Delta Dental Annual Report 2010 - 19

2010 Board of Directors
1 Richard J. Haffner, DDS 9 Shanon T. Kirchhoff, DDS

St. Louis, Missouri
2 Guy P. Bates, Jr., DDS

Cape Girardeau, Missouri
10 H.R. (Mick) Redohl

Officers David W. Haynes President and CEO Barbara C. Bentrup Chief Financial Officer, Assistant Treasurer E. B. Rob Goren Vice President Actuarial and Underwriting Richard W. Klassen Chief Marketing and Sales Officer Janice M. Lees Vice President, Board Relations, Assistant Secretary Pamela A. Martin Senior Vice President, Chief Operating Officer Alcides O. Martinez Vice President, Government and Dental Affairs Karl A. Mudra Chief Information Officer

Springfield, Missouri
3 Brian Berglund

Partner, Bryan Cave, LLP St. Louis, Missouri
4 Melvin M. Bloom, CPA

President Emeritus AAIM Management Association St. Louis, Missouri
11 Edward C. Robison, DDS

Warrensburg, Missouri
12 Robert M. Tait, DDS

Retired, Senior Partner Hochschild, Bloom & Company Chesterfield, Missouri
5 Richard W. Braun

Grandview, Missouri
13 William Tunney, Jr.

Retired, Partner, Ernst & Young LLP St. Louis, Missouri
6 Ollie C. Fisher, DMD

Retired, Senior Partner, Boyden Chesterfield, Missouri Board Officers Richard J. Haffner, DDS Chairman of the Board Guy P. Bates, Jr., DDS First Vice Chairman Shanon T. Kirchhoff, DDS Second Vice Chairman Dee A. Joyner Treasurer William Tunney, Jr. Secretary

St. Louis, Missouri
7 David W. Haynes

President and CEO Delta Dental of Missouri St. Louis, Missouri
8 Dee A. Joyner

Senior Vice President Commerce Bank Clayton, Missouri

It is with sorrow that we note the loss of two board members this year with the passing of Kenneth Worley of Dental Dental of Missouri and Noble Cooper, DDS, of Delta Dental in South Carolina. Their long-time support, personal dedication to Delta Dental and friendship will be missed.

2010 Delta Dental Annual Report

19



Delta Dental Annual Report 2010

Table of Contents for the Digital Edition of Delta Dental Annual Report 2010

Delta Dental Annual Report 2010
Letter from the Board Chair and the President
Understanding Health Care Reform
Perspectives on Leadership
Common Ground through Service Excellence
Internal Focus on Organizational Health
External Focus on Healthy Communities
The Final Perspective: Growth & Stability
A Few More Numbers for Delta Dental of Missouri
A Quick Perspective on 2010
2010 Board of Directors
Delta Dental Annual Report 2010 - Delta Dental Annual Report 2010
Delta Dental Annual Report 2010 - Letter from the Board Chair and the President
Delta Dental Annual Report 2010 - Understanding Health Care Reform
Delta Dental Annual Report 2010 - Perspectives on Leadership
Delta Dental Annual Report 2010 - 5
Delta Dental Annual Report 2010 - Common Ground through Service Excellence
Delta Dental Annual Report 2010 - 7
Delta Dental Annual Report 2010 - 8
Delta Dental Annual Report 2010 - 9
Delta Dental Annual Report 2010 - Internal Focus on Organizational Health
Delta Dental Annual Report 2010 - 11
Delta Dental Annual Report 2010 - External Focus on Healthy Communities
Delta Dental Annual Report 2010 - 13
Delta Dental Annual Report 2010 - 14
Delta Dental Annual Report 2010 - 15
Delta Dental Annual Report 2010 - The Final Perspective: Growth & Stability
Delta Dental Annual Report 2010 - A Quick Perspective on 2010
Delta Dental Annual Report 2010 - 18
Delta Dental Annual Report 2010 - 2010 Board of Directors
Delta Dental Annual Report 2010 - 20
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