Global Knowledge-Business - February-June 2009 - (Page 20) Project Troubleshooting and Recovery Regain control when you are behind schedule, over budget, under quality, and beyond the scope. Course 2816 You will earn 18 contact hours or PDUs upon completion of this course. Course Description Learn how to get an out-of-control project back under control through effective project rescue techniques. This course teaches realistic analysis and control techniques to help you identify the root cause of your problems, analyze the potential solutions, and select the solution that will rescue your project. You'll learn to manage the important measures of your project's health, monitor them, and take action to keep the project on track. As part of the project rescue exercise, you'll learn to master techniques for identifying unrealistic expectations and renegotiating commitments. You'll practice communicating effectively with stakeholders to ensure that they all understand the problems, the actions that need to be taken, and the project's progress as you regain control. Through hands-on exercises, you'll troubleshoot and recover a project during the class. In just three days, you will learn the process, work with the tools and templates, and practice the techniques that will enable you to quickly put your own project back on track. You'll leave the course with a proven recovery strategy that can be implemented on all projects, regardless of size and scope. Students pursuing college credit recommendation or continuing education units must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end of-class, multiple-choice assessment. This course was previously titled Troubleshooting and Recovery of Difficult Projects. On-Site Learning Call for info. What You’ll Learn in Class • Understand early signs of project problems • Identify and assess project problems • Resolve problems with budget and schedule • Correct resource issues • Gain control over scope creep • Improve product quality • Meet your commitments, or renegotiate them • Actively mitigate project risks • Manage project issues to closure • Develop and manage a project recovery plan • Manage stakeholder anxiety Course Content 1. Project Problems • The most typical project problems • Identifying projects in danger • Identifying projects in trouble 2. Problem Analysis • Understanding the problem • Overcoming obstacles to problem identification • Performing root cause analysis 3. Recovery Planning • Identifying recovery options • Selecting the right recovery method • Creating the recovery plan 4. Recovery Implementation • Implementing the recovery plan • Effective management and leadership during recovery • Working with the team to rebuild morale • Managing stakeholder anxiety • Monitoring recovery status • Communicating problems and recovery status Who Needs To Attend Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, product managers, and program managers. Prerequisites • Introduction to Project Management p. 11 • Risk Management p. 13 • Schedule and Cost Control p. 17 • Applied Project Management p. 15 • IT Project Management p. 12 Triple Constraints of Project Management Discover the balance between scope, schedule cost, risk, and quality. Course 2812 You will earn 30 contact hours or PDUs upon completion of this course. Course Description This course focuses on the triple constraints of scope, schedule, and cost, and the influencers of risk and quality. Through a comprehensive study of these constraints, you'll learn to clearly define scope, build a realistic and manageable schedule, and identify and monitor cost. You'll understand how poor risk management can collapse the triple constraint balance and how equilibrium can effectively equal quality on your project. Earned value analysis, stoplight reporting, and formal change management methods are important skills that will help you monitor and control any project. The detailed hands-on exercises in the course help you learn and apply best practices. Students pursuing college credit recommendation or continuing education units must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end of-class, multiple-choice assessment. Prerequisites • Introduction to Project Management p. 11 • IT Project Management p. 12 • Applied Project Management p. 15 Course Content 1. Effective Scope Definition • Scope Fundamentals • Stakeholder Identification • Requirements Definition • Scope Definition • Scope Change Management Plan 2. The Activity and Its Estimation • Activity-Its Identity • Components of an Activity 3. Scheduling • What is Scheduling? • Objectives of Scheduling • Types of Scheduling • Considerations in Scheduling 4. Cost Management • Scope Cost Control • Design Cost Control • Schedule Cost Control Who Needs to Attend Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers. • Subcontract Cost Management • Labor Cost Management • Equipment Cost Management • Change Cost Control • Commitment Cost Control • Project Costs 5. Time/Cost Tradeoff in Scheduling • Basic Concepts • Factors Affecting Opportunity Cost • Factors Affecting Activity Cost • 15 Ways to Reduce Project Duration 6. Risk • Risk Identification • Risk Qualification • Risk Quantification • Risk Response Planning 7. Quality • A Real Definition • Factors Affecting Quality • What You Can Manage • What You Can't Manage On-Site Learning Call for info. 20 There’s more to see at www.globalknowledge.com/business 1-800-COURSES http://www.globalknowledge.com/training/olm/go.asp?find=BIZA2816&country=United+States http://www.globalknowledge.com/training/olm/go.asp?find=BIZA2812&country=United+States http://www.globalknowledge.com/business
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