Global Knowledge-Cisco - (Page 53) Additional Authorized Cisco Courses Contact Center IPCCE - Cisco IP Contact Center Enterprise v1.0 (Course 5783) Classroom Learning: 4 Days, $3,495 35 CLCs The latest version of Cisco IP Contact Center Enterprise is based on updated CallManager, IP IVR, and ICM software. All labs have been rewritten and tested, and you’ll learn to configure IP Contact Center and understand how it operates using new call flows. You’ll also cover CAD, the Cisco Agent Desktop, and expanded reporting. CWLF - Cisco Wireless LAN Fundamentals v2.0 (Course 5994) Classroom Learning: 4 Days, $2,695 27 CLCs Explore the concepts of stand-alone and controller-based access points and controllers, network management solutions, and security. Our updated labs cover the controller firmware release 4.2 as well as the Cisco WCS software release 4.2. Use Cisco ACS to support authenticating clients via EAP-FAST, EAP-PEAP, EAP-TLS, or Cisco LEAP. Unified Communications CUDN - Cisco Unity Design and Networking (Course 5583) Classroom Learning: 4 Days, $2,595 26 CLCs In this advanced course, learn to design a sustainable complex Unity solution that optimally meets customers’ needs. ICMBC - Intelligent Contact Manager Boot Camp v7.0 (Course 5786) Classroom Learning: 5 Days, $5,495 55 CLCs This accelerated course combines two complete Cisco courses: Intelligent Contact Management Product Training Part 1 (ICMPT1) and Part 2 (ICMPT2). By extending the teaching days (8 AM to 6 PM) and emphasizing the most important aspects of Cisco’s ICM system, this Boot Camp consolidates eight days of training into five days – maximizing the return on your time out of the office. UCAD - Unified Communications Architecture and Design (Course 5715) Classroom Learning: 5 Days, $3,195 32 CLCs Learn to avoid design disasters by exploring the breadth of technical issues involved in designing a Cisco UC solution that suits your company’s needs. Data Center BCN - Building Core Networks with OSPF, IS-IS, BGP, and MPLS Boot Camp v6 (Course 5910) Classroom Learning: 5 Days, $3,750 38 CLCs Learn to design, deploy, and maintain an Internet Service Provider (ISP) backbone. This class will provide you with adequate handson practice with techniques used in implementing protocols such as OSPF, BGP, and MPLS in an ISP network. CUCMBC - Cisco Unified Communications Manager Boot Camp v4.1 (Course 5602) On-Site: 5 Days Learn to avoid design disasters by exploring the breadth of technical issues involved in designing a Cisco UC solution that suits your company’s needs. AMPLS - Advanced Implementing and Troubleshooting MPLS VPN Networks (Course 5692) Classroom Learning: 5 Days, $3,750 38 CLCs In this course, learn how to implement, deploy, and troubleshoot MPLS VPNs in a variety of large-scale network scenarios. As each technology scenario is introduced and implemented, a heavy focus is placed on troubleshooting and correcting real-world problems. CMBA - CallManager Basic Administration v6.1 (Course 5304) Classroom Learning: 3 Days, $2,395 24 CLCs Our CMBA hands-on labs include a real dial plan and Class of Service (CoS) for calling out to the PSTN, branch offices, and PBXs. DMPS - Designing Cisco Unified MeetingPlace Solutions v1.0 (Course 5148) Classroom Learning: 3 Days, $2,095 21 CLCs Learn to design a customer on-premise Cisco Unified MeetingPlace 7.0 solution. IASNS - Implementing Cisco Advanced Storage Networking Solutions v3.2.3 (Course 5110) Classroom Learning: 5 Days, $3,495 35 CLCs Learn advanced skills in implementing and troubleshooting Cisco storage networks in this course that focuses on advanced storage networking topics for the Cisco MDS family of switches. IMPS - Implementing Cisco Unified MeetingPlace Solutions v1.0 (Course 5471) Classroom Learning: 5 Days, $3,495 35 CLCs Gain hands-on experience as you learn to implement a Cisco Unified MeetingPlace 7.0 solution. SEDCA - Securing Enterprise Data Center Architectures with Catalyst 6500 FWSM, IDSM-2, Cisco Guard and Detector (Course 5419) Classroom Learning: 5 Days, $3,750 38 CLCs This lab-intensive course allows you to integrate and test Cisco Systems security products and security best practices that comprise the Cisco Enterprise Data Center Architecture. CVPI - Cisco Unified Voice Portal Implementation v7.0 (Course 5779) Classroom Learning: 3 Days, $2,395 24 CLCs Achieve working-level competency on Unified Customer Voice Portal (CVP) 7.0 as you learn to operate, administer, maintain and provision (Ops Console) of CVP as it is installed in a comprehensive ICME environment. Unified Wireless CWNSS - Cisco Wireless Networking Site Survey v1.0 (Course 5997) Classroom Learning: 4 Days, $2,695 27 CLCs Learn to conduct a site survey and explore WLAN topologies for voice, data, and location appliance services. Visit www.globalknowledge.com/cisco for a complete list of courses, course information, dates, and locations. REGISTER NOW 1-800-COURSES www.globalknowledge.com/cisco 53 http://www.globalknowledge.com/cisco http://www.globalknowledge.com/cisco
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