s (PMI) framework • Project Management Basics and Life Cycle • Project Management Knowledge Areas • Triple Constraints of Project Management • Types of Project Organizations 3. Project Initiation • Project Selection and Prioritization • Business Case Development • Stakeholder Analysis • Project Charter • Project Objectives • Constraints and Assumptions 4. Project Scope Definition • Scope Statement • Requirements: Defining and Gathering • Work Breakdown Structure 5. Time Management and Scheduling • Activity Definition and Sequencing • Estimating Activity Duration • Critical Path • Network Diagramming 6. Resource Planning • Identify Required Project Resources • Roles and Responsibilities • Resource Assignment Matrix • Staffing Management and Resource Constraints 7. Cost Management and Control • Cost Estimating Techniques • Typical IT Expenditures • Types of Estimates • Controlling and Managing Costs • Earned Value Analysis 8. Communications Management • Manage Stakeholder Expectations • Considerations for Effective Communication • Communication Management Plan • Project Status Report 9. Project Risk Management • Risk Sources for the IT Project • Stakeholder Risk Tolerance • Risk Identification and Ranking • Risk Triggers and Response Strategies 10. Procurement and Sourcing • Build or Buy • Sourcing Management • Procurement Life Cycle • Procurement Documents • Contract Types and Requirements 11. Project Management Methodologies • Stage-Gate • Critical Chain • Organizational Project Management Maturity Model • IT Project Management Methodologies 12. Controlling and Managing Change • Change Control Framework • Integrated Change Control • Change Control Process and Tools 13. Quality Assurance and Control • Creating Project Quality • Quality Management Theories • Quality Tools and Techniques • IT Project Testing 14. Phase and Project Closure • Contract Closeout • Administrative Closure • Lessons Learned • Phase & Project Reports What You’ll Learn in Class • Examine the IT project life cycle • Understand project management methodologies • Build an IT project business case, schedule, and budget • Procure human and capital resources • Identify, assess, and manage risk • Establish quality metrics • Monitor project progress Hands-On Exercises • Create Business Case • Establish Project Mini-Charter • Develop Work Breakdown Structure • Create Network Diagram and Critical Path • Estimate Schedule and Budget • Establish Risk Management Plan and Matrix • Manage Change Control • Create Final Project Report IT Project Management for Team Members (Course 2914) On-Site Learning Only: 2 days 12 PDUs In this course you'll learn the fundamentals and best practices of project management methodology as applied to IT initiatives. Learn the language that your project manager uses so you can better understand and interact throughout the project and be an effective team member. Understand your role as a project team member. On-Site Learning Call for info. Mar 24-27 Mar 9-12 Jun 9-12 Apr 7-10 Mar 30-Apr 2 Jun 16-19 Apr 21-24 Jun 9-12 Mar 17-20 Feb 17-20 Jun 2-5 ON Toronto Mar 9-12 ON Toronto May 4-7 PA Philadelphia Apr 28-May 1 TX Dallas Feb 23-26 TX Dallas Apr 21-24 TX Dallas Jun 16-19 TX Houston Apr 28-May 1 VA Dulles Apr 14-17 WA Seattle May 12-15 *Denotes Downtown Chicago. Virtual Classroom e-Learning Feb 9-13 Jun 1-5 Mar 23-27 Aug 10-14 Apr 27-May 1 Sep 14-18 Learn how to overcome the most common pitfalls of IT project success. Classroom Learning 4 days $2,395 24 PDUs Classroom Learning AZ Phoenix Mar 24-27 CA Anaheim Apr 14-17 CA Los Angeles Mar 16-19 CA Los Angeles Jun 29-Jul 2 CA Sacramento May 5-8 CA San Francisco Mar 10-13 CA San Francisco May 26-29 CA San Jose Mar 23-26 CA San Jose Jun 2-5 CO Denver May 12-15 DC DC DC DC FL FL GA GA IL IL IL Dulles, VA Washington Washington Washington Orlando Orlando Atlanta Atlanta Chicago Chicago Chicago Virtual Classroom e-Learning 5, 6-hour sessions, $2,095 24 PDUs Apr 14-17 Mar 30-Apr 2 May 5-8 Jun 16-19 Mar 9-12 May 19-22 Apr 7-10 Jun 23-26 Feb 16-19 Apr 28-May 1 Jun 23-26 IL Chicago* MA Boston MA Boston NC Raleigh NJ Morristown NJ Morristown NY New York NY New York OH Columbus ON Ottawa ON Ottawa 12 There’s more to see at www.globalknowledge.com/business 1-800-COURSES http://www.globalknowledge.com/training/olm/go.asp?find=BIZA2914&country=United+States http://www.globalknowledge.com/training/olm/go.asp?find=BIZA2819&country=United+States http://www.globalknowledge.com/business
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