Delta Dental Annual Report 2009 - 6

industryleadership. rom the very beginning in 1954, Delta Dental Plans Association led the nation as a pre-paid benefits company. Now, with more than 50 years of continuous growth as the market leader, Delta Dental is recognized as the premier dental benefits company by more corporate benefits decision-makers, benefits consultants, dentists and consumers than any other dental benefits provider.3 Delta Dental has achieved exceptional performance on issues most important to our client partners, in particular our uniquely expansive national networks of participating dentists. Nationally, Delta Dental has the largest fee-for-service network, Delta Dental Premier, with more than 132,900 dentists practicing in 203,700 locations. Four out of five practicing dentists participate nationally in Delta Dental Premier. Delta Dental also has the largest national PPO network, Delta Dental PPO, with more than 72,700 dentists practicing in over 125,000 locations. Together Delta Dental’s two networks provide care for over 54 million Americans working in 89,000 companies. Almost one third of Americans with dental coverage select Delta Dental. Our two networks are critical to our ability to deliver quality care while maximizing cost savings for our clients and their employees. With more participating dentists, members are more likely to visit a dentist of their choice while receiving the advantages of a negotiated fee structure. This saves the employer more money on claims costs and saves the employee more on out-of-pocket expenses. The protection of two networks Here’s why the two-network system works best. Most employers buy PPO plans; however, most dentists do not participate in PPO plans. Therefore, odds are very good that many employees covered by a dental benefits plan other than Delta Dental will not have fee protection when they visit their out-of-network dentist. With Delta Dental, the employer can include the Delta Dental Premier network, with negotiated fees, as back-up cost protection for Delta Dental’s PPO network. Delta Dental’s Premier network includes over 80 percent of dentists nationally and over 94 percent of dentists in Missouri. Very simply, this kind of cost protection for employers and employees is something that no other dental benefits company provides. We have led the industry in network protection for decades. 3. 2008 Brand Awareness Study, Long Group 2009 Network Participation Delta Dental of Missouri NoN-partiCipatiNG Delta DeNtal premier 6% 41% Delta DeNtal ppo 94% 2009 National Network Participation Delta Dental NoN-partiCipatiNG Delta DeNtal premier 20% 44% Delta DeNtal ppo 80% Erwin Orendain ~ Information Systems Marilyn Mana ~ Underwriting Tanya Shaw ~ Marketing

Delta Dental Annual Report 2009

Table of Contents for the Digital Edition of Delta Dental Annual Report 2009

Delta Dental Annual Report 2009
Steve Gaal Our Homegrown Hero
2009 At A Glance
From the Chairman of the Board
From the President and CEO
Industry Leadership
Commitment to Service
Community Engagement
Strength and Purpose
2009 Financials
2009 Board of Directors
Homegrown Heros
Delta Dental Annual Report 2009 - Delta Dental Annual Report 2009
Delta Dental Annual Report 2009 - Steve Gaal Our Homegrown Hero
Delta Dental Annual Report 2009 - 2009 At A Glance
Delta Dental Annual Report 2009 - From the Chairman of the Board
Delta Dental Annual Report 2009 - From the President and CEO
Delta Dental Annual Report 2009 - Industry Leadership
Delta Dental Annual Report 2009 - 7
Delta Dental Annual Report 2009 - 8
Delta Dental Annual Report 2009 - 9
Delta Dental Annual Report 2009 - Commitment to Service
Delta Dental Annual Report 2009 - 11
Delta Dental Annual Report 2009 - 12
Delta Dental Annual Report 2009 - Community Engagement
Delta Dental Annual Report 2009 - 14
Delta Dental Annual Report 2009 - 15
Delta Dental Annual Report 2009 - Strength and Purpose
Delta Dental Annual Report 2009 - 17
Delta Dental Annual Report 2009 - 2009 Financials
Delta Dental Annual Report 2009 - 2009 Board of Directors
Delta Dental Annual Report 2009 - Homegrown Heros
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