Global Knowledge-Business - February-June 2009 - (Page 27) Effective Business Cases Course Description Learn the most common disciplines and methodologies used to create and present a business case with clear, concise, and fact-based arguments that highlight project benefits, costs, and risks to win approval for projects. You’ll learn the underlying structure and content of a business case as well as the role your audience plays in the development of it. Further, you’ll learn basic techniques for determining financial ROI, non-tangible benefits, and the probability of meeting expectations. Note: The Business Analysis Body of Knowledge is referenced in this course. We recommend that you bring a copy of it with you to class. Course 2713 Developing a strong business case is essential to persuading your project sponsors to invest time and resources. You will earn 18 contact hours or PDUs upon completion of this course. Who Needs To Attend Business analysts, project managers, anyone who establishes business cases, and anyone who provides business justification for projects. Course Content 1. Business Case Process • "Business case" defined • The business case and system life-cycle decisions • The business analyst’s role in the business case process • Competition for funds • Understanding the organizational need 2. Defining the Business Case Problem • Identifying problem/opportunity • Problem statement • Product vision • Objectives and constraints 3. Exploring Business Case Solutions • Measure the benefits of alternatives vs. the business objectives • Testing identified solutions for feasibility What You’ll Learn in Class • Key elements of a business case document and presentation • How to justify the investment to solve a business problem in a clear, concise, fact-based manner • Basic financial metrics used within a business case, including feasibility studies and ROI analysis • Ways to improve the odds of project approval • Steps to prove your recommendation is “best” • A step-by-step development process to create a business case Virtual Classroom e-Learning 4 days, $1,795 18 PDUs Virtual Classroom May 19-22 • Analyzing solution definitions • Assessing project risks 4. Creating The Business Case • The "ideal" business case • Business case structure/components/benefits • Executive summaries • Adding value with powerful objective statements 5. Financial Metrics • Governance: What you need to know • Business alignment • Accounting/financial principles • Summarize the risks and ROI • Cost of ownership 6. Presenting the Business Case • Explain the business problem • Show the change expectations • Discuss how and why the "viable alternatives" were selected • Understand hot topics and pain points of your audience On-Site Learning Call for info. Aug 17-20 Effective Facilitation Course Description When people meet, it is easy to get sidetracked and lose focus on the purpose of the meeting – assuming everyone knew the purpose to begin with. A good facilitator is essential to keeping groups on track, but most people lack the necessary skills. In this highly-interactive and hands-on course, you’ll successfully learn how to focus and re-focus the group on its purpose. You will also discover ways to move through topics in a timely manner, keep individuals from monopolizing the meeting, and encourage less talkative people to speak up. Through lecture, discussions, case studies, instrumentation, and role plays, you’ll gain a well-stocked facilitation toolbox. Course 2714 Increase your company’s productivity with effective facilitation skills. You will earn 21 contact hours or PDUs upon completion of this course. What You'll Learn in Class • Identify and assess your facilitation abilities • Define, diagnose, and use individual differences • Apply a model of group development • Know what to look for in group behavior • Plan for different types of meetings • Apply different approaches to meetings • Move to consensus • Overcome barriers and communicate effectively • Outline the topics that need to be covered in a meeting • Keep the group on target and moving toward their goal • Ensure the group's purpose is met Course Content 1. Introduction • What facilitation is • Facilitator behaviors 2. Understanding the Individual • Self vs. others • Personality types and differences 3. Working with Groups • Group development • Working issues • Group behaviors and roles 4. Meetings, Meetings, and More Meetings • Meeting types • Meeting behaviors • Conflict resolution 5. Communication • Communication basics • Barriers to communication 6. Developing the Individual Plan Who Needs To Attend Anyone who schedules or leads meetings including trainers, project managers, project team members, business analysts, managers, and all leaders. Virtual Classroom e-Learning 4 days, $1,795 21 PDUs Virtual Classroom May 5-8 On-Site Learning Call for info. Aug 4-7 There’s more to see at www.globalknowledge.com/business 1-800-COURSES 27 http://www.globalknowledge.com/training/olm/go.asp?find=BIZA2713&country=United+States http://www.globalknowledge.com/training/olm/go.asp?find=BIZA2714&country=United+States http://www.globalknowledge.com/business
For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.