Microsoft Training - April-September 2009 - (Page 27) Implementing, Configuring, and Troubleshooting Windows Vista Learn to install, maintain, and troubleshoot Windows Vista computers. Course 6062 Enhanced Course OMLP-based & Global Knowledge enhanced Redeem your SATVs on this course at www.globalknowledge.com/satv. Lab 1: Installing Windows Vista • Verifying Hardware Requirements • Installing Windows Vista from DVD Lab 2: Upgrading to Windows Vista Ultimate • Upgrading from Windows XP to Vista Ultimate • Upgrading from Windows Vista Business to Windows Vista Ultimate Lab 3: Applying Desktop Images • Booting to the Windows Pre-Installation Environment • Applying an Image from the Network • Verifying Desktop Image Deployment Lab 4: Preparing for Remote Troubleshooting • Obtaining Information Remotely from Vista • Using the System Information Tool Remotely Lab 5: Troubleshooting Windows Vista Startup Problems • Gathering System Information and Developing a Plan of Action • Implementing the Proposed Plan of Action • Clean Booting Windows Vista Lab 6: Configuring Devices • Managing Device Drivers Lab 7: Troubleshooting Hardware • Gathering Customer Information and Developing a Plan of Action • Resolving a Printing Problem • Checking for Signed Device Drivers Lab 8: Sharing Files Using Windows Vista • Sharing Data with Others • Managing Files Lab 9: Configuring Remote Access • Configuring a VPN Lab 10: Networking Mobile Computers • Configuring a Wireless Network • Troubleshooting a Connection to a Wireless Network Lab 11: Troubleshooting Networks • Gathering Customer Information • Gathering Relevant Computer Information • Resolving the Problem Hands-On Labs Lab 12: Configuring User Account Security • Requesting an App to Run Elevated One Time • Marking an Application to Always Run Elevated • Configuring User Account Control Panel Lab 13: Configuring Network Security • Configuring Windows Defender • Configuring Windows Firewall Lab 14: Troubleshooting Security-Related Issues • Gathering Customer and System Information and Developing a Plan of Action • Implementing a Plan of Action • Additional Security Checks Lab 15: Maintaining and Optimizing Windows Vista • Monitoring General System Activity by Using Resource Overview • Viewing System Stability by Using Reliability Monitor • Configuring Windows Update • Analyzing Collected Information and Identifying Probable Causes • Implementing a Plan of Action • Viewing and Interpreting Reports in Performance Monitor Lab 16: Configuring and Troubleshooting Windows Vista Media Applications • Configuring Windows Media Center& Player • Troubleshooting Windows Media Player Lab 17 : Configuring Windows Vista Productivity Applications • Setting Up Windows Vista Productivity Applications • Configuring Windows Mail • Configuring Windows Sidebar Lab 18: Configuring Mobile Computers • Configuring a Sync Partnership for a Mobile Device • Configuring Power Options Lab 19: Configuring a Windows Vista Tablet PC • Configuring the Tablet PC Settings • Configuring Pen and Input Devices Lab 20: Networking Mobile Computers • Configuring a Wireless Network • Troubleshooting a Wireless Network • Using Offline Files 7. Maintaining and Optimizing Windows Vista Systems 8. Configuring Windows Vista Media Applications 9. Configuring Windows Vista Productivity Applications 10. Configuring Mobile Computers 11. Configuring Tablet PC Settings 12. Networking Mobile Computers Course Description Get the knowledge and skills you need to successfully install, maintain, and troubleshoot Windows Vista computers. Focus on successful configuration of the IT Pro tools and applications that ship with Vista. Learn to identify technical problems that can occur on your organization’s client computers, and learn the Windows Vista tools used to monitor and maintain those computers. By the end of this course you will have installed and configured a Windows Desktop that is secure and on the network, while focusing on five main troubleshooting areas: operating system, hardware, networking, security, and applications. This course incorporates material from the following Official Microsoft Learning Products (OMLPs): • ourse 5116: Configuring Windows Vista Mobile Computing and ApC plications • ourse 5117: Installing, Configuring, Troubleshooting, and Maintaining C Windows Vista For SATV redemption: If you are planning to redeem your SATVs for this course, please note that two SATV voucher numbers are required. One voucher number should reflect three days of training, and the second should reflect two days of training. Prerequisites • amiliarity with computer hardware and devices, such as the ability to F look into device manager and look for unsupported devices • xperience supporting previous versions of the Windows operating E system • asic TCP/IP knowledge, such as knowing why you need to have a B valid IP address • xperience with mapping network file shares, such as being familiar E with UNC paths and mapping local resources to server/share • asic Windows and Active Directory knowledge, such as knowledge B about domain user accounts, domain vs. local user accounts, user profiles, and group membership • ecommended: Deploying Windows Vista Business Desktops (Course R 6058) Certification This course covers concepts addressed on the following Microsoft Certified Professional exams: • Exam 70-620: TS: Microsoft Windows Vista, Configuring • Exam 70-622 Pro: Microsoft Desktop Support - Enterprise Course Content 1. Installing, Upgrading, and Deploying Windows Vista 2. Troubleshooting Windows Vista Startup 3. Configuring and Troubleshooting Hardware and Devices 4. Configuring and Troubleshooting Networking 5. Configuring and Troubleshooting Security 6. Maintaining and Optimizing Windows Vista Classroom Learning 5 days $2,995 Classroom Learning CA Los Angeles Jun 22-26 CA Sacramento Aug 3-7 CA San Francisco Aug 17-21 CA San Jose Jun 15-19 CA San Jose Sep 28-Oct 2 DC Washington Apr 6-10 DC Washington May 11-15 DC DC FL GA GA IL IL IL Washington Washington Orlando Atlanta Atlanta Chicago Chicago Chicago Virtual Classroom e-Learning 5, 8-hour sessions, $2,495 Jul 6-10 Aug 31-Sep 4 Jul 6-10 May 4-8 Aug 10-14 Apr 13-17 Jun 8-12 Aug 17-21 MA NC NC NJ NJ NY NY NY Boston Raleigh Raleigh Morristown Morristown New York New York New York On-Site Learning Call for info. Jul 20-24 Apr 13-17 Aug 31-Sep 4 May 18-22 Sep 14-18 Mar 30-Apr 3 Jun 22-26 Sep 28-Oct 2 ON ON ON ON TX TX TX TX Ottawa Ottawa Toronto Toronto Dallas Dallas Houston Houston Mar 30-Apr 3 Jul 20-24 May 25-29 Aug 31-Sep 4 Apr 27-May 1 Jul 27-31 Jun 1-5 Sep 21-25 Virtual Classroom e-Learning Mar 30-Apr 3 Aug 3-7 May 11-15 Sep 21-25 Jul 6-10 REGISTER NOW 1-800-COURSES www.globalknowledge.com/microsoft 27 http://www.globalknowledge.com/satv http://www.globalknowledge.com/training/olm/go.asp?find=MIC6062&country=United+States http://www.globalknowledge.com/microsoft
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