Global Knowledge-Cisco - (Page 42) New IIUC2 – Implementing Cisco IOS Unified Communications Part 2 Course 5714 Cisco Course v1.0 | Prepares you for Cisco Exam 642-145 IIUC2. Course Description In this follow-on course to IIUC (p. 26), you will focus on the Cisco Unified Communications Manager Express (CUCME) and Cisco Unity Express (CUE) architecture, components, features, and functionality. You will learn the advanced features available for CUCME and CUE and cover Cisco Unified CallConnector and Cisco Unified Messaging Gateway. Hands-On Labs Lab 1: Topology and Deployment Lab 2: Preparing CUCME for Network Operations, Network Management, and SCCP and SIP Phone Support Lab 3: Dial Plan Lab 1: Implementing VoIP Dial Plans Lab 4: Dial Plan Lab 2: Implementing PSTN Dial Plans Lab 5: Configuring Digit Manipulation and Path Selection Lab 6: Configuring Class of Restriction Lab 7: Configuring CUCME Basic Features Lab 8: Configuring CUCME Advanced Features Lab 9: Configuring Conference Bridges Lab 10: Configuring Transcoders Lab 11: Configuring Music-on-Hold Lab 12: Implementing CUCME with Cisco Unified CallConnector and Cisco Unified CallConnector Mobility Lab 13: Implementing CUE Lab 14: Configuring CUE AutoAttendant with CUE Editor Lab 15: Configuring Cisco Unified Messaging Gateway with CUE Lab 16: Troubleshooting CUCME and CUE What You’ll Learn in Class • • • • • • • • • • • CUCME Fundamentals Configure CUCME Features Configure CUCME Advanced Features Configure Media Resources Configure Cisco Unified CallConnector Configure Cisco Unified CallConnector Mobility Configure CUE Voice Mail Configure CUE AutoAttendant Configure CUE VPIM Networking Configure Cisco Unified Messaging Gateway Troubleshoot Cisco IOS Software-Based Unified Communications Course Content 1. Review CUCME Fundamentals • Key Features of CUCME and CUE • Prepare for the CUCME Installation Process • Configure SCCP IP Phones • Configure SIP IP Phones • Configure POTS Voice Ports and Dial Peers • Call Setup Flows and Configuring Digit Manipulation • Configure Class of Restriction 2. Configure CUCME Features • Configure SCCP Phone Features • Configure Call Transfer • Configure After-Hours Support and Paging • Implement Feature Access Codes • Built-in Call Center Features • Troubleshoot CUCME 3. Configure New CUCME Features • Configure SIP Phone Features • Configure CUCM Extension Mobility • Configure Advanced Call Blocking and Toll Restriction • Configure Voice Hunt Groups • Configure the SCCP Telephony Control Application to Support Analog FXS Phones 4. Implement Media Resources • Configure Conference Bridges • Configure Transcoders • Configure MOH 5. Implement Cisco Unified Call Connector and Cisco Unified Call Connector Mobility • Features and Functionality • Install CUCME TSP to Support TAPI and Cisco Unified CallConnector on the PC • Configure the CUCME Router for Cisco Unified CallConnector Services • Configure Cisco Unified CallConnector Mobility Server • Instant Messaging Services and Configuring Single Number Reach Rules 6. CUE Voice Mail and AutoAttendant Configuration • Configure CUE Integration with CUCME by Using the CLI • Configure CUE Users, Groups, and Voice Mailboxes • Configure CUE Extended Functionality • Configure CUE AutoAttendant • Troubleshoot CUE 7. CUE VPIM Networking and Cisco Unified Messaging Gateway • Configure CUE VPIM Networking • Configure CUE Voice and Cisco Unified Messaging Gateway 8. Troubleshoot Cisco IOS Software-Based Unified Communications • Troubleshooting Techniques for Cisco IOS Software-Based Unified Communications Express Environments • Review Troubleshooting Tools for CUCME, CUE, and Cisco Unified Messaging Gateway Who Needs to Attend The primary audience for this course is an IT staff member of a small or medium-sized business and Cisco Partners who will be supporting Cisco Unified Communications Manager Express and Cisco Unity Express. Prerequisites • ICND1 (p. 6) • IIUC (p. 26) Certification • Cisco IP Communications Express Specialist Learn to configure Cisco Unity Express Voice and Cisco Unified Messaging Gateway. Classroom Learning 5 days $3,295 33 CLCs On-Site Learning Call for info. Classroom Learning BC Vancouver Dec 15-19 BC Vancouver Jun 15-19 CA Los Angeles Apr 27-May 1 CA San Jose Mar 9-13 DC Washington Jan 19-23 DC Washington Apr 20-24 FL Orlando Apr 6-10 GA Atlanta Dec 1-5 GA Atlanta Mar 30-Apr 3 IL Chicago IL Chicago IL Chicago MA Boston NC Raleigh NC Raleigh NJ Morristown NJ Morristown NY New York NY New York Dec 8-12 Mar 16-20 Jun 8-12 Jun 15-19 Feb 23-27 Jun 22-26 Jan 5-9 May 11-15 Nov 17-21 Feb 9-13 NY ON ON ON QC QC TX TX TX New York Ottawa Toronto Toronto Montreal Montreal Dallas Dallas Houston May 4-8 Apr 20-24 Jan 26-30 May 11-15 Nov 24-28 May 25-29 Jan 12-16 Jun 1-5 Jan 26-30 42 REGISTER NOW 1-800-COURSES www.globalknowledge.com/cisco http://www.globalknowledge.com/cisco
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