Delta Dental Annual Report 2008 - 10

Innovating to Improve Oral Health elta Dental operates within a mature industry. The group dental benefits market typically grows less than three percent annually. Delta Dental’s rate of growth consistently exceeds industry growth. We attribute this success, in part, to the priority we place on innovation. We continually improve our technology infrastructure and incorporate new science into benefits design. We also innovate by expanding our reach to serve new segments of the population. D or on dialysis, undergoing treatment for cancer) are provided with up to four cleanings and check-ups annually. In addition, HSHL benefits provide full coverage for sealants, full coverage for Brush Biopsy (an early diagnostic test for oral cancer) and coverage for dental implants. In 2008, clients eagerly adopted our new MAXAdvantageSM Benefit Option, which encourages preventive care and stretches benefits coverage. With MAXAdvantage, the expense of routine cleanings and check-ups are no longer deducted from the plan benefit maximum amount. This benefit is immediately available to all members and ensures coverage for preventive care even if a member has surpassed his or her maximum coverage for the year. New Group Benefits Options In 2007, Delta Dental of Missouri successfully launched Healthy Smiles, Healthy LivesSM (HSHL) Benefits, a benefit option that provides additional cleanings for individuals at risk for health complications. Individuals with certain health conditions (periodontal disease, pregnancy, suppressed immune system, kidney failure Dental Benefits for Individuals In 2009, we will introduce a new dental benefits plan for individuals. Individuals and families currently without dental coverage will find this new plan to be 10 “ Our members have benefited from the broad network of providers available throughout the state. Before using Delta Dental, networks were mostly limited to the Kansas City and St. Louis areas so employees and retirees in other areas of the state had little access to dental benefits We get very few complaints from members about Delta Dental which is always an indicator of good service. In addition, if a problem arises, Delta Dental researches and helps solve it. Delta Dental is responsive to our requests and needs, which is very much appreciated. Grace Rogers Director of Customer Support, Missouri Consolidated Health Care Plan (State of Missouri)

Delta Dental Annual Report 2008

Table of Contents for the Digital Edition of Delta Dental Annual Report 2008

2008 At a Glance
From the President and CEO and Chairman of the Board
Leading with Service
Delivering Exceptional Value
Innovating to Improve Oral Health
Committing to Community
Empowering Employees
Advancing with a Strong Financial Footing
Statement of Financial Position
Board of Directors
Photo Index
Delta Dental Annual Report 2008 - Cover1
Delta Dental Annual Report 2008 - 2
Delta Dental Annual Report 2008 - 2008 At a Glance
Delta Dental Annual Report 2008 - From the President and CEO and Chairman of the Board
Delta Dental Annual Report 2008 - 5
Delta Dental Annual Report 2008 - Leading with Service
Delta Dental Annual Report 2008 - 7
Delta Dental Annual Report 2008 - Delivering Exceptional Value
Delta Dental Annual Report 2008 - 9
Delta Dental Annual Report 2008 - Innovating to Improve Oral Health
Delta Dental Annual Report 2008 - 11
Delta Dental Annual Report 2008 - Committing to Community
Delta Dental Annual Report 2008 - 13
Delta Dental Annual Report 2008 - Empowering Employees
Delta Dental Annual Report 2008 - 15
Delta Dental Annual Report 2008 - Advancing with a Strong Financial Footing
Delta Dental Annual Report 2008 - Statement of Financial Position
Delta Dental Annual Report 2008 - Board of Directors
Delta Dental Annual Report 2008 - Photo Index
Delta Dental Annual Report 2008 - Cover4
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